• Lead, mentor, and grow a team of Technical Support Engineers through coaching, feedback, and career development. • Serve as the escalation point for complex or urgent customer issues, collaborating with engineering to drive resolution. • Set and monitor team goals, metrics, and processes to ensure consistent, high-quality support. • Partner with Product and Engineering to advocate for customer needs and influence roadmap priorities. • Drive operational excellence by improving workflows, building automations, and streamlining tooling. • Champion documentation and knowledge sharing to empower both customers and teammates.

DX is the leading developer intelligence platform, recently acquired by Atlassian , helping companies quantify and improve developer experience. As Head of Engineering, you'll report directly to the DX CEO/Co-Founder (who has led engineering since DX's founding) and oversee a multi-team organization. Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to have 7+ hours of overlap with Mountain Time zone and will require some travel to our DX office based out of Salt Lake City. In this role, you will: - Own day-to-day engineering execution for DX, the developer intelligence platform helps enterprise leaders understand developer productivity, quality, and speed across the SDLC. - Lead, grow, and support an organization of managers and senior ICs delivering data pipelines, metrics engines, and AI-powered analytics and dashboards. - Work directly with enterprise customers and internal design partners to validate hypotheses and inform what you build next. - Establish core engineering rituals (planning, reviews, on-call, incident management) suited to a fast-moving, high-ambiguity environment. - Partner with Product and Design on a roadmap that balances near-term value with long-term platform and data investments. Your background: - 12+ years of experience in software engineering, with 5+ years in senior engineering leadership roles (Director/Head/VP level), ideally in SaaS startups. - Served as the senior-most engineering leader (or one of a very small number) at a Series A/B or equivalent high-growth stage, including building teams from a small base. Ideally in developer tools, analytics, or AI-driven products. - Comfortable operating from 0-1 in high ambiguity: defining direction with limited precedent, iterating quickly, and adjusting based on customer and business signals. - Proven track record of leading distributed engineering organizations (40+ engineers) through periods of growth and transformation. - Demonstrated ability to set technical vision, drive execution, and deliver results in a fast-paced, dynamic environment. - Excellent communication, executive presence, experience interfacing with customers, and stakeholder management. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $239,400 - $312,550 Zone B: $216,000 - $282,000 Zone C: $198,900 - $259,675 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Lead comprehensive fundraising strategies, cultivate donor relationships, manage fundraising campaigns, and oversee donor communications while mentoring junior staff to ensure alignment with organizational goals and enhance public health initiatives.

Systems Engineering Manager This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Please view the sub-family description (e.g. for Sales Managers, Networking & Executives, Inside Sales, Presales Consulting, etc.) below the management level definition of the Workday job profile. Management Level Definition: Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Manages exempt individual contributors and/or supervisors. Has accountability for results of a major program in terms of cost, direction and people management. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members' work may involve strategic issues. Recruits and supports development of direct staff members. Typically reports to MG2 or Director. Additional guidance/criteria: Manages and controls activities within a single country or a sub-region which is part of a larger geographical Region; Manages at least 4 employees and typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers. Presales Consulting: Manages a group of presales professionals in one or more of the Presales Functions (Technical Consultant, Technical Client Consultant, and Enterprise Architects). Responsible for setting the direction, managing the deliverables of the assigned group, and achieving revenue and expense objectives. Resolves customer problems and contributes to customer satisfaction. Responsible for representing assigned area to all levels of sales and other company management. Where appropriate, seeks to build strategic executive relationships with external clients and internally within company, and partners with internal and external resources to develop best-in-class solutions for customer. Manages the performance of individual contributors and the team overall, and grows and develops talent within the organization. Responsibilities: - Managing the Business - Manages a group of Presales resources to provide account support or shared resource support. - Resource management & Intra-Region support - Creates presales utilization plans that reflect the requirements and opportunities within area of control. - Actively collaborates with peers to address regional presales coverage gaps and leverage technical expertise where warranted to win opportunities for the company. - Partnering with Sales & acct. planning - Assists in planning sales strategy; collaborates within the company and with the field to prioritize, facilitate and direct the use of resources; works with Sales managers to assess sales pipelines in area of control to ensure appropriate and timely utilization of presales support. - Business acumen - Continuously monitors, troubleshoots, and improves area-of-control operations to ensure alignment with the company's business direction, the quality of business practices, optimum organizational performance and a highly motivated presales force. - Understands business, financial and legal concepts to develop meaningful business recommendations. - Leading & Managing Presales People - Coaching - Assesses and manages employee performance to ensure individual and group excellence; counsels and supports individuals through selling challenges; manages performance and results of high and low performers. - Leadership - Models effective selling skills; motivates and supports presales teams; demonstrates a high level of support in the pursuit and closing of deals. - People development - Nurtures and advances the talent required to maintain company presales force excellence within area of control; sponsors and directs skill building activities to increase the productivity and accomplishments of the presales force; ensures strong technical acumen across the group needed to support sales. - Selling as a Presales Manager - Focuses on strategic direction- understands the overall company/BU strategic direction and portfolio, and can assist sales teams in customizing solutions based on client needs. - Consultative selling - strategizes with and coaches their team on how to apply consultative-selling techniques to advance sales opportunities; demonstrates client-sensitive practices within the account(s) and internal gate-keeping within the company to support building strategic trusted advisor status. - Financial selling - employs a financial selling approach to meet customer needs; works with team to build business cases that link proposals to customer's goals, strategies and relevant business metrics, and that demonstrate industry and competitive proficiency. Education and Experience Required: - Typically 7+ years experience in sales. - Directly related management experience and work results including success in supporting the achievement of progressively higher quota or other sales related goals. - Demonstrated level of project management skills. - Additional specialized knowledge in breadth and/or depth Knowledge and Skills: In addition to core technical skills: - Business Management - Forecast/Budget Control Operations. - Building/ Improvement. - Resource Brokering/ Allocation. - Management of business processes. - Business Development - Strategic Account Support. - Negotiation skills within the company. - Consultative Selling - Presentation and communication skills. - Ability to develop strong customer relationships. - Consultative, solution selling and business development skills. - Workforce Planning & Development - Workforce Planning. - Career Planning & Development. - Workforce Management - Coaching & Supervision. - Timely management of low performers. - Skill Development/ Enhancement. - Performance Management. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (비활성), Long Term Planning, Managing Ambiguity {자세히(6)} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: SalesJob Level: Manager_1 The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 161,000 - 378,000 in Virginia This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%. Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.