• Architect and maintain self-healing systems with 99.9%+ availability targets. • Use AI/ML to automate infrastructure governance and detect configuration or IaC anti-patterns. • Implement adaptive SLIs/SLOs that evolve automatically from real-time data. • Build AIOps-based observability and auto-remediation pipelines. • Apply predictive modeling to forecast failures before they impact users. • Lead chaos, performance, and resilience testing programs. • Map platform and service behavior to revenue impact and drive improved revenue resilience through better infrastructure performance. • Mentor engineers and drive reliability standards across teams. • Partner with platform, data, and product teams to ensure stability aligns with business goals. • Support major incident response, incident review, and participate in on-call rotations.

Job Title: Senior Software Engineer Company: Snapsheet Job Location: USA, Remote Job Type: Full-time, direct hire Job Department: Technology Team: Site Reliability Engineering About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes. About the role: As a Senior Site Reliability Engineer (SRE) at Snapsheet, you will play a critical role in ensuring our technology is reliable, scalable, and efficient while empowering our development teams to be more productive. This is a 100% hands-on role, involving both infrastructure management and software development. Our SREs bring the expertise of a software engineer, combined with deep knowledge of deployment, provisioning, and automation technologies to drive operational excellence. You'll focus on automating processes, optimizing systems, and enabling seamless scalability, all while balancing short-term solutions with long-term strategy. If you're passionate about building reliable systems, streamlining operations, and making a lasting impact, we'd love to hear from you! What you’ll be doing: - Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents - Build, maintain, and support core applications - Build and operate our core internal observability platform - Monitor our systems for capacity, performance, and troubleshooting issues - Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients - Work directly with developers to identify and implement improvements in the development lifecycle and deployment process. - Automate processes to enhance deployment efficiency and system reliability. - Contribute across multiple development teams, supporting a variety of projects. - Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing. What we are looking for: - BS in Computer Science, Computer Engineering, or a related field. - 5+ years as a full-stack software engineer. - Experience building and maintaining scalable, resilient services. - Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript - Experience with the following: - Managing and scaling infrastructure on AWS - CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc) - Backend development using Ruby on Rails or similar frameworks - Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.) - Tooling, automation, and system monitoring for performance optimization - Designing and building developer tooling Bonus Skills: - Strong experience with infrastructure as code tools - Expertise in serverless infrastructure - Experience with github actions and/or CircleCI Technologies we use: - Infrastructure: CDKTF, S3, Redis, Elasticsearch, Lambda, Docker, CloudFront, RDS, Terraform We’re Built to Grow With You – And That Starts With How We Support You At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you. Comprehensive Benefits for Every Stage of Life: - Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan. - Offer two dental plans and one vision plan to keep you and your family healthy. - Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance. - Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance. - 401(k) with a 4% company match—because your future is worth investing in. - Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being. Perks That Make Growing Here Even Better: - Flexible PTO and 7.5 company-observed holidays to recharge on your terms. - In-person connection points throughout the year including our annual Summit and Roadshows. - Snapsheet SWAG and surprise mailers to keep the spirit alive. - Endless opportunity to shape your path—career growth, learning, and real impact are all within reach. - Health and wellness campaigns that evolve with you year over year. Compensation that Grows with You For this position, the base salary range is $130,000 - $165,000. While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location. At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does. *Please note that we are unable to sponsor applicants for work visas for this position at this time. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me. Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #BI-Remote #LI-RemoteSnapsheet is an equal opportunity employer.

About us Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real—and happening daily at Coalition. About the role We are looking for a Senior Site Reliability Engineer to join our Platform SRE team. In this role, you will build and operate the infrastructure, tools, and "paved roads" that empower our developers to deliver scalable, secure, and reliable software with speed and confidence. You'll work across the entire stack—from infrastructure automation and observability to developer enablement and system reliability. You will be a key collaborator with software engineering and security teams, helping to evolve our Infrastructure as Code (IaC), enhance CI/CD pipelines, and scale our internal developer platform. We value pragmatism and engineering excellence, primarily using Python, Go, and AWS to reduce toil and build self-service capabilities. Responsibilities - Infrastructure Automation: Design, build, and scale production environments using AWS and Terraform, driving architectural decisions that improve long-term maintainability and reliability. - System Reliability: Lead efforts to improve platform resilience through failure-based testing, automated recovery strategies, and proactive capacity planning. - Developer Enablement: Own the design and delivery of reusable platform components and self-service tools that streamline the developer experience and reduce cross-team toil. - Observability: Define and evolve observability standards across the platform, including system metrics, distributed tracing, and SLO frameworks. - Project Ownership: Own projects end to end—from initial scoping and effort estimation through detailed planning, execution, and successful rollout. - Mentorship & Standards: Mentor engineers across the team, uphold high infrastructure quality, and actively shape the best practices and standards used by the organization. - Collaboration: Engage in technical design discussions, providing guidance and feedback while adapting strategies based on team input and evolving requirements. Skills and Qualifications - 6+ years of experience in SRE, DevOps, Cloud Engineering, or Software Development roles - Hands-on experience operating production environments in AWS - Proficiency in Go or Python, with experience building production-grade automation, tooling or libraries - Strong experience with Terraform - Experience with container orchestration platforms like ECS or Kubernetes - Familiarity with CI/CD tools such as GitHub Actions - Experience designing and implementing re-usable platform components based on team requirements - Solid understanding of observability practices including system metrics, distributed tracing, and SLOs - Exposure to failure-based testing approaches and automated recovery strategies - Strong leadership and communication skills, both written and verbal - Experience evangelizing reliability best practices Bonus Points - Experience with microservices architectures - Exposure to Kafka or other event streaming systems - Experience building internal developer platforms or self-service infrastructure - Familiarity with systems security, compliance requirements, or hardening practices Compensation Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $150,000/year in our lowest geographic market up to $200,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed. Perks - 100% medical, dental and vision coverage - Flexible PTO policy - Annual home office stipend and WeWork access - Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)! - Competitive compensation and opportunity for advancement Why Coalition? Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We’re always looking for collaborative, inquisitive individuals to join #OurCoalition. Visit our Newsroom > Privacy Notice Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled. Our Privacy Policy > Safe Hiring Notice All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC). Anti-Discrimination Notice Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace. Accommodations Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction. To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.

