• Build and maintain marketing workflows using tools like n8n and Zapier to streamline lead flow and operations. • Technically set up and launch marketing funnels and websites within GoHighLevel (GHL) or similar builders. • Use AI to gather data from various sources to generate reports, extract specific insights, and automate recurring administrative tasks. • Handle the technical back-end setup of advertising campaigns (tracking pixels, lead forms, and integration logic). • Use tools like Cursor to perform basic code-related tasks or workarounds when standard integrations fall short. • Execute repetitive operational tasks, administrative updates, and daily support as required by the marketing team.

Role Description We are looking for a responsible Executive Assistant to perform clerical tasks in a well-organised and timely way. You will need to act proactively and without guidance while understanding the needs and characteristics of people with whom you work with. - Be the point of contact between the executives and company employees/clients and manage information flow. - Manage executives’ diaries and arrange their daily schedule (set up meetings, travel, speaking engagements). - Oversee the performance of other clerical and administrative staff. - Act as an office manager by keeping up with office supply inventory. - Format information for internal and external communication – memos, emails, presentations, reports. - Screen and direct phone calls and distribute correspondence. - Devise and maintain office filing system. Qualifications - Proven working experience as an executive assistant or senior executive assistant. - Excellent MS Office knowledge and English proficiency. - Outstanding organizational and time management skills. - Aware of the latest office gadgets and applications. - Acquainted with office management systems and procedures. - Excellent verbal and written communication skills. - Discretion and confidentiality. - High School degree. - PA diploma or certificate would be considered a plus. Company Description Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services. - The app takes care of all invoicing between client and provider with a detailed invoice. - We track providers' locations for the client's en route to any job. - Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. - Our mission is to help all providers strive to achieve their financial and independent goals. - The App offers opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. - Build your future with a secure & safe platform. - Our client's and providers' health & well-being are our highest priorities. - All providers must go through a third party background check only after you are confirmed for a job. - Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual.

PURPOSE AND SCOPE: The Patient Intake Coordinator requires excellent sales and customer service skills. This position is responsible for placing new and existing patients with Fresenius Kidney Care (FKC). Work in a fast-paced environment managing an average case load of 75 – 100 patients. Coordinating with a variety of referral sources (hospital discharge planners, FKC clinics, non-Fresenius clinics), the Patient Intake Coordinator is responsible for securing a schedule and ensuring that all patients receive financial and medical clearances in order to receive lifesaving dialysis from FKC. Must be able to multi-task and manage cases in Salesforce CRM while receiving and making multiple phone calls to place patients. This is a “customer facing” role that is detail oriented. All patient referrals must be done timely and in compliance with company standard operating procedures along with all local, state and federal regulatory requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Responsible for placing patients through excellent sales and customer service skills. Perform case management while serving as the primary liaison with referral sources, clinics and discharge planners. Obtains chair times, financial clearance and medical clearance in a timely manner to ensure an expedited admissions process. - Serves as the primary contact for the initial administration of patient referral calls and communications regarding patient admission to the clinics (chronic and/or acute) and home programs. Must have excellent phone skills and be able to multi-task. - Coordinates the admissions process from the initial request for admission to patient placement in preferred clinic. - Ensures all intake data for admissions requests are collected, completed and communicated according to the established standard operating procedures and in compliance with all regulatory requirements. May require navigation with various levels of clinic and management staff. - Must be resilient and able to overcome objections and pushback. - Obtains the necessary information to place a patient. This includes demographic, financial and clinical information through contact and/or interview with the referral provider, patient or patient representative to complete the admissions process. - During transient or busy periods will assist other teams in the processing of referrals/calls. Must be able to work overtime when required. - Interviews patient, patient’s representative, or referral source to obtain the necessary personal and financial data to determine eligibility for admission. - Utilizes appropriate call tracking and admissions program systems applications to ensure accurate documentation of calls. Familiarity with Salesforce, EMR systems a plus. - Maintains and updates Salesforce with current data, pertinent information, and status of the admissions referral as appropriate, recording details of the inquiry/referral, complaints and issues. Must have good communication and documentation skills. - Completes the preliminary paperwork and standard admissions forms to ensure efficient processing of admissions. - Coordinates cross functionally with multiple departments and resources within FKC to successfully place patients across FKC’s operational footprint. - Promotes the efficiency of admissions process by answering phones and assisting callers in a professional and timely manner. Must be able to handle escalations and collaborate with supervisor/manager as necessary. - Works closely with applicable insurance verification teams to ensure patient is financially cleared to be placed in an FKC facility. - Communicates with individual clinics as needed