Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About The Role As Headway works to build a new mental healthcare system that everyone can access, we’re facing unique operational challenges and opportunities that come with growing and scaling at an unparalleled rate. We’re pushing the boundaries of the existing healthcare system so that we can fulfill our promise to providers, patients, and payers to create access to high quality providers across the nation. In order to do that, we’re building a world class operations team that enables efficiency, growth, and quality, and as a member of this team, you will have the opportunity to have a material impact on the trajectory of Headway and help define a function core to the livelihood of our business and the impact we deliver for our partners and clients. As a Clinical Operations Manager, you will lead high-impact, cross-functional initiatives that span teams and pods. You’ll operate as a thought partner to Clinical, Compliance, Legal, Data, and Operations leaders – helping shape objectives, influence priorities, and translate complex insights into actionable plans. In addition to owning critical operational workflows, you’ll design scalable systems, mentor team members, and drive initiatives that create durable, measurable impact across the organization. This role requires strong judgment, comfort with ambiguity, and the ability to drive alignment and execution across the organization. What you’ll do at Headway - Design and build foundations for a variety of 0-1 and scaling initiatives within the Clinical Operations function designed to improve the quality and compliance of services provided at Headway. - Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges. - Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs. - Build and manage a growing team to achieve these objectives. You’ll be great for this role if you: - 7+ years of experience in operational roles at high-growth companies, with some background in consulting, healthcare, business operations preferred but not required. - 2+ years of people management experience; you are a team builder that is passionate about growing and developing talent - Data is your first-language; you enjoy and are skilled at digging through complex data to solve ambiguous problems. - You thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy. - You are operationally excellent, able to manage a large volume of moving pieces without breaking a sweat. - You are a collaborator that proactively partners across teams while holding teams accountable for execution. - You seek an environment that fosters individual growth through open-feedback and high-autonomy. - You are motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

• Design and build foundations for a variety of 0-1 and scaling initiatives within the Clinical Operations function designed to improve the quality and compliance of services provided at Headway. • Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges. • Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs. • Build and manage a growing team to achieve these objectives.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Job Responsibilities Verve Therapeutics, a wholly owned subsidiary of Eli Lilly and Company, is seeking a manager of clinical study start up that will support the strategy and implementation of start-up activities for clinical studies across all development programs. This position partners with cross-functional teams and CROs to provide input and guidance on all start up activities. - Lead study start up activities for assigned projects, draft SSU documents, site regulatory document review and approval, and IRB/EC and regulatory submissions and approvals - In partnership with clinical operations and other cross functional team members, the study start up lead will liaise with internal and external partners to distribute continuous status updates, as well as distributing weekly updates to internal and external partners - Support the Clinical Operations team in the successful execution of clinical trials from protocol concept to clinical trial report, aligning with international ICH/Good Clinical Practice (GCP) guidelines/regulations and Standard Operating Procedures (SOPs) - Manage IRB/EC and regulatory submission and approvals, including amendments and continuing reviews - Collect and QC Regulatory document Green Light Packets for site activation  - Manage and archive central startup team tools and resources required to support startup team daily operations, communications, and records from study assignment to final handoff  - Set up and maintain SSU documents in internal TMF - Maintain inspection-ready documentation  - Assist project teams with trial progress by updating study trackers - Organize, attend, and actively contribute to project meetings such as internal team discussions, CRO meetings, support presentations, etc. - Identify and implement best practices, seeking continuous process improvements as appropriate - Liaise with sites, CROs, internal study team, at others, communicating clearly, effectively and in a prompt fashion - Submit clinical documents in quality management system for management and team approval - Request, manage, distribute, and track study supplies (Regulatory Binders, Study Reference Manuals, Patient Diaries, consumables & ancillary supplies, etc.) - Strive to think ahead and be proactive concerning all responsibilities - Perform all activities in compliance with applicable regulations, company policies and guidelines, including, but not limited to, prompt documentation of activities and maintaining all required applicable training - Other duties as assigned Basic