Role type: Full-time, fully remote Schedule: 9:00 AM – 6:00 PM EDT (with unpaid break during the day) Salary range: $6.50 – $8.00 per hour The client operates in the organic food industry, offering high-quality herbs, spices, and seasonings. They emphasize sustainable sourcing, product integrity, and a customer-first approach. They are looking for a highly skilled and reliable Sales Admin & Customer Support Specialist to join their team. Key Responsibilities: - Manage inbound customer interactions via calls, emails, text messages, and live chat; conduct outbound calls as needed - Provide product recommendations and accurately process orders with a friendly, customer-first approach - Communicate clearly and effectively across all channels to ensure customer understanding - Track shipments, resolve delivery issues, and file/monitor claims with shipping providers - Maintain detailed and accurate customer records in CRM systems, including tracking customer behavior - Handle billing inquiries and support accounts receivable processes - Conduct follow-ups to ensure customer satisfaction and long-term success - Perform data entry and basic data analysis as required - Collaborate with internal teams to ensure a seamless customer experience - Support additional administrative tasks as assigned Preferred Experience: - Experience with CRM systems (HubSpot preferred) - Familiarity with Shopify - Experience with dialer and SMS tools is a plus

Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You’ll Do - Answer incoming calls and assist customers with their questions. - Provide excellent service with a positive approach. - Document call details in our systems. - Solve problems and help customers find solutions. - Work with a variety of people and build positive relationships. - Stay up-to-date on our processes and procedures. What We Offer - Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 - Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time - Comprehensive health, dental, and vision. - Paid time off, paid sick time and paid holidays (11) - 401(k) with employer matching - Tuition assistance and employee support programs - Paid training and all equipment provided - Opportunities for advancement - Friendly, business casual work environment What You’ll Need - High school diploma or GED - Great communication skills and a desire to help others - Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) - Attention to detail and reliability - Ability to adapt and work well in a team - Preferred 1 year of call center experience - General office skills and knowledge of standard office computer equipment - Ability to obtain and pass a VA government background check - Two forms of valid ID (one must be a REAL ID or U.S. passport - U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. - We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com.

Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You’ll Do - Answer incoming calls and assist customers with their questions. - Provide excellent service with a positive approach. - Document call details in our systems. - Solve problems and help customers find solutions. - Work with a variety of people and build positive relationships. - Stay up-to-date on our processes and procedures. What We Offer - Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 - Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time - Comprehensive health, dental, and vision. - Paid time off, paid sick time and paid holidays (11) - 401(k) with employer matching - Tuition assistance and employee support programs - Paid training and all equipment provided - Opportunities for advancement - Friendly, business casual work environment What You’ll Need - High school diploma or GED - Great communication skills and a desire to help others - Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) - Attention to detail and reliability - Ability to adapt and work well in a team - Preferred 1 year of call center experience - General office skills and knowledge of standard office computer equipment - Ability to obtain and pass a VA government background check - Two forms of valid ID (one must be a REAL ID or U.S. passport - U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. - - We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com.

Online Chat Support ADF Medical Services Inc. We're hiring a motivated and professional Online Chat Support agent to deliver fast and friendly assistance to our patients and clients through our digital platform. If you enjoy helping people and communicating online — we want to hear from you. Role: Online Chat Support Agent 📁 Department: Customer Support & Patient Services 📍 Location: Fully Remote 🕐 Type: Full-Time / Part-Time What You'll Do: - Engage patients and clients through our online chat system in real time - Answer questions related to services, appointments, billing, and general inquiries - Manage multiple active chat sessions with speed, accuracy, and professionalism - Record and document all interactions accurately in our CRM system - Escalate sensitive or unresolved issues to the appropriate team promptly - Follow company communication guidelines and service quality standards - Maintain strict patient confidentiality in compliance with HIPAA regulations What We're Looking For: - 1+ year of online chat or customer service experience - Strong written communication and grammar skills - Typing speed of 45+ WPM with high accuracy - Ability to handle multiple chats simultaneously with composure - Comfortable using chat tools, CRM platforms, and cloud-based systems - Reliable high-speed internet and a dedicated quiet workspace - Healthcare or medical background is a plus but not required What We Offer: - Competitive pay - Health, dental & vision benefits (full-time employees) - Paid time off & paid holidays - Flexible shift options including evenings and weekends - Supportive team environment and ongoing coaching - Career growth opportunities within ADF Medical Services