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Commerce (Nasdaq: CMRC) empowers businesses to innovate, grow, and thrive through an open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we help brands unlock the full potential of their data, connect systems, and deliver seamless, personalized experiences across every channel. Visit commerce.com or follow us for more. #PoweredByCommerce
Business Operations Analyst I
Location
Mexico
Posted
123 days ago
Salary
$297.1K - $445.6K / year
Seniority
Senior
Job Description
Business Operations Analyst I
Commerce
• Conduct business analyses to ensure Company & Financial Operations practices are consistent with the stated business model, mission, and standards. • Collaborate to help build cost-effective processes and policies that will enable efficiency and effectiveness. • Verify that results improve; write updated process documentation, conduct training, and prepare automated reports. • Identify, recommend, implement, and test changes that will allow for scalable growth. • Conduct research and analyze workflow processes to improve business procedures within Finance Operations. • Participate in cross-functional reviews of existing business processes and policies. • Monitor practices to ensure they support improved productivity and revenue generation. • Work with merchants experiencing near-term delinquent Accounts Receivable issues to build payment solutions beneficial to both them and BC.
Job Requirements
- 3+ years professional experience, including 2+ years operations experience, preferably at a SaaS, eCommerce or other subscription-based company.
- Experience in Business Operations.
- A Bachelor’s degree, or equivalent work experience.
- Familiarity with SaaS and Agile workflows and technologies.
- Familiarity with Salesforce, Zuora, Impartner, and Marketo.
- Familiarity with end-to-end process design, rollout, and project management.
- Proven record using operations expertise to improve efficiency and drive productivity.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
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