Aspen Dental logo
Aspen Dental

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care.

Lighthouse Case Coordinator

Location

United States

Posted

65 days ago

Salary

$20 - $22 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Lighthouse Case Coordinator

Aspen Dental

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.​ ​ As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Lighthouse Case Coordinator. Candidates must be open to working 11am-8pm EST and this position will be based remotely. Lighthouse is a fully functional 3D Print digital prosthetic lab supporting Aspen Dental Branded practices for removable prosthetics inclusive of surgical guides, night guards, and digital dentures. Responsibilities - Maintain Lighthouse Queue and the Lighthouse Tracker spreadsheet: - Research cases in Lighthouse Print queue that are missing CAM files, 3ShapeCommunicate and or LabRx supporting data. - Prepare LabRx scripts for cases in Lighthouse Queue to be printed at Lighthouse Print: - Print LabRx scripts and sort based on print material batching. - Maintain the Lighthouse Billing Tracker. - Enter all cases from Lighthouse Portal into Lighthouse Case Tracker spread sheet which includes: - Ensuring design files are current and adequately stored for printing. - Suppling an all-encompassing reference list. - Ensuring accuracy for Finance to use for monthly billing. - Maintain Lighthouse queue support which includes: - Case tracking inquiries. - Responding to any office inquiries of case location, approximate delivery dates, and any additional questions. - Contacting designer or Lighthouse team to determine delivery estimation. - Manage Lighthouse Portal which includes: - Cross checking cases in the Lighthouse Portal (3Shape) for matching lab script in the to Designer Queue (LabRx). - Manage To Designer Queue which includes: - Cross checking cases in the To Designer Queue for matching cases in the Lighthouse Portal. - Instruct office team members on 3Shape Communication and LabRx protocols as needed. - Customer service support via phone, live chat agent, and ticketing system. Minimum Education and Experience - High School Diploma or equivalent required. - Experience working in a fast paced, customer driven environment. - Desire to exceed customer service expectations. - Data entry experience. - Proficient with Microsoft Excel. - Organized and detail-oriented. - Base pay range: $20.00 - 22.00 per hour (Actual pay may vary based on experience, performance, and qualifications.) - A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match. - If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees

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United States
CVS Health logo

Case Manager Registered Nurse (Remote, Texas)

CVS Health

Bringing our heart to every moment of your health.

Manager65 days ago
Full TimeRemoteTeam 10,001+Since 1963H1B No Sponsor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - Acts as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel as appropriate. - Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care. - Interacts with members/clients telephonically or in person. 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United States
$60.5K - $129K / year
Job Closed
Shoppers Drug Mart logo

Field Case Manager (Atlantic)

Shoppers Drug Mart

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity.

Manager65 days ago
Full TimeRemoteTeam 1,001-5,000

Location: 400 av Sainte-Croix, Saint-Laurent, Quebec, H4N 3L4 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Job Description Nurse Field Case Manager (FCM) – Nova Scotia Location: Zone Why work at Specialty Health Network? Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! 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Takeda logo

Rare Disease Business Manager - New Haven, CT

Takeda

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Manager65 days ago
Full TimeRemoteTeam 10,001

