Bayswater

• Process student and agent applications accurately and within agreed timelines. • Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation. • Monitor payment deadlines and follow up with agents to ensure timely settlement of invoices. • Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required. • Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate. • Maintain clean and up-to-date data in the student management system. • Monitor shared inboxes and manage queries professionally and efficiently. • Work closely with Sales and Partner Support to resolve booking or payment issues. • Provide booking and payment updates to support regional forecasting and planning.

• Process student and agent applications accurately and within agreed timelines. • Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation. • Monitor payment deadlines and follow up with agents to ensure timely settlement of invoices. • Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required. • Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate. • Maintain clean and up-to-date data in the student management system. • Monitor shared inboxes and manage queries professionally and efficiently. • Work closely with Sales and Partner Support to resolve booking or payment issues. • Provide booking and payment updates to support regional forecasting and planning.