Title: Revenue Cycle Practice Liaison (Hybrid) Location: Dallas United States Job Description: About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: - We serve faithfully by doing what's right with a joyful heart. - We never settle by constantly striving for better. - We are in it together by supporting one another and those we serve. - We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Revenue Cycle Practice Liaison acts as the internal link for clinic leadership in assigned clinics. The Liaison will communicate revenue cycle performance and create action plans for unmet goals. They will coordinate efforts for a consistent registration and financial counseling experience at all BSWH clinics. They will also ensure controls and tools are in place to monitor performance and compliance with regulations. Essential Functions of the Role - Serve as the internal revenue cycle liaison for local clinic leadership. Respond to stakeholder needs and support revenue cycle projects for assigned clinics. - Consult with key stakeholders when issues arise; develop and communicate action plans and provide ongoing updates to all appropriate parties. - Work with clinic leadership to ensure understanding of revenue cycle processes and metrics. Perform root cause analysis. Identify and assess trends. Develop action plans for metrics not meeting established goals. - Develop presentations and reports to communicate revenue cycle clinic performance to key clinic stakeholders. - Provide onsite support for key meetings and explain/interpret data and results in key performance areas, as appropriate. - Coordinate implementation of policies and processes that ensure a consistent, compliant registration and financial counseling experience across all BSWH clinics. - Draft executive status summaries for various meetings. Document outcomes and track completion of activities. - Implement audit processes to ensure adherence to policies and processes. Develop executive-level reports to share key findings and next steps. Work with the training department on necessary curriculum to improve deficiencies. - Work with clinicians to improve workflows that impact financial outcomes. - Provide onsite training support, when needed. Key Success Factors - Proven written and verbal communication skills. - Ability to build relationships with all levels of employees - including executives, physicians, and front-line staff. - Exceptional understanding of revenue cycle technology and processes, preferably in a clinic setting. - Proven problem solving and organizational skills; Ability to develop processes and controls to ensure expectations are being followed. - Excellent organizational and critical skills. - Ability to review complex data and to identify trends and put action plans together for improvement. - Proven understanding of denials and the ability to identify processes that can positively impact outcomes. - Advanced PowerPoint and Excel skills. - Ability to manage challenging workload and to demonstrate resiliency during stressful or high-stake situations. - Ability to be flexible and adapt to changing priorities and initiatives. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 3 Years of Experience - Hybrid- on-site as needed

• Conduct proactive creator outreach and deal brokering using client’s licensed tool (starts with “E” – e.g., Euka or similar) to recruit, negotiate, and onboard affiliates/creators. • Manage end-to-end creator relationships, including sample coordination, performance tracking, and retention. • Develop and execute content strategy, including human-created and AI-driven content, plus marketing boosts to drive sales. • Monitor and optimize TikTok Shop performance (listings, promotions, affiliate programs) to maximize GMV/revenue. • Collaborate with internal teams on campaign planning, content calendars, and performance reporting. • Support additional marketplaces (e.g., Rakuten) as needed for broader revenue growth. • Maintain detailed records of outreach, deals, and results for QBRs and strategy reviews.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. What you'll do As Senior Director, Revenue Strategy & Operations, Americas, you will own the strategic roadmap for revenue growth across the Americas, defining and executing the multi-year GTM strategy for Airwallex's products and channels. This role is based in New York or San Francisco. Responsibilities: - Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions. - Drive high-impact growth initiatives that accelerate Airwallex's footprint in the U.S., Canada, and Latin America, working closely with senior leaders across Product, Sales, Marketing, and Finance. - Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities. - Influence product strategy by surfacing regional insights, identifying new opportunities, and ensuring alignment between product roadmaps and Americas revenue priorities. - Represent the Americas in global planning forums, ensuring clarity, alignment, and crisp communication around strategy, priorities, and outcomes. - Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish the operational cadence for the function. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 12+ years of experience in strategy, revenue operations, commercial leadership, or high-growth technology environments - Proven success leading teams and building strategic and operational capabilities at scale. - Advanced analytical skills, including structuring data models, leveraging BI tools (Looker, Tableau), and driving insight-led decision-making. - Excellent executive-level communication and presentation skills. - A strong academic record with evidence of structured problem-solving capability. - Fintech, financial services, or technology experience in a high-growth environment is advantageous. Preferred qualifications: - Experience in the financial services industry in a product role or business intelligence domain with strong understanding of lending business, payments, or fintech. - Familiarity with CRM platforms like Salesforce and data analytics tools. - Experience with project management systems. - Background in consulting (Bain, BCG, McKinsey). Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

• Own mid-funnel sales lifecycle processes (Discovery → Close), including stage definitions, pipeline hygiene, forecasting inputs, and opportunity management standards • Drive territory planning, segmentation, account-to-rep mapping, ownership transitions, and ongoing territory hygiene • Lead process clarity and governance for ISV, Strategic Partnerships, and Marketplace motions, ensuring consistent execution and clean handoffs • Manage cross-functional initiatives end to end across Sales Leadership, Partnerships, Legal, Product, Analytics, and RevOps • Support forecasting accuracy and pipeline health by improving mid-funnel data quality and instrumentation • Own documentation and change management for all mid-funnel, territory, and partnerships processes • Partner with Business Systems on Salesforce workflows, opportunity layouts, territory rules, and GTM tooling improvements • Partner with Revenue Enablement to train teams on process changes, territory updates, and tooling adoption