Job Title: DBA Graduate Assistant - Student Support (Part-time/Temporary) Reporting Relationship: Chair of the Doctor of Business Administration (DBA) Unit: National & Global Department: Doctor of Business Administration - National & Global Campus Location: Online/Remote Summary of Position: Graduate Assistants will primarily perform administrative tasks to serve the DSB and the DBA program. Each will be assigned an area of responsibility such as International Students, Student Support/Ombudsperson, and Faculty Support. Under those areas of responsibilities, tasks will be assigned by a lead faculty or administrative staff. In some cases, GAs may be asked to assist professors with class administration and grading. All GAs are expected to support three doctoral residencies per year. This includes traveling to residency locations, assisting with set-up, logistics, and support. Duties and Responsibilities - Coordinate with the Ombudsperson on assigned tasks - Compiling and maintaining student biography briefs and photos - Assist with updating and maintaining problem-based learning (PBL) teams - Maintain documents, items, and logistical coordination for residencies - Assist in the development and response tracking of student surveys and assessments - Assist with updating of DBA Student Handbook - Support onsite and virtual residencies - Other assignments as directed by the Department Chair and Coordinator of School Operations Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education - A Master’s Degree required. Preferably in a business, or business related field - An active IWU DBA student in good standing Experience - At least three (3) years of professional experience. Preferably five (5) - Demonstrated ability to work effectively with individuals from diverse communities and cultures - Demonstrated ability to handle appropriately confidential information Required Skills - The ability to be self-directed to accomplish required tasks. - The ability to effectively communicate with culturally diverse populations of students and faculty - The aptitude to lead with the soft skill, empathy, which is a vital leadership competency - A sufficient familiarity with Microsoft Office and other products to accomplish tasks, including Word, PowerPoint, Excel, Outlook, Teams, Zoom, etc. - The ability to balance multiple tasks - The ability to follow policies and be flexible when appropriate - The ability to travel to and work at residencies three times per year - A high degree of integrity to handle confidential student information IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

• Managing calendars and scheduling meetings (Outlook) including across multiple time zones • Managing multiple governance calendars and scheduling meetings. • Working with Directors and Executive Directors to finalize agendas and invitees. • Managing calendars for 3 Executive Directors and 3 Directors as needed. • Tracking software licenses for the IPA organization and managing PO’s as needed. • Help coordinate annual Face to Face organization meetings • Coordinate functional processes such as invoicing & purchase orders • Coordinate local and international travel arrangements & preparing expense reports • Maintaining department email distribution lists • Timely Registration for conferences, congresses, seminars, and internal meetings • Provide backup support to additional department admins

• Act as the primary communication bridge between project teams, clients, and leadership to ensure alignment and execution of project objectives. • Assist with initial project setup by processing engagement agreements, creating and sending invoices, gathering required information, and entering data into internal systems. • Coordinate scheduling, meetings, and follow-ups across project teams and clients. • Prepare meeting agendas, materials, and documentation, as needed. • Attend meetings, take notes, and distribute summaries or action items. • Maintain organization of tasks and workflows within CRM systems. • Track project timelines, deliverables, and deadlines to ensure projects stay on schedule. • Provide general administrative support to team members and leadership. • Assist with side projects and cross-functional initiatives, as assigned. • Serve as a first point of contact by answering client calls, responding to inquiries, and routing communication appropriately. • Communicate professionally with current and prospective clients via phone and email. • Prepare client invoices, process payments, and distribute confirmation.

• Act as the primary communication bridge between project teams, clients, and leadership to ensure alignment and execution of project objectives • Assists with initial project setup by processing engagement agreements, creating and sending invoices, gathering required information, and entering data into internal systems • Coordinate scheduling, meetings, and follow-ups across project teams and clients • Prepares meeting agendas, materials, and documentation, as needed • Attends meetings, takes notes, and distributes summaries or action items • Maintains organization of tasks and workflows within CRM systems • Track project timelines, deliverables, and deadlines to ensure projects stay on schedule • Provides general administrative support to team members and leadership • Communicates professionally with current and prospective clients via phone and email • Prepares and issues client invoices, processes payments, and distributes confirmations • Assists with month-end and year-end close processes, as needed