based on current admissions process and provides prompt scheduling of patients and forwards necessary documents and records to the appropriate receiving facilities in a timely manner. - Collaborates with facility staff and various levels of management to effectively resolve issues impacting a patient’s admissions process. - Immediately communicates to supervisor/manager any admissions denials from clinics or billing groups for further action and communication with management team. - Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISION: None EDUCATION: High School Diploma required; Associate’s Degree desirable; and Bachelor’s Degree strongly preferred EXPERIENCE AND REQUIRED SKILLS: - 2 – 4 years’ related experience. - Excellent Sales & Customer Service, Communication, Organizational and Interpersonal skills required. - Detail oriented with the ability to enter information accurately into a database system. - Working knowledge of standard office applications – email, word processing, spreadsheets, and presentations. - Completion of and compliance with the Marketing and Business Development Functional Compliance Program. - Ability to adapt to change and support new policies and procedures in a positive manner. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below! Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment. - Be Customer Obsessed: Prioritize our customer’s success and drive value for them - Innovate with Agility: Adapt, experiment and take risks - Deliver Results: Operate with urgency, focus and accountability - Collaborate Openly: Inclusivity of people, ideas and information - Operate with Integrity: Do the right thing through transparency and fairness - Celebrates the Wins: Illuminate accomplishments and recognize one another Benefits Quick Overview: - Pay Range: $124,000 - $165,000 (based on experience, targeting $150,000) - Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives. - Equity Appreciation Program: Syncro offers an equity program that everyone participates in - Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it. - 401k Plan: A hassle free plan with a 2.5% company match of your annual salary. - Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US. - Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family - And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work. The Opportunity: The Senior Executive Assistant is responsible for the day-to-day administrative operational activities of the Chief Executive Officer with additional responsibilities managing events and projects for various executive team members. Reporting to the Chief Executive Officer, the Sr. Executive Assistant is an expert multi-tasker who is adept at handling complex tasks in a fast-paced virtual environment. You will be working 100% remotely. What You’ll Be Doing: - Coordination of executive and company travel needs to include flight and lodging arrangements, vendor coordination, expense and budget tracking, agenda and meeting content support, and various other “off-site” needs. - Responsible for spend management for CEO to include expense tracking, vendor spend tracking and cost optimization for larger, coordinated expenses. - Coordination of customer correspondence and communication in partnership with our Executive Team members (examples of this are fielding/routing customer emails and phone calls, diligent and timely customer follow up, and interaction with our Customer/Partner Advisory Council). - Responsible for operational and administrative support for the CEO, on the day-to-day operations of the business (examples include calendar management, meeting minutes and follow up, outside vendor correspondence, reporting, board of director correspondence, and more). - Manage and report on Key Performance Indicators for the business - Gather and format data for weekly, monthly, and/or quarterly scorecards - Report departmental data as needed to our investors - Observe, review and analyze processes to identify inefficiencies and areas where improvements can be made, and make appropriate recommendations - Special projects as needed or assigned; travel occasional/minimal Must have skills: - 10+ years of experience supporting the CEO, President and other C-level executives - Experience working in a software or high-tech company - Experience managing complex travel, organizing company meetings and events, and managing budgets - Must have experience working in a remote environment - Must have the ability to anticipate needs, staying 3 steps ahead at all times, while taking initiative in a fast paced environment - Above average administrative technical skills with a deep understanding of business tools to include, but is not limited to, the following: - G-Suite - Slack - Calendar integration - MS Office - AI Tools (Claude, Gemini, ChatGPT) - Excellent time management, prioritization, and organizational skills - Experience managing logistics, tracking projects and collaborating with multiple teams and leaders - Must have flexibility to respond after normal business hours - Must be located in eastern time zone - Direct and decisive communication style, both oral and written - Proven ability to operate with discretion and handle confidential information - Ability to successfully navigate ambiguity in a fully remote environment Interview Process: At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect: - Preliminary Zoom Screen w/ HR, 30m - Interview with Chief People Officer, 1 hour - Interview with CEO, 45m - eTeam Interview, 45m (x2) We value the opportunity to meet our potential team members face-to-face; therefore, a live, in-person interview is a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so. To ensure the integrity of our team, all successful candidates will also undergo a thorough background and identity screening during the onboarding process. AI Usage Policy for Interviews: We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you. Company Details: If you’re curious about learning more about Syncro, read on and visit the links below. Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together! To see more about our product, and what it’s like to work here at Syncro, check us out online: - Website: www.syncromsp.com - Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm - LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/ - Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/ Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.