Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. What's Exciting About the Role The Regional Service Manager (RSM) is the service support manager for the East Coast territory. Their primary responsibility is to develop, manage and evaluate the entire Verifone Authorized Service Company (VASC) network within their region. The RSM defines which roles individual service companies can or will play in the service network for a given region based on guidance within policy and from their management. RSMs provide oversight and high-level support to all authorized customers and service organizations. For those service organizations identified by Verifone as strategic service partners, the RSM will provide active, direct, often hands-on, low-level support. RSMs function as service managers, relationship managers, and technical leads. Regional Service Managers are the key contact between the VASC and Verifone. As technical leads, RSMs are tasked with supporting pilot and beta installations along with supporting VASCs through new product launches and chronic issues. Critical thinking and reasoning skills are of the utmost importance. As relationship managers, RSMs are tasked with communicating effectively between multiple stakeholders, whose goal should be to find win-win situations as often as possible. RSMs are expected to build and maintain relationships with all accounts within their service territory in partnership with their sales counterpart. RSMs will also work closely with marketing to promote Verifone partnership with distributors and service providers. Together they set and attain common, customer-driven goals. This is a remote role with a preference for candidates based in the Eastern U.S., as it includes a minimum of 50% travel with hands‑on engagement supporting our East Coast territory. Key Responsibilities - Implements service infrastructure that provides total customer satisfaction, thus promoting a commitment to Verifone. - Communicates Verifone service expectations, while working within the Verifone support structure to achieve positive results. - Supports regional VASC network and Major Oil offices in areas of service, training, parts, dispatch, logistics, availability, repair processing, and reporting. - Manages the business relationship between Verifone, customers and service providers, including identifying sources of trouble, reviews dispatches, out of scope billing, rate changes, part waivers, etc. - Describes the technical aspects and features of Verifone solutions or products to customers and prospective clients through on-site meetings, webinars, tradeshows, etc. - Provides highly visible customer support through supervising the performance of VASCs with on-site installations, servicing, and repair of complex equipment and systems. - Sets up Verifone applications or products in the customer's environment and resolves customer issues identified in the front-line analysis. - Serves as an escalation point for technical field issues, engaging other Verifone departments as necessary. (e.g. Repair, Hardware Engineering, Engineering Support, etc.) - Works closely with sales and marketing to promote Verifone partnership with distributors and service providers. - Participates in onsite visits, tradeshows, and sales and marketing presentations to present technical solutions and respond to inquiries relative to technical aspects of solutions or products. - Serves as the company liaison with customers on administrative and technical matters for assigned projects. Qualifications - 5+ years of experience in service management, technical support, or a related field, preferably within the payment processing or technology sector. - Preferably 5 - 7 years VASC experience with 1 - 2 years of service management experience. - Excellent interpersonal skills for building and maintaining relationships with customers, service providers, and internal stakeholders. - Ideal candidates have experience working on forecourt equipment; past or current forecourt product certifications are preferred - Displays technical proficiency including experience with troubleshooting and resolving technical issues in complex systems. - Strong understanding of payment processing systems, point-of-sale (POS) technologies, and related hardware/software. - Proven track record in managing customer expectations and achieving customer satisfaction. - Strong verbal and written communication skills for clear articulation of technical concepts to non-technical audiences. - Experience presenting to diverse groups, including stakeholders and clients at tradeshows and meetings. - Flexibility to adapt to changing priorities and emerging technologies within the service landscape. - Familiarity with Verifone products and services. - Willingness to travel at least 50% to support role requirements. - Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field or any combination of relevant experience. - RSMs must be able to lift up to 50 pounds with or without accommodation. The role requires manual dexterity for setting up equipment and working at live sites. Our Commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

• Take actions to improve on-time delivery, quality, and customer satisfaction. • Track and monitor the progress of multiple customer orders and partner jobs. • Provide excellent customer and partner service through relationship-building, partnership creation, and timely order updates. • Apply technical knowledge (or leverage subject matter experts) on manufacturing design and production to ensure timely job delivery. • Understand supplier capabilities and execute supplier oversight, including phone assessments, schedule creation, quality reviews, and corrective actions. • Assess the impact of manufactured part rejections and communicate with suppliers and customers to resolve issues. • Manage customer complaints resulting in product replacements. • Report status, risks, and recovery efforts for troubled orders and jobs.

