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Bloom

Building better workplaces for everyone.

Community Coordinator

Community ManagerCommunity ManagerFull TimeRemoteJuniorTeam 1-10Since 2018H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

68 days ago

Salary

$50K - $60K / year

Seniority

Junior

1 yr expEnglish

Job Description

Community Coordinator

Bloom

• Be present and engaged across all social platforms (Instagram, TikTok, Facebook, and beyond) and respond timely to comments, DMs, and mentions • Build genuine relationships with the community through thoughtful interactions • Provide customer support via social channels, answering questions related to products and orders • Escalate complex issues to the appropriate internal teams • Engage beyond inbound messages—like, comment, and participate in conversations • Monitor brand mentions and community sentiment, sharing insights with the team • Support maintaining a positive and brand-aligned online environment • Collaborate with the Social Marketing Specialist for seamless execution

Job Requirements

  • 1–2+ years of experience in community management, customer service, or social media
  • Highly online with a strong understanding of social media platforms including Instagram, TikTok, and Facebook
  • Exceptional written communication skills and ability to adapt tone to reflect brand voice
  • Genuinely enjoy connecting with people and creating positive customer experiences
  • Responsive, organized, and able to manage multiple conversations at once
  • Customer-first mindset with empathy, positivity, and attention to detail
  • Proactive engagement and relationship building
  • Collaborative team player who communicates effectively with cross-functional teams
  • Flexible and able to adapt to changing priorities in a fast-paced environment
  • Detail-oriented with strong organizational and time-management skills

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