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The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha
Recovery at Work Coordinator - Health Manager Level II
Location
Australia
Posted
79 days ago
Salary
$114.3K - $134.8K / year
Seniority
Senior
Job Description
Recovery at Work Coordinator - Health Manager Level II
NSW Government
Title: Recovery at Work Coordinator (Health Manager Lvl 2) - Perm FT Location: Australia Job Description: Reference number REQ648351 Occupation Occupational Health and Safety Work type Full-Time Location Sydney - West Salary Information $114251 - $134809 Recovery at Work Coordinator (Health Manager Lvl 2) - Perm FT Requisition ID: REQ648351 Employment Type: Permanent Full Time, 38 hours per week Remuneration: $114,251.00 - $134,809.00 per annum + 12% Superannuation + Salary Packaging + Flexible Working (subject to approval) Location: SWSLHD District Wide Service With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. Achieve Something Great This role offers a unique opportunity to contribute to one of the largest Local Health Districts in NSW, supporting a diverse workforce across both hospital and community settings. As part of a district‑wide Workers Compensation team, you will work alongside experienced Recover at Work Coordinators who are dedicated to promoting staff wellbeing and facilitating effective recovery. The position provides exposure to a broad range of varied and complex cases within a large healthcare environment, offering excellent opportunities to further develop your expertise in injury management, case coordination, and stakeholder engagement. As a Recover at Work Coordinator, you will play a key role in supporting injured employees and managers following a workplace injury or illness. Your responsibilities will include: - Supporting staff and managers following a workplace injury. - Coordinating Recover at Work plans and suitable duties. - Liaising with insurers (EML), treating practitioners and operational managers. - Monitoring recovery progress and facilitating case conferences where required. - Providing advice and guidance to managers on injury management processes. - Maintaining accurate records and ensuring legislative compliance. Are You the Right Fit? We are seeking a motivated and compassionate professional who is committed to supporting staff wellbeing and guiding injured employees through a safe, positive and sustainable recovery at work journey. The ideal candidate will: - Bring strong interpersonal, communication and problem‑solving skills, enabling you to build trust with injured workers and managers, actively listen, and confidently collaborate with treating practitioners, insurers and operational teams. - Demonstrate exceptional organisation, attention to detail and case management capability, ensuring accurate documentation, effective coordination of recovery plans, and the ability to manage multiple cases and competing priorities with professionalism. - Show empathy, resilience and sound judgement, applying critical thinking to develop practical Recover at Work solutions while maintaining a supportive, respectful and worker‑centred approach in challenging situations. Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. - Tertiary qualifications in physiotherapy, occupational therapy or other health related field; or experience in workplace rehabilitation coordination or equivalent work experience; and/or a combination of study and work experience. - Please describe your experience managing workplace injuries or coordinating return-to-work processes. In your response, outline how you have worked with injured workers, managers and external stakeholders to support safe and sustainable recovery at work. - This role requires strong stakeholder engagement, effective time management and the ability to manage complex situations. Please provide an example of a time where you had to work with multiple stakeholders to resolve a challenging workplace issue while managing competing priorities. What approach did you take and what was the outcome? - Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses, and willingness to travel in accordance with the demands of the position. If you’d like more details, we’re here to help. - Position Information - Applicants will be assessed against the criteria in the Position Description. - How to Apply - Read our application guide and tips for improving your application. - Diversity, Culture & Inclusion - We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au - We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. - Aboriginal Workforce - For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website. More Than Just a Job – Why Work With Us? - Financial Perks - 12% superannuation - Salary packaging and novated leasing via Smart Salary - Annual leave with 17.5% leave loading (for full-time and part-time staff) - One extra day off each month for full-time employees - Work-Life Balance - Flexible work options, including hybrid and varied hours (depending on the role) - Paid maternity and parental leave - Generous leave options like long service and carers leave - Grow Your Career - Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. - Health & Wellbeing - Discounted gym membership through Fitness Passport - Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) - Wellbeing programs that promote mental health, resilience, and balance Additional Information - Temporary visa holders - May be considered if no suitable citizen or permanent resident is found. - Vaccination Requirements - All staff must meet NSW Health’s vaccination and screening requirements before starting. - Child Safe Employment - South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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