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Mpathic logo
Mpathic

Born from technology. Leading with empathy.

Membership Development Representative – Inside Sales

Location

United States

Posted

77 days ago

Salary

$20 - $21 / hour

Seniority

Senior

High SchoolEnglishMacOS

Job Description

Membership Development Representative – Inside Sales

Mpathic

• Drive acquisition of new members for a leading Catholic health sharing ministry. • Execute inbound and outbound calls using the customer’s Contact Center platform. • Document customer engagements and may be responsible for the full sales cycle from introduction to closing. • Uphold and integrate the customer’s Catholic and Christian identity. • Build trust and rapport with prospective members. • Walk prospective members through the application process. • Work closely with customer’s clinical and onboarding teams. • Perform other duties as assigned.

Job Requirements

  • Demonstrably superb verbal and written communication skills.
  • A habit of empathy, placing the needs of prospective members above other considerations.
  • Knowledge of or experience with Christian health sharing ministries a significant plus.
  • Sales or Customer Service experience preferred, though not required.
  • High School Diploma or equivalent required, college degree preferred.
  • Strong interpersonal skills, ability to work on a close-knit team and autonomously.
  • Professional, courteous, and generous work attitude with a desire and ability to learn.
  • Ability to identify solutions based on established processes and procedures.
  • Meticulous habits in logging sales interactions via established business processes and tools.
  • Effectively drive and manage progress through sales development stages to secure increased membership for our customer.
  • Experience working with Office365 applications.
  • Experience working with CRMs and Contact Center platforms preferred.
  • Reliable non-Chromebook computer (Windows 11 or macOS 12+) 8 GB RAM minimum (16 GB preferred); SSD recommended.
  • High-speed internet (25 Mbps download / 5 Mbps upload or better).
  • Ability to support video conferencing (webcam, headset with mic).
  • Comfortable installing required software, updates, and security tools (VPN, MFA, endpoint protection).
  • Secure, private workspace suitable for professional calls during business hours.
  • Must clear all required background checks.
  • Must be able to provide proof of eligibility to legally work in the United States.

Benefits

  • discretionary performance bonuses

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