• Build strong relationships and facilitate an unparalleled advocacy experience for patients. • Collaborate with healthcare advocates to help patients achieve health goals. • Contribute to the development of a new patient care program to optimally serve a vulnerable population.

• In conjunction with Global Head of Certification and compliance and QA & RA Manager, liaise with regulatory authorities and other certification bodies on all technical/regulatory questions to ensure the integrity and compliance of all in vitro diagnostics certification processes and decisions. • Provide technical lead and expertise to the global Medical Devices network, including the sales and commercial teams, relating to in vitro diagnostic medical device certification, as well as the respective medical device scheme managers (ISO13485, MDSAP, UKCA). • Lead the team of IVDR product assessors and IVDR IHC. • Support the Training and Competency Manager and CV reviewer in conformity assessment and CV review. • Develop, update and maintain appropriate training packages for IVDR Product Assessors within the in vitro diagnostic medical device conformity assessment process in collaboration with Training and competences manager. • Manage the in vitro diagnostic medical device training process for both existing and new IVDR Product Assessors and IVDR IHC within the in vitro diagnostic medical device conformity assessment process. • Provide technical advice to support all stages of the in vitro diagnostic medical device conformity assessment process in collaboration with IVDR FR & CDM Team Leader. • Develop, maintain and implement QMS documentation related to in vitro diagnostic medical devices conformity assessment process of SGS NB 1639 with QA & RA Manager, aligned with best practices (e.g. MDCG guidance documents) and applicable regulatory and accreditation requirements. • Establish competence criteria for Technical Experts. • Approval of mirror reviews for IVDR Product Assessors related to IVDR qualification and requalification requirements. • Manage the development and implementation, including approval process for and IVDR Product Assessors and IVDR IHC (new personnel & for ongoing monitoring and re-approval of personnel). • Contribute to the day-to-day management and business development of the in vitro diagnostic medical devices activities to achieve defined operational and financial targets and maintain both technical and regulatory compliance.

• Help families of children with a developmental delay navigate all aspects of the Early Intervention (EI) system • Coordinate all services available to children across agencies • Provide information on available services, resources, and options • Provide case management to families by planning, coordinating, participating, and monitoring the Individualized Family Service Plan (IFSP) • Communicate and assess families' concerns, priorities, resources, strengths, and needs • Ensure services are provided as per the Individual Family Service Plan (IFSP) • Assist families to access community resources and services • Complete notes after each contact made • Submit paperwork on a timely basis • Communicate with child’s EI team including providers, outside agencies, municipality, and ACP-EI staff

• Conduct comprehensive autism assessments for adults via telehealth • Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans • Write clear, thorough clinical reports that document findings and recommendations • Participate in case consultations and clinical collaborative opportunities • Focus on direct client care while we handle administrative tasks and insurance billing