Employment Type:   Full-Time  FSLA: Salary/Exempt  Division:  Preconstruction  Department: Preconstruction  Reports to:  Vice President of Preconstruction   Supervisory Duties: Yes  Daily management, supervision, coordination and successful completion of the project pre-construction phase to achieve the planning objectives regarding cost, logistics, scheduling, estimating and subcontracting. Also, this individual is responsible for assembling and/or reviewing detailed estimates including general conditions, special conditions, insurance and bonds. The successful candidate is expected to work with people in all levels of Project Management and Field Supervision to establish budget and operational priorities to help ensure a successful project. Responsibilities / Essential Functions  - Responsible for the accuracy of the estimate: Review drawings, specifications and all other construction documents and inform the Preconstruction Director, the Project Executive and others involved in the project of construction related problems, completeness of information, and potential risks involved in the project.   - Participation in the development of the construction schedule, staffing requirements, logistics plans, construction materials and methods, risk assessments, and cost estimates for the project team and clients during the preconstruction phase.   - Participation in the value engineering process on projects.   - Support Business Development in proposal presentations, aids in building client and Architect/Engineer relationships.   - Attend project interviews and presentations as required.  - Conduct preconstruction project meetings with clients, design teams, and Consigli project teams.   - Assist the Purchasing and Estimating departments with evaluating and analyzing subcontractor proposals and in preparation of subcontracts.   - Performs other duties as assigned. Key Skills  - Strong communication skills.  - Strong initiative and problem-solving abilities.   - Ability to multi-task and self-prioritize.   - Motivated and driven.   - Ability to work in a team environment with a primary focus on collaboration. Required Experience - BS or MS degree in Engineering, Construction Management or related field.  - Minimum of 10 years of estimating experience, project management experience, project supervision experience, or equivalent combination of experience.  - Knowledge of building construction, materials, systems, market conditions and trade practices.  - Proficient in project management software.  - Working knowledge of Microsoft Office software products.  - Knowledge of Timberline Estimating, On-Screen Take-off, and Primavera scheduling software desirable.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary: The Manager of Onboarding and Engagement is responsible for managing the onboarding and customer engagement for our Google and Microsoft services and SaaS products. This includes partnering with Sales and the partner team to create an effective customer hand-off process. Managing strategic customer interactions (VIP). Supporting the creation and upkeep of documentation. Training the team on how to best onboard and engage with customers. As well as looking for ways to improve key processes. The Manager will also provide team and customer feedback to the Development team on our products and services and manage team-escalated customer issues. What you will do: * Partner with Sales to create effective customer hand-off process. * Manage support and onboarding documentation. * Design, implement, and train team on how to best onboard, engage, and support customers. * Evaluate functionality of current processes and provide improvement recommendations. * Provide quality control. * Create and monitor metrics to ensure best-in-class customer experience. * Ensure team is meeting / exceeding metrics of quality. * Provide team and customer feedback to Development team on our products and services. * Manage team-escalated customer issues. * Work with the product team to develop and improve services for the onboarding and engagement team. * Manage strategic customer interactions (VIP). * Present as needed. What we expect of you: * Bachelor's degree in Computer Science, Information Systems or related discipline, and 7+ years of experience in relevant roles including Technology Director, Technology Coordinator, or similar, * OR * 11+ years of experience in relevant roles including Technology Director, Technology Coordinator, or similar. * 1+ years of experience managing a team in an education or corporate environment. * Strong understanding of onboarding and engagement principles and practices. * Excellent problem-solving and analytical skills. * Ability to work independently and as part of a team. * Excellent communication and presentation skills. * Experience supporting and managing Google Workspace environments in K-12 and/or Higher Education, a plus. * Experience with JIRA, Confluence, and Monday or similar tools, a plus. * Current Google and/or Microsoft Technical certifications, a plus. * Prior experience managing an onboarding and engagement team, a plus. Pay range: $ 104,000 - $158,060, depending on experience and skill set Annual bonus target 10% subject to terms and conditions of plan. Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) CDW is committed to being an AI-fluent organization We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

Role Description We are looking for an Engagement Manager to build positive relationships with clients during projects. You’ll be the assigned clients’ first point of contact, ensuring that our customers remain satisfied with our services. - Foster positive relationships with our customers as their primary point of contact. - Help clients implement services and plan projects effectively. - Ensure that contract terms and conditions are met. - Manage invoices and bills for assigned customers. - Identify upselling and cross-selling opportunities. - Address customer issues with speed and efficiency. - Work with sales teams to generate new business. - Prepare reports on project performance. Qualifications - Proven experience as an Engagement Manager. - Project management experience. - Background in sales and customer service is a plus. - Proficient in MS Office and CRM/project management software. - Strong organizational and multitasking skills. - Customer-oriented approach. - Excellent verbal and written communication abilities. - Sharp business acumen. - Problem-solving aptitude. - BSc/BA in Business or similar field. Requirements - Requires working from detailed instructions and occasional independent decision-making. - Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. Benefits - Build your future with a secure & safe platform. - Be your own boss by choosing the TASKS that best suit your schedules. - Build your income to help increase your revenue. - Book tasks that are within a 15-mile radius. - Clients will have a choice to give the providers reviews and star ratings. - Our client's and providers' health & well-being are our highest priorities.

• Supervise and support a team of Nurse Practitioners delivering telehealth care across multiple specialties • Provide real-time clinical guidance and escalation support for complex patient cases • Ensure adherence to evidence-based guidelines and company clinical protocols • Promote a culture of patient safety, quality, and continuous improvement • Assist in onboarding, training, and ongoing education of NPs • Conduct performance evaluations, chart reviews, and competency assessments • Mentor clinicians to improve clinical decision-making, documentation, and patient experience • Address performance concerns and support corrective action plans • Perform routine chart audits for quality, compliance, and documentation accuracy • Ensure compliance with state-specific regulations, licensure requirements, and telehealth laws across all jurisdictions • Collaborate with compliance and legal teams to maintain regulatory readiness • Support accreditation and audit processes as needed • Partner with operations to optimize provider scheduling, coverage, and patient flow • Monitor key performance indicators (KPIs) such as patient satisfaction, clinical outcomes, and productivity • Identify workflow inefficiencies and implement process improvements • Support scaling initiatives and new service line rollouts • Work closely with product, engineering, pharmacy, and customer support teams • Provide clinical input into telehealth platform improvements and protocols • Participate in interdisciplinary case reviews and program development