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Job Title: Rare Disease Business Manager, Sleep Disorders About the Role: The Rare Disease Business Manager (RDBM) is responsible for driving sales and territory growth through effective execution of sales strategies and tactics in a rare neurological sleep disorder, called narcolepsy type 1. This role involves collaboration with their Regional Business Leader and other cross-functional, customer-facing teams to ensure healthcare providers (HCPs) are well educated and that appropriate patients have access to a new therapeutic option, once approved by federal agencies. Reporting into a Regional Business Leader, the RDBM will support a new product introduction in a new therapeutic area for Takeda. Strong execution, insights gathering, and building our Company’s reputation will be critical to our success. The role will establish and build impactful relationships with targeted HCPs and accounts within their geographic territory. Following regulatory approval, the Rare Disease Business Manager will play a key role in generating demand for a new therapeutic option by focusing on educating and informing healthcare professionals by providing clinical information and in-depth knowledge of the product, the orexin system, and narcolepsy type 1. How you will contribute: • Results Focused: Demonstrates a strong sense of urgency to drive results and achieve strong performance by delivering a high level of sales effort will be necessary for a successful rare disease product introduction. • Clinical Expertise: Possesses and delivers exceptional disease state, product knowledge, and selling skills in working with HCPs to support product education and drive demand . • Sales Strategy and Execution: Following approval, drive sales by implementing sales and marketing plans, leveraging strong selling skills utilizing approved, on-label materials to achieve monthly, quarterly, and annual sales goals. Execute brand strategies and manage all business related activities within the assigned geographic territory, focusing on achieving sales goals and advancing the diagnosis and treatment of NT1. • Specialty Customer Engagement: Builds strong relationships with, and educates healthcare professionals (HCPs), including sleep specialists, neurologists, pulmonologists, sleep centers and associated clinic staff, on disease state and approved Takeda orexin therapies. • Strategic Analysis and Territory Planning: Strategically analyze local, regional, and national business trends and apply data to assess business opportunities and strategic priorities. Leverage market insights to appropriately tailor regional and local business strategies to market trends and customer needs. • Communication Skills: Strong communication skills will be critical in discussions with specialty HCPs and accounts for a rare disease therapy. Utilize CRM system to document account profiles, develop pre-call plans and record post-call activities. • Financial Responsibility: Manage a territory budget in a manner that is consistent with all Takeda compliance policies. • Cross-Functional Collaboration: Partner with internal teams such as Patient Access, Market Access, Marketing to align on strategies and tactics that support customer and business outcomes. Collaborate with Sales and Marketing leadership to provide feedback that further supports sales tactics and performance. Foster a collaborative culture of accountability and engagement with cross-functional team members to enhance performance and impact. • Compliance and Ethical Standards: Exemplify Takeda’s patient-first values and commitment to upholding high standards of customer satisfaction. Adhere strictly to all Takeda compliance policies, guidelines, training and relevant laws and regulations. Demonstrate leadership and integrity by seeking clarification when uncertain on compliance matters. Expected skills (minimum education, knowledge or experience required to be successful in role) Required: • Bachelor’s degree – BS/BA. • 3+ years of successful selling experience in pharmaceutical, biotech or medical device and/or relevant clinical or industry experience.; OR 2+years of successful selling experience at Takeda. • Excellent verbal and written communication skills. • Proven ability to navigate complex selling environment and influence across various decision makers in key accounts. • Strong business acumen and strategic planning skills to identify and execute on selling opportunities. • Demonstrated territory planning, strategic account management and prioritization skills. Ability to interpret analytical data to create effective sales strategies. • Strong collaborative skills and ability to work within a matrix of cross functional partners on behalf of the customers served. • Understanding of payer access and reimbursement at territory, regional, and state levels. • Adaptability to changing market conditions and customer needs. • Demonstrated learning agility with ability to successfully develop and compliantly apply clinical expertise and selling skills. • Must reside within the territory or within close proximity to assigned geography. Preferred: • 5+ years of pharmaceutical sales experience, preferably in rare disease or sleep disorders • Sales experience with pharmaceutical or biologic products requiring coordination with patient access and market access teams. • Relevant clinical or industry experience. • Consultative / needs-based selling skills. • Experience working in a highly regulated marketplace. • Adept at leveraging emerging technologies, digital tools, and openness to AI-enabled processes. LICENSES/CERTIFICATIONS: Valid Driver's License TRAVEL REQUIREMENTS: • Ability to drive and/or fly to accounts and occasional business meetings • Some overnight travel of up to 25-50% may be required depending on geographic assignment TRAINING REQUIREMENTS: - This position and continued employment is contingent upon the employee successfully passing mandatory product training which includes written and oral examinations. - External Takeda Hires Only: During that training period, the employee will be classified as a non-exempt employee and will be eligible for overtime during the training period only in accordance with applicable federal and/or state law but the employee will not be eligible for any Takeda related sales incentive programs and/or other production based bonuses. The training period will consist of live instruction, independent study, role play, and other training related activities which should take no more than 8 hours per day and 40 hours total in a workweek. - After successful passage of the mandatory product training examinations, the employee will be transitioned to exempt status and will no longer be eligible for overtime. They will then be paid on a bi-weekly basis and eligible to participate in various Takeda related sales incentive programs and/or contests. Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Connecticut - Virtual U.S. Hourly Wage Range: $66.11 - $90.91 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations Connecticut - Virtual Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

United States
$66 - $91 / hour
Job Closed