• Take actions to improve on-time delivery, quality, and customer satisfaction. • Track and monitor the progress of multiple customer orders and partner jobs. • Provide excellent customer and partner service through relationship-building, partnership creation, and timely order updates. • Apply technical knowledge (or leverage subject matter experts) on manufacturing design and production to ensure timely job delivery. • Understand supplier capabilities and execute supplier oversight, including phone assessments, schedule creation, quality reviews, and corrective actions. • Assess the impact of manufactured part rejections and communicate with suppliers and customers to resolve issues. • Manage customer complaints resulting in product replacements. • Report status, risks, and recovery efforts for troubled orders and jobs.

Campaign Manager Location: United States (Remote) | Job Type: Full-Time | Team: Ad Operations About Azira Azira is a location intelligence platform built for today’s data-driven teams, transforming mobile location signals into high-confidence, privacy-first insights. Our technology helps marketing, operations, and data leaders make smarter decisions, optimize performance, and drive measurable growth. From retailers and media agencies to destination marketers and real estate teams, we deliver trusted, validated insights rooted in real-world behavior, connecting the dots between where people go and how businesses can better reach, serve, and grow their audiences. Why This Role Matters At Azira, we translate real-world behavior into measurable media and marketing outcomes. Our Campaign Managers help bring that promise to life by supporting the successful execution and optimization of digital advertising and data campaigns. This is a hands-on role ideal for someone early in their programmatic career who is eager to deepen their technical expertise and grow into greater ownership over time. You’ll work closely with senior team members in Sales, Product, Data Science, and Ad Operations to ensure campaigns are launched accurately, monitored effectively, and optimized against performance goals. You’ll gain exposure across platforms, channels, and data workflows while building the skills needed to independently manage complex campaigns. This role reports to the Head of US Ad Operations. What You’ll Do - Support campaign execution: Assist in planning, launching, and managing digital campaigns across display, video, mobile, and programmatic channels. - Monitor and optimize performance: Track pacing and performance metrics daily, flag issues, and make data-informed optimization recommendations with guidance from senior team members. - Analyze and report on results: Compile performance reports, identify trends, and contribute insights that help improve campaign outcomes and inform future strategy. - Collaborate cross-functionally: Partner with Sales, Product, Data Science, and Ad Operations to ensure campaigns are set up correctly, creatives are delivered on time, and reporting is accurate. - Maintain operational best practices: Help ensure proper tagging, audience segmentation, tracking implementation, and campaign QA processes are followed. - Manage timelines and pacing: Support campaign calendars and delivery tracking to ensure campaigns launch and deliver smoothly. - Learn and grow: Stay up to date on platform updates, industry trends, and internal tools, contributing to documentation and process improvements over time. What You’ll Bring - 2+ years of experience in digital advertising, media buying, or programmatic campaign management (agency, adtech, or brand-side experience welcome). - Familiarity with DSPs, ad servers, or measurement platforms, and exposure to channels such as display, video, or mobile (a plus!) - Strong analytical skills with comfort working in spreadsheets and reviewing campaign performance data. - High attention to detail and strong organizational skills, with the ability to manage multiple projects at once. - Excellent written and verbal communication skills. - A collaborative mindset and eagerness to learn in a fast-moving, data-driven environment. - Bachelor’s degree in Marketing, Business, Advertising, or a related field preferred or equivalent practical experience. Why You’ll Love It Here - Competitive base salary (annual): $55,000 - $65,000 USD (depending on experience) - Bonus eligible; standard Azira benefits included - Full medical, dental, vision, and PTO benefits - Flexible remote work environment (U.S.-based) - Collaborative, high-trust culture with strong ownership and mentorship How to Apply Sound like a fit? Apply here! At Azira, we don’t hire for the box — we hire for the spark. We’re building boldly. Join us.