Verifone

Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. What's Exciting About the Role The Regional Service Manager (RSM) is the service support manager for the East Coast territory. Their primary responsibility is to develop, manage and evaluate the entire Verifone Authorized Service Company (VASC) network within their region. The RSM defines which roles individual service companies can or will play in the service network for a given region based on guidance within policy and from their management. RSMs provide oversight and high-level support to all authorized customers and service organizations. For those service organizations identified by Verifone as strategic service partners, the RSM will provide active, direct, often hands-on, low-level support. RSMs function as service managers, relationship managers, and technical leads. Regional Service Managers are the key contact between the VASC and Verifone. As technical leads, RSMs are tasked with supporting pilot and beta installations along with supporting VASCs through new product launches and chronic issues. Critical thinking and reasoning skills are of the utmost importance. As relationship managers, RSMs are tasked with communicating effectively between multiple stakeholders, whose goal should be to find win-win situations as often as possible. RSMs are expected to build and maintain relationships with all accounts within their service territory in partnership with their sales counterpart. RSMs will also work closely with marketing to promote Verifone partnership with distributors and service providers. Together they set and attain common, customer-driven goals. This is a remote role with a preference for candidates based in the Eastern U.S., as it includes a minimum of 50% travel with hands‑on engagement supporting our East Coast territory. Key Responsibilities - Implements service infrastructure that provides total customer satisfaction, thus promoting a commitment to Verifone. - Communicates Verifone service expectations, while working within the Verifone support structure to achieve positive results. - Supports regional VASC network and Major Oil offices in areas of service, training, parts, dispatch, logistics, availability, repair processing, and reporting. - Manages the business relationship between Verifone, customers and service providers, including identifying sources of trouble, reviews dispatches, out of scope billing, rate changes, part waivers, etc. - Describes the technical aspects and features of Verifone solutions or products to customers and prospective clients through on-site meetings, webinars, tradeshows, etc. - Provides highly visible customer support through supervising the performance of VASCs with on-site installations, servicing, and repair of complex equipment and systems. - Sets up Verifone applications or products in the customer's environment and resolves customer issues identified in the front-line analysis. - Serves as an escalation point for technical field issues, engaging other Verifone departments as necessary. (e.g. Repair, Hardware Engineering, Engineering Support, etc.) - Works closely with sales and marketing to promote Verifone partnership with distributors and service providers. - Participates in onsite visits, tradeshows, and sales and marketing presentations to present technical solutions and respond to inquiries relative to technical aspects of solutions or products. - Serves as the company liaison with customers on administrative and technical matters for assigned projects. Qualifications - 5+ years of experience in service management, technical support, or a related field, preferably within the payment processing or technology sector. - Preferably 5 - 7 years VASC experience with 1 - 2 years of service management experience. - Excellent interpersonal skills for building and maintaining relationships with customers, service providers, and internal stakeholders. - Ideal candidates have experience working on forecourt equipment; past or current forecourt product certifications are preferred - Displays technical proficiency including experience with troubleshooting and resolving technical issues in complex systems. - Strong understanding of payment processing systems, point-of-sale (POS) technologies, and related hardware/software. - Proven track record in managing customer expectations and achieving customer satisfaction. - Strong verbal and written communication skills for clear articulation of technical concepts to non-technical audiences. - Experience presenting to diverse groups, including stakeholders and clients at tradeshows and meetings. - Flexibility to adapt to changing priorities and emerging technologies within the service landscape. - Familiarity with Verifone products and services. - Willingness to travel at least 50% to support role requirements. - Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field or any combination of relevant experience. - RSMs must be able to lift up to 50 pounds with or without accommodation. The role requires manual dexterity for setting up equipment and working at live sites. Our Commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Title: Presentation Design Specialist Location: New York United States Job Description: Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently, we do allow a hybrid work schedule but we regularly revisit our attendance policy. What's Exciting about the Role We are seeking a highly organized and detail-oriented Presentation Design Specialist to collaborate with our sales, marketing, and business development teams on proposal and customer-facing content. This is a full-time contract role, ideal for an experienced professional who is strong in project coordination, enjoys creating polished customer-facing materials, and thrives in a fast-paced environment with frequent deadlines.  