This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a skilled web developer who will be responsible for developing and/or designing web applications for our company. You will be working alongside a team of other developers in creating, maintaining, and updating our applications. Success in this role will depend on your proficiency in JavaScript (Node.js), HTML, CSS, and your knowledge and experience in programming applications along with your ability to work well in a team environment. Location: Remote or Hybrid Job Type: Full-time Key Responsibilities - Frontend & Backend Development - Build and maintain scalable UI using modern JavaScript frameworks (e.g., React). - Develop and maintain RESTful APIs, middleware, and database models. - Assist in designing and implementing front-end and back-end functional integration with 3rd party platforms such as credit bureaus, loan serving platforms, payment processing, reporting, and communications. - Database Management - Design, optimize, and manage relational and/or NoSQL databases. - Implement secure queries and data access patterns. - Write effective and secure APIs for front-end integration and 3rd party needs. - Develop and manage well-functioning applications and databases. - Work with team members to define, create and implement required functionality. - Troubleshoot and debug issues to provide effective resolutions. - Write technical documentation when needed. - Testing & Quality Assurance - Write and maintain unit, integration, and end-to-end tests. - Participate in code reviews and ensure high code quality. - CI/CD Participation - Integrate features into CI/CD pipelines. - Collaborate on automated testing, linting, and deployment workflows. - Incident Response Support - Support investigation and remediation of application-related incidents. - Participate in postmortem documentation and corrective actions. Qualifications - At least 3 years of experience writing JavaScript (Node.js), HTML, and CSS. - At least 2 years of experience with React. - The ability to build features and applications with a mobile responsive design. - Experience implementing testing platforms and unit tests. - Proficient using source control (Git preferred), code review processes, and SDLC (Software Development Lifecycle) principles. - Frontend: Proficiency in JavaScript/TypeScript and frameworks like React. - Backend: Strong experience with Node.js; understanding of API architecture (REST). - Databases: Proficiency with MongoDB. - Security: Familiar with encryption standards, access controls, and authentication mechanisms (OAuth, OIDC, SAML). - Strong collaboration and communication skills, especially when working with cross-functional teams (e.g., Security, DevOps, QA). - Ability to document system designs, workflows, and access policies clearly and concisely for audit and review. - Experience participating in or supporting audit processes, including evidence collection and control walkthroughs, is a plus. - Familiarity with SOC 2 Trust Services Criteria and secure SDLC (Software Development Lifecycle) principles. - Ability to implement and document technical controls such as access management, logging, encryption, and configuration management in support of compliance efforts. - Understanding of data classification, retention, and secure handling practices for PII and confidential data. Benefits - Medical, dental, and vision premiums covered at 80% for employees and dependents. - AD&D policy provided at no cost to employees.

• Design and implement high‑scale, low‑latency features in distributed coordination cloud-native services. • Own complex projects end to end: refine ambiguous requirements into clear milestones, drive execution across components and services, and deliver production‑ready changes with appropriate test coverage and observability. • Lead reliability and operational improvements for core services, including health checks, incident reduction, resilience testing, rollout and migration strategies, dashboards and alerts. • Raise the technical bar through thoughtful design documents, code reviews and technical mentorship of other engineers. • Collaborate cross‑functionally with product, platform, security, and other engineering teams to define requirements, evaluate trade‑offs and deliver designs that balance reliability, cost, and customer impact. • Contribute to operational excellence by improving runbooks, debugging workflows, tooling, and automation around service health, incidents and rollouts.

• Design, implement, and iterate on LangGraph workflows that support structured requirement capture, clarification loops, stateful routing, and tool orchestration. • Build reusable workflow components (nodes, validators, schema-enforced outputs, guardrails) and standard patterns for retries, fallbacks, and human-in-the-loop review where appropriate. • Implement robust tool execution patterns (timeouts, error taxonomy, idempotency where needed) and ensure safe, deterministic structured outputs for downstream automation. • Partner with Business Analysts and org leaders during discovery and refinement to clarify goals, constraints, and success metrics; translate requirements into sprint-ready tickets and acceptance criteria. • Build and maintain agent-callable services/APIs for Snowflake retrieval, operational actions (e.g., Slack/workflows), and data enrichment/packaging. • Establish evaluation and observability for agent workflows (golden cases, regression suites, tool mocks; latency/cost/error monitoring) and contribute to pragmatic SLOs. • Contribute to our in-house transcription application through agent adjustments and infrastructure improvements, including transcript ingestion, normalization (timestamps/speaker turns/metadata), storage, and retrieval surfaces for downstream tooling. • Improve reliability of transcription pipelines through queue/worker architectures, retries/backoff, idempotency, and replay tooling. • Implement and iterate on rubric-based call scoring (versioned rubrics, explainable outputs, calibration support) and publish scoring artifacts that are usable for coaching and operational workflows. • Implement streaming considerations where applicable (session handling, backpressure/reconnect patterns) and ensure clean handoffs between capture, transcription, and scoring stages. • Deliver scoped components and workflows with guidance on architecture and design decisions from senior engineers or tech leads.

• Own the design and implementation of backend systems and APIs using JavaScript/TypeScript • Build and ship full-stack features using Next.js, with an emphasis on performance and reliability • Design, evolve, and optimize PostgreSQL schemas and queries at scale • Make architectural decisions with long-term scalability in mind • Deploy and operate services on AWS (EC2, RDS, S3, Lambda, etc.) • Monitor, debug, and resolve production issues • Collaborate closely with product and design to turn ideas into shipped features • Review code, set standards, and mentor other engineers • Improve development workflows, tooling, and system observability