PURPOSE AND SCOPE: The Patient Intake Coordinator requires excellent sales and customer service skills. This position is responsible for placing new and existing patients with Fresenius Kidney Care (FKC). Work in a fast-paced environment managing an average case load of 75 – 100 patients. Coordinating with a variety of referral sources (hospital discharge planners, FKC clinics, non-Fresenius clinics), the Patient Intake Coordinator is responsible for securing a schedule and ensuring that all patients receive financial and medical clearances in order to receive lifesaving dialysis from FKC. Must be able to multi-task and manage cases in Salesforce CRM while receiving and making multiple phone calls to place patients. This is a “customer facing” role that is detail oriented. All patient referrals must be done timely and in compliance with company standard operating procedures along with all local, state and federal regulatory requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Responsible for placing patients through excellent sales and customer service skills. Perform case management while serving as the primary liaison with referral sources, clinics and discharge planners. Obtains chair times, financial clearance and medical clearance in a timely manner to ensure an expedited admissions process. - Serves as the primary contact for the initial administration of patient referral calls and communications regarding patient admission to the clinics (chronic and/or acute) and home programs. Must have excellent phone skills and be able to multi-task. - Coordinates the admissions process from the initial request for admission to patient placement in preferred clinic. - Ensures all intake data for admissions requests are collected, completed and communicated according to the established standard operating procedures and in compliance with all regulatory requirements. May require navigation with various levels of clinic and management staff. - Must be resilient and able to overcome objections and pushback. - Obtains the necessary information to place a patient. This includes demographic, financial and clinical information through contact and/or interview with the referral provider, patient or patient representative to complete the admissions process. - During transient or busy periods will assist other teams in the processing of referrals/calls. Must be able to work overtime when required. - Interviews patient, patient’s representative, or referral source to obtain the necessary personal and financial data to determine eligibility for admission. - Utilizes appropriate call tracking and admissions program systems applications to ensure accurate documentation of calls. Familiarity with Salesforce, EMR systems a plus. - Maintains and updates Salesforce with current data, pertinent information, and status of the admissions referral as appropriate, recording details of the inquiry/referral, complaints and issues. Must have good communication and documentation skills. - Completes the preliminary paperwork and standard admissions forms to ensure efficient processing of admissions. - Coordinates cross functionally with multiple departments and resources within FKC to successfully place patients across FKC’s operational footprint. - Promotes the efficiency of admissions process by answering phones and assisting callers in a professional and timely manner. Must be able to handle escalations and collaborate with supervisor/manager as necessary. - Works closely with applicable insurance verification teams to ensure patient is financially cleared to be placed in an FKC facility. - Communicates with individual clinics as needed based on current admissions process and provides prompt scheduling of patients and forwards necessary documents and records to the appropriate receiving facilities in a timely manner. - Collaborates with facility staff and various levels of management to effectively resolve issues impacting a patient’s admissions process. - Immediately communicates to supervisor/manager any admissions denials from clinics or billing groups for further action and communication with management team. - Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISION: None EDUCATION: High School Diploma required; Associate’s Degree desirable; and Bachelor’s Degree strongly preferred EXPERIENCE AND REQUIRED SKILLS: - 2 – 4 years’ related experience. - Excellent Sales & Customer Service, Communication, Organizational and Interpersonal skills required. - Detail oriented with the ability to enter information accurately into a database system. - Working knowledge of standard office applications – email, word processing, spreadsheets, and presentations. - Completion of and compliance with the Marketing and Business Development Functional Compliance Program. - Ability to adapt to change and support new policies and procedures in a positive manner. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below! Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment. - Be Customer Obsessed: Prioritize our customer’s success and drive value for them - Innovate with Agility: Adapt, experiment and take risks - Deliver Results: Operate with urgency, focus and accountability - Collaborate Openly: Inclusivity of people, ideas and information - Operate with Integrity: Do the right thing through transparency and fairness - Celebrates the Wins: Illuminate accomplishments and recognize one another Benefits Quick Overview: - Pay Range: $124,000 - $165,000 (based on experience, targeting $150,000) - Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives. - Equity Appreciation Program: Syncro offers an equity program that everyone participates in - Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it. - 401k Plan: A hassle free plan with a 2.5% company match of your annual salary. - Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US. - Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family - And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work. The Opportunity: The Senior Executive Assistant is responsible for the day-to-day administrative operational activities of the Chief Executive Officer with additional responsibilities managing events and projects for various executive team members. Reporting to the Chief Executive Officer, the Sr. Executive Assistant is an expert multi-tasker who is adept at handling complex tasks in a fast-paced virtual environment. You will be working 100% remotely. What You’ll Be Doing: - Coordination of executive and company travel needs to include flight and lodging arrangements, vendor coordination, expense and budget tracking, agenda and meeting content support, and various other “off-site” needs. - Responsible for spend management for CEO to include expense tracking, vendor spend tracking and cost optimization for larger, coordinated expenses. - Coordination of customer correspondence and communication in partnership with our Executive Team members (examples of this are fielding/routing customer emails and phone calls, diligent and timely customer follow up, and interaction with our Customer/Partner Advisory Council). - Responsible for operational and administrative support for the CEO, on the day-to-day operations of the business (examples include calendar management, meeting minutes and follow up, outside vendor correspondence, reporting, board of director correspondence, and more). - Manage and report on Key Performance Indicators for the business - Gather and format data for weekly, monthly, and/or quarterly scorecards - Report departmental data as needed to our investors - Observe, review and analyze processes to identify inefficiencies and areas where improvements can be made, and make appropriate recommendations - Special projects as needed or assigned; travel occasional/minimal Must have skills: - 10+ years of experience supporting the CEO, President and other C-level executives - Experience working in a software or high-tech company - Experience managing complex travel, organizing company meetings and events, and managing budgets - Must have experience working in a remote environment - Must have the ability to anticipate needs, staying 3 steps ahead at all times, while taking initiative in a fast paced environment - Above average administrative technical skills with a deep understanding of business tools to include, but is not limited to, the following: - G-Suite - Slack - Calendar integration - MS Office - AI Tools (Claude, Gemini, ChatGPT) - Excellent time management, prioritization, and organizational skills - Experience managing logistics, tracking projects and collaborating with multiple teams and leaders - Must have flexibility to respond after normal business hours - Must be located in eastern time zone - Direct and decisive communication style, both oral and written - Proven ability to operate with discretion and handle confidential information - Ability to successfully navigate ambiguity in a fully remote environment Interview Process: At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect: - Preliminary Zoom Screen w/ HR, 30m - Interview with Chief People Officer, 1 hour - Interview with CEO, 45m - eTeam Interview, 45m (x2) We value the opportunity to meet our potential team members face-to-face; therefore, a live, in-person interview is a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so. To ensure the integrity of our team, all successful candidates will also undergo a thorough background and identity screening during the onboarding process. AI Usage Policy for Interviews: We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you. Company Details: If you’re curious about learning more about Syncro, read on and visit the links below. Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together! To see more about our product, and what it’s like to work here at Syncro, check us out online: - Website: www.syncromsp.com - Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm - LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/ - Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/ Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Officer Assistant supports the Johnson Team's Seattle, WA office at CrossCountry Mortgage. The Loan Officer Assistant is responsible for taking incoming leads, managing the lead tracker, and following up to schedule client consultations with the Loan Officer. In preparing the loan pre-approval, the Loan Officer Assistant pulls and analyzes applicant credit information, and reviews income and asset documents. As a member of the sales team, the Loan Officer Assistant requests and obtains referrals from current and potential CCM clients and follows up with prospects consistent with established best practices. This position operates within Pacific Standard Time