You will play a key role in helping to respond to Requests for Proposals, prepare client pitch decks, and develop sales content in partnership with Product Marketing. You will collaborate closely with sales, marketing, product, and subject matter experts to create high-quality and impactful materials that help communicate the Verifone value proposition and win new business. Key Responsibilities - RFP & Sales Content Development - Support the intake for content requirements needed in RFP / RFI submission, Quarterly Business Reviews, customer pitches and sales meetings - Create, update, and refine customer-facing presentation decks in PowerPoint to support sales meetings, pitches, and proposals. - Format, edit, and compile final submissions according to customer requirements. - Maintain a library of reusable proposal content and sales collateral. - Ensure messaging and content quality are aligned with Verifone's brand identity and communication objectives. - Project Coordination - Manage timelines and deliverables for multiple concurrent RFPs and proposals. - Track tasks, monitor progress, and follow up with cross-functional partners to keep projects on schedule. - Support process improvements in RFP workflow and sales enablement materials. - Cross-Functional Collaboration - Collaborate with internal subject matter experts to gather necessary information, ensuring timely and complete responses. - Partner with sales, marketing and product to obtain accurate and up-to-date information. - Assist with organizing and distributing new or updated sales materials. Skills and Experience We Desire - Bachelor’s degree in Business, Marketing, Communications, or a related field - Strong PowerPoint skills and design eye with prior experience creating customer-facing decks. - Excellent writing, editing, and formatting abilities with attention to detail. - Ability to manage multiple projects and deadlines simultaneously. - Strong organizational and communication skills. - Prior experience working with RFPs, proposals, or sales collateral is a plus but not required. - Prior experience in the payments industry is a plus but not required. Our commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why VerifoneFor more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. What's Exciting About the RoleThe Vice President (VP) of Global Manufacturing is a senior executive responsible for overseeing the strategic direction, operational management, and continuous improvement of the company’s worldwide manufacturing operations. This role requires a visionary leader with proven manufacturing experience, ideally with a background in contract manufacturing, who can drive operational excellence, ensure product quality, and optimize global supply chains. To be successful, this position requires a blended schedule that includes standard U.S. Eastern business hours and select evening hours to collaborate with teams in Asia. We offer flexibility in how these hours are structured, and the selected candidate will need to practice flexibility and creativity to find a sustainable rhythm that supports productivity and work-life balance. This is a remote position with travel required. This role is open to candidates globally. Key Responsibilities - Develop and execute a global manufacturing strategy aligned with the company’s business objectives and growth plans. - Lead and manage manufacturing operations across multiple international sites, ensuring consistent standards of efficiency, quality, safety, and cost-effectiveness. - Oversee contract manufacturing relationships, including vendor selection, negotiation, performance monitoring, and risk management. - Implement best-in-class manufacturing practices, lean principles, and continuous improvement initiatives to achieve operational excellence. - Collaborate with cross-functional teams including Supply Chain, Engineering, Quality Assurance, and Product Development to ensure seamless integration of manufacturing processes. - Establish and monitor key performance indicators (KPIs) for global manufacturing operations, driving accountability and continuous improvement. - Ensure compliance with all relevant regulatory, safety, and environmental standards across global manufacturing sites. - Lead, mentor, and develop a high-performing global manufacturing team, fostering a culture of innovation, collaboration, and accountability. - Manage capital investments, budgets, and resource allocation to support manufacturing growth and efficiency. - Identify emerging technologies and trends in manufacturing to maintain competitive advantage and support business expansion. Qualifications - Bachelor’s degree in Engineering, Manufacturing, Operations Management, or related field; advanced degree preferred. - 10+ years of progressive leadership experience in electronics manufacturing, with significant exposure to global operations. - Proven track record in contract manufacturing management, including vendor selection, negotiation, and performance oversight. - Strong knowledge of manufacturing methodologies (e.g., Lean, Six Sigma), quality systems, and supply chain integration. - Experience managing large, culturally diverse teams across multiple international locations. - Excellent strategic thinking, problem-solving, and decision-making skills. - Outstanding communication and interpersonal abilities, with the capacity to influence and collaborate at all organizational levels. - Demonstrated ability to drive change, foster innovation, and deliver results in fast-paced environments. - Willingness to travel internationally as needed. (~25% of work time) - Flexible to work across multiple time zones. Preferred Experience - Experience leading manufacturing transformations, plant startups, or global expansion initiatives. - Extensive experience in contract manufacturing environments. - Background in electronics industries, specifically payment hardware, is highly desirable. Our CommitmentVerifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.