About us Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real—and happening daily at Coalition. About the role We are looking for a Senior Site Reliability Engineer to join our Platform SRE team. In this role, you will build and operate the infrastructure, tools, and "paved roads" that empower our developers to deliver scalable, secure, and reliable software with speed and confidence. You'll work across the entire stack—from infrastructure automation and observability to developer enablement and system reliability. You will be a key collaborator with software engineering and security teams, helping to evolve our Infrastructure as Code (IaC), enhance CI/CD pipelines, and scale our internal developer platform. We value pragmatism and engineering excellence, primarily using Python, Go, and AWS to reduce toil and build self-service capabilities. Responsibilities - Infrastructure Automation: Design, build, and scale production environments using AWS and Terraform, driving architectural decisions that improve long-term maintainability and reliability. - System Reliability: Lead efforts to improve platform resilience through failure-based testing, automated recovery strategies, and proactive capacity planning. - Developer Enablement: Own the design and delivery of reusable platform components and self-service tools that streamline the developer experience and reduce cross-team toil. - Observability: Define and evolve observability standards across the platform, including system metrics, distributed tracing, and SLO frameworks. - Project Ownership: Own projects end to end—from initial scoping and effort estimation through detailed planning, execution, and successful rollout. - Mentorship & Standards: Mentor engineers across the team, uphold high infrastructure quality, and actively shape the best practices and standards used by the organization. - Collaboration: Engage in technical design discussions, providing guidance and feedback while adapting strategies based on team input and evolving requirements. Skills and Qualifications - 6+ years of experience in SRE, DevOps, Cloud Engineering, or Software Development roles - Hands-on experience operating production environments in AWS - Proficiency in Go or Python, with experience building production-grade automation, tooling or libraries - Strong experience with Terraform - Experience with container orchestration platforms like ECS or Kubernetes - Familiarity with CI/CD tools such as GitHub Actions - Experience designing and implementing re-usable platform components based on team requirements - Solid understanding of observability practices including system metrics, distributed tracing, and SLOs - Exposure to failure-based testing approaches and automated recovery strategies - Strong leadership and communication skills, both written and verbal - Experience evangelizing reliability best practices Bonus Points - Experience with microservices architectures - Exposure to Kafka or other event streaming systems - Experience building internal developer platforms or self-service infrastructure - Familiarity with systems security, compliance requirements, or hardening practices Compensation As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets. In Alberta, British Columbia & Ontario the base salary for this position ranges from $165,000/year up to $215,000year. For all other locations, the base salary for this position ranges from $135,900/year up to $185,900/year. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your Recruiter can share more on the specific target salary range for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed. Vacancy Status: This posting is for an existing vacancy. Use of AI: We utilize AI-assisted tools to help us organize and review the high volume of applications we receive. However, our human recruiting team makes all final hiring decisions and interview selections, valuing personal connection over algorithms. Application Updates: Consistent with our commitment to transparency, if you are interviewed for this role, we will provide a status update on your application within 45 days of your final interview. Perks - 100% medical, dental, and vision coverage - Flexible PTO - Annual home office stipend and WeWork access - Mental & physical health wellness programs like Headspace, Lumino, and more! - Competitive compensation and opportunity for advancement Why Coalition? Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We’re always looking for collaborative, inquisitive individuals to join #OurCoalition. Visit our Newsroom > Privacy Notice Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled. Our Privacy Policy > Safe Hiring Notice All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC). Anti-Discrimination Notice Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace. Accommodations Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction. To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.