Zone working hours to support the West Coast region. Job Responsibilities: - Take incoming leads for the branch. - Schedule initial consultations. - Meet branch objectives specific to pre-qualifications and pre-approvals. - Attend branch events to assist Loan Officer in building clientele. - Complete and maintain branch-assigned checklists, prospect follow up, file set-up, and analyses within allotted branch deadlines. - Request and obtain referrals from current clients and realtor partners. - Run automated underwriting (DU or LP). - Issue pre-approvals consistent with DU or LP findings. - Available to work overtime, if needed. Qualifications and Skills: - High School Diploma or equivalent. - NMLS License Preferred but not required. - Minimum 2 years of customer service or inside sales experience – real estate or mortgage industries, a plus. - Experience with Microsoft Office Suite applications. - Experience working with Encompass, DU, and LP, preferred. - Excellent communication skills. - Excellent attention to detail and analytical skills. - Excellent prioritization and time management skills. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: - Hourly Rate: $32.00 - $35.00 - Eligible for per file bonus The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. ​ #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

About Squared Away Squared Away supports founders, executives, and leadership teams operating at a high level of complexity and pace. Our assistants are not task-takers. They are trusted, strategic partners who bring structure, clarity, and follow-through to demanding environments. We exist to give people their most valuable resource back: time. That work requires judgment, discretion, and consistency, every single day. Squared Away maintains a rolling application for our Executive Assistant position. This posting is for Q2 2026 (April - June) What We're Looking For This is not an entry-level role, and it is not a side role. As a Chief Executive Assistant at Squared Away, you will support senior executives who expect proactive thinking, excellent communication, and dependable execution. You will manage competing priorities, anticipate needs before they are voiced, and operate with a level of ownership that mirrors in-house executive support. This is an independent contractor role designed for experienced professionals who want flexibility without sacrificing standards. What Tends to Work Well in This Role Our work is fast-paced, collaborative, and built on trust. Assistants who thrive here typically: - Have established experience supporting senior executives - Enjoy variety and problem-solving over repetitive task work - Are available and responsive during weekday business hours - Take a proactive approach and anticipate needs rather than waiting for direction - Stay effective when priorities change or when not everything is fully defined - Treat confidentiality and discretion as non-negotiable - Structure their day with dedicated work blocks in the morning and afternoon, allowing for consistent availability, focused work time, and timely communication with executives If you see yourself in this list, you’re likely a great match for how we work at Squared Away. What You’ll Be Responsible For Executive Operations & Time Management - Manage and optimize complex executive calendars across time zones - Anticipate conflicts and proactively resolve scheduling issues - Protect executive focus by enforcing priorities and boundaries Executive Communication - Manage executive inboxes with discretion and sound judgment - Draft, respond to, and triage correspondence on behalf of executives - Ensure urgent matters are surfaced promptly and appropriately Travel & Logistics - Coordinate domestic and international travel end-to-end - Prepare detailed itineraries and anticipate changes or disruptions Preparation & Execution - Prepare meeting materials, agendas, presentations, and reports - Track action items, deadlines, and follow-through across initiatives Systems & Process Improvement - Create, document, and refine workflows to improve efficiency - Identify tools and processes that reduce friction and increase clarity Research & Strategic Support - Conduct research on competitors, tools, vendors, and market trends - Provide concise summaries to support executive decision-making Discretion & Trust - Handle sensitive and confidential information with absolute integrity What Success Looks Like in the First 90 Days In the first 90 days, successful Chief Executive Assistants at Squared Away typically: - Actively take on client work and build momentum by supporting assigned clients successfully - Build trust and rapport with their executive(s) through consistent communication and follow-through - Develop a strong understanding of executive priorities, preferences, and working style - Take ownership of calendar and inbox management, proactively anticipating needs and resolving issues before escalation - Establish reliable systems for tracking tasks, deadlines, and follow-ups - Communicate clearly and confidently, even when priorities shift or information is incomplete - Maintain discretion and professionalism while handling sensitive information - Structure their workday to balance availability, focused work time, and responsiveness This is not about perfection. It’s about progress, ownership, and building momentum.