Requirements - Bachelors degree in a science-related field; advance degree preferred - 5+ years of clinical research / project management experience including clinical site, CRO, and/or sponsor experience - Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1. Additional Skills/Preferences: - Direct experience in preparing and delivering Start-Up activities  - Familiarity with clinical trial operations, ICH, GCP Guidelines and other applicable regulatory requirements  - Experience working in a cross-functional team environment (e.g., Medical Affairs, Clinical Development, Regulatory, Quality Assurance, Data Management, Safety, Product Development, Finance)  - Understanding of complexities of study start up   - Strong interpersonal skills necessary to develop, guide, and maintain internal and external collaborator relationships - Highly developed written and verbal communication skills, including presentation skills, ability to effectively articulate highly technical or complex concepts to audiences with differing levels of experience - Demonstrated ability to effectively influence and manage within a matrixed organization - Demonstrated ability to inspire, motivate, and mentor teams Additional Information - Travel up to 25% Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $71,250 - $161,700 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email. ABOUT THE ROLE We are seeking a highly capable Clinical Operations Manager or Senior Manager to help scale Daymark’s care delivery model across markets and service lines. This role sits at the center of how Daymark operates, translating strategy into execution across clinical operations, product, and market teams. You will work on a wide range of high-priority problems, from launching new markets to improving care delivery workflows to shaping how we scale as a company. You will partner closely with the VP of Clinical Operations to translate enterprise operating design into repeatable execution across teams, systems, and vendors. This role is ideal for someone who enjoys diagnosing messy operational problems and building systems that make care delivery more reliable and scalable, while closing the gap between how we design care and how it is actually delivered in the real world, especially as we scale into new markets. As a growing startup, we expect this role to evolve significantly over time based on both company needs and your strengths. You will ensure our model is well-designed, executable, repeatable, and reliable across teams and environments. WHAT YOU’LL DO Operational Readiness for New Markets and Service Lines. - Design and operationalize the infrastructure required for new markets and service lines, including vendor setup, tooling, and operational workflows - Translate care model standards into operational workflows and ensure that care delivery workflows, documentation standards, and operational processes are ready for launch. - Support go-live stabilization and capture operational learnings to strengthen future launch playbooks. - Help to translate operational design into real-world implementation across teams, systems, and vendors. - Identify gaps beyond launch readiness and take ownership of solving them, even when they fall outside defined swim lanes. Care Delivery Workflow Design, Improvement & Enablement - Translate the care model into scalable operational workflows and ensure they are reflected in the tools and systems our teams rely on every day. - Drive improvements across care delivery workflows, enrollment operations, and cross-team coordination, including how work moves between teams - Diagnose operational friction and implement solutions that strengthen care team reliability and efficiency. Explore new opportunities to improve how care is delivered, even beyond current workflows - Partner with Product to embed workflows into the tools and systems our teams use, including documentation, task management, and scheduling - Build the operational infrastructure that enables consistent execution across markets by driving operational review cadences, ensuring KPIs have clear ownership, identifying execution drift, and taking on emerging operational priorities as the company evolves. WHAT WE ARE LOOKING FOR Experience - Experience in healthcare operations, clinical operations, or care delivery environments - Exposure to market launches, implementations, or scaling operations (healthcare preferred) - Strong process documentation and workflow design skills - Startup or high-growth experience is a plus Qualities - Adaptability: You thrive in ambiguity and know how to create structure. As an early-stage company, priorities will shift quickly and this role is expected to flex into new areas based on where the business needs the most support - Operational Acumen: You are detail-oriented and systems-minded. You can document processes without over-engineering them. You can balance near-term execution with long-term system building - Collaboration: You are comfortable working across clinical, operational, and technical domains. You operate with influence, not authority - Drive to Learn: You ask good questions and spot gaps others miss. You are excited by roles that don’t have rigid boundaries and are willing to step into what is most needed. You are motivated by learning quickly and taking on increasing responsibility over time. Additional Information This role is remote within the Northeast US, with a strong preference for candidates based in Boston, MA, New York, NY, or Providence, RI. Anticipated compensation for this role is $110,000 to $140,000 annually, depending on location and experience. Daymark Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.