• Preparing meetings so they’re structured and useful • Capturing key points and making sure action items actually happen • Supporting daily and weekly reporting (including EOD summaries) • Keeping Slack organized and helping prioritize what matters • Maintaining docs, SOPs, and internal structure (Notion, Google Docs) • Tracking projects so deadlines don’t drift • Supporting hiring and admin coordination when needed • Onboarding / Offboarding and tracking probations of new staff • Account transitions • Helping with online and live events • Meeting coordination

Contract: 18 month fixed term contract At Gov Facilities Services Limited (GFSL), we play an important role within the wider Ministry of Justice family. Our work supports the safe and secure operation of the prison estate and contributes directly to rehabilitation and essential public service delivery. Guided by our values of Pride in People, Do the Right Thing, and One Team, we provide critical services to a complex and high‑profile environment. We are now seeking a Chief of Staff to support the CEO and Executive Team by providing strategic leadership, strengthening governance, and ensuring consistent alignment across corporate priorities. This role sits at the centre of the organisation, acting as the central coordination point for the Executive Team and ensuring that the CEO’s priorities are clearly understood and executed across the organisation. The position requires sound judgement, organisational authority, and the ability to operate with discretion and political awareness at all times. What You Will Do - Provide strategic advice, insight and constructive challenge to the CEO and Executive Team to support effective decision‑making and organisational clarity. - Act on behalf of the CEO where appropriate by taking delegated decisions, progressing actions, removing barriers to delivery and ensuring timely escalation of issues that require Executive or Board consideration. - Maintain clear alignment between strategy, operational plans and organisational priorities, ensuring focus, discipline and coherent delivery during periods of change. - Lead the development of high‑quality papers, analysis, briefings and submissions for the Board, the client and, when required, Ministers, ensuring accuracy, clarity and strong evidence. - Support the effective rhythm of the business by coordinating Executive meetings, planning cycles, governance activities and key decision forums. - Build trusted and productive relationships across GFSL, the Ministry of Justice and wider government, using well‑developed influencing skills to navigate complex issues and support policy intent. - Provide calm and visible leadership in a fast‑paced environment where operational demands and strategic priorities often intersect. - Operate with discretion, political awareness and organisational authority when managing sensitive information, advising senior leaders, or representing the CEO’s intent. What We Are Looking For Essential Skills and Experience - Highly developed communication, influencing and negotiation skills with the presence and credibility to work confidently with senior leaders across government, the justice system and the wider public sector. - Strong strategic judgement and the ability to translate policy and organisational aims into clear, outcome‑focused actions that support effective delivery. - Experience operating in senior advisory, private office or government