Security Mutual Life Insurance Company of New York is a mutual life insurance company founded in 1886 with the mission of helping protect its policyholders against life’s uncerta
Billing Account Representative
Location
Texas + 1 moreAll locations: Texas | New York
Posted
78 days ago
Salary
$19 - $21 / hour
Seniority
Senior
Job Description
Billing Account Representative
Security Mutual Life Insurance Company of New York
Title: Billing Account Representative - 1134 Location: Binghamton United States Job Description: As a Billing Account Representative, you will bill, reconcile and maintain accounts and administer services to Group Billing, Credit Union and Individual clients of the company while ensuring compliance with all applicable regulatory guidance. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: - Process billing, adjustments and verifications, reconcile payments and follow up. Monitor assigned cases to ensure timely remitting and processing of payments. - Process general service requests including salary savings list bills, premium and loan payments, premium and loan payments, pre-nonforfeiture processing, health policy billing, policy system correction requests, DAC tax reporting, beneficiary changes, submission of policy system correction requests and returned checks. - Confer with Agents, payroll offices and customers by telephone and email relative to post issue service requests and questions. Process related service requests. - Manage Electronic Funds Transfer accounts, perform taxable gain calculations and tax reporting. - Process payments by phone and remain Payment Card Industry compliant when handling debit and credit card payments. - Keep records of customer interactions and transactions. - Create and update procedural documentation. - Assist with Call Center overflow calls at high volume times. - Assist with departmental training as needed. Required skills & experience: - Minimum of 2 years experience in Customer Support. - Experience in accounting or bookkeeping required. - Experience in an insurance industry or call center environment preferred. - Experience working in a financial institution preferred. - Fluency in Spanish a plus. - Intermediate knowledge of Microsoft Word and Excel. - Excellent written and verbal communication skills. - Excellent data entry skills. - Ability to perform work accurately and thoroughly. - Ability to take care of both internal and external customer needs. - Ability to pay close attention to detail. - Ability to prioritize and organize a heavy workload. Education Required: Associate's degree in Business or related field of study required. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
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Who We Are Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The New Orders Specialist primary function is to answer inbound calls from existing and potential First American customers. The representatives must clearly, accurately, professionally and consistently answer questions, take every opportunity to sell and up sell, enter renewal and new Direct to Consumer contracts into FALCON and document each call. Essential Functions - Answer sales calls from inquiring buyers, sellers, existing customers, agents, brokers and title/escrow customers. - Make product recommendations based on client’s budget and unique home needs - Upsell optional coverage and plans as appropriate by audience - Troubleshoot inbound calls from existing customers (as indicated above) and redirect calls to proper departments as required. - Send email communication to potential customers and sales reps - Process various contractual changes, such as renewals, new contracts, option ads, drops contract exclusions, cancellations and credit card updates. - Process and send Real Estate invoices as required. - Process seller’s coverage cancelation/Overcome cancelation requests. - Verify and update all homeowner contact information and ensure detailed documentation of customer or contact interaction. - Consistently perform compliant wrap-ups. - Maintain consistent knowledge of company (FA and Alliance) products, version updates, pricing, promotions and broker agreements. - Keep abreast of industry, contract coverage and limits, process and procedures. 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Grants and Finance Specialist
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Billing Specialist
North Memorial Health CareNorth Memorial Health Care, based in Robbinsdale, Minnesota, provides comprehensive health care to residents of the Minnesota-St. Paul area, as well as greater
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Sponsored Projects Specialist, Pre-award
Yale UniversityYale University is a prestigious, private, Ivy League research institution with roots dating back to the 17th century. Officially founded as Yale College in 171
Title: Sponsored Projects Specialist, Pre-award Location: The Anlyan Center remote type Remote time type Full time job requisition id 133511WD Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Associate Administrator 1, Pre Award provides direct professional support and guidance in the administration of grants, contracts, and related funds to faculty and staff in the department of Immunobiology. This role is responsible for ensuring that proposals meet sponsor requirements, regulatory compliance requirements, and adhere to University, School, Federal, and State policies and regulations governing sponsored research. 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Knowledge of Yale financial and administrative policies and procedures, and familiarity with electronic proposal systems. 2. Working knowledge of federal, state, and sponsor regulations and guidelines pertaining to contract and grant administration. 3. Proven experience creating complex budgets and working with international collaborators. 4. Prior experience with sponsored award grant submissions and management. 5. Advanced experience with database management and the grant and contract process from proposal development to award. Prior experience with other support documents. Principal Responsibilities 1. Advise and guide faculty and administrators seeking external funding for research and other sponsored programs through the complex process of proposal preparation and submission. The Grants Administrator is the primary source of expertise to ensure that proposals meet sponsor requirements, regulatory compliance requirements, University, School, Federal and State policies and regulations governing sponsored research, and that proposals are submitted correctly and according to appropriate deadlines. 2. Cultivate and maintain strong working partnerships and effective communications with faculty, Principal Investigators, sponsors, OSP, and other key stakeholders. Guide faculty and staff through changes in sponsor requirements. 3. Play a key role in the development and continuous improvement of the grants management process. Review and analyze client interactions, current processes and submission quality. Make recommendations for and participate in the implementation of changes as appropriate. 4. Provide direction, training and assistance to Principal Investigators and department staff in the development of proposals, including but not limited to budgeting, interpretation of sponsor terms and policies, and University policies and procedures. Obtain all necessary clearances prior to obtaining authorization for submission. Facilitate an effective transfer of grants and contracts when Principal Investigators start at Yale. 5. Review and prepare grant and contract proposals; consult with appropriate managerial staff on any exceptions to University policy, including program matching commitments, indirect rates, etc. Ensure all required information is entered into the appropriate data systems. 6. Review terms and conditions on proposal solicitations and award documents. Collaborate with OSP to negotiate terms as necessary for interdisciplinary, complex and non-standard proposals and partner with OSP to facilitate agreements, including subcontracts, clinical trials and State agreements to ensure conformity with University policies. Approves and submits grant proposals in accordance with delegated authority. 7. Analyze and understand complex information from multiple sources including funding opportunity announcements, funding interest matches, and submission procedures in order to transmit proposals to OSP that result in a high first pass rate. Obtain and communicate information on sponsor electronic research processes and procedures. 8. Keep abreast of laws, regulations, external and internal policies and procedures governing the administration of grants and contracts. Ensure that key personnel are compliant with regulatory, University and other training mandates. 9. Partner with OSP in working with sponsors on matters of proposal submission. 10. Perform other duties as assigned. Required Education and Experience Bachelor’s Degree and three to five years related professional/managerial work experience or equivalent combination of education and experience. Job Category Professional Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Manager; Program Leader (24) Salary Range $68,000.00 - $120,500.00 Time Type Full time Duration Type Staff Work Model Remote Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

