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Republic Services is a public environmental services company self-described as a U.S. industry leader in recycling and nonhazardous solid waste disposal. Republ
Construction Solutions Consultant
Location
United States
Posted
58 days ago
Salary
$24 / hour
Seniority
Mid Level
Job Description
Construction Solutions Consultant
Republic Services, Inc.
• Provide sales support to the Construction Solutions Executives to facilitate new construction sales, maintenance and servicing of new and existing construction customers. • Partners with geographically aligned Construction Solutions Executives to provide day-to-day sales support and effective sales coverage. • Provides sales support to major customers in the construction sales vertical to improve customer satisfaction and customer loyalty. • Develops ongoing relationship with key customers to enhance partnership and drive future sales opportunities. • Coordinates customer requests for sales quotes, service requests, and job status updates; schedules service requests and other services or requests as needed. • Performs outbound demand generation activities into construction accounts in coordination with Inside Sales Leadership and Construction Solutions Executives. • Responds to customer inquiries on varying subjects in a timely manner; coordinates customer service needs with Business Unit operations and dispatch teams. • Assists with billing related situations such as obtaining credit and reviewing collection reporting to coordinate with the credit and collections department. • Ensures the timely and accurate completion of reporting to ensure that all entries have been properly recorded and all transactions have been accurately reconciled. • Reviews and summarizes issues on accounts being put “on lock” or being canceled for sales partners; addresses outstanding items and other important topics of which the Sales personnel should be aware. • Reviews reports on a regular basis with leadership including customer reporting, month end and mid-month sales reporting, and Sales Transaction Report (STR) net temporary transactions reports. • Produces management reports, reconciles outstanding items on such reports, and/or enters client activity within the Company’s Salesforce CRM Tool. • Accountable for meeting or exceeding performance metrics identified by Inside Sales and Customer Experience and Sales leadership around customer experience, sales activity, and sales revenue.
Job Requirements
- Minimum of 2 year of experience in call center or sales environment
- Understanding of Republic Services products, services, sales, and procedures
- Strong verbal and written communication skills
- Proactive problem-solving capabilities and interpersonal skills
- Proficiency with MS Office; including Word, Excel and PowerPoint
- Strong time management skills to ensure assigned responsibilities are completed in an efficient manner
- Spanish bilingual fluency, in a business environment
Benefits
- Comprehensive medical benefits coverage
- Dental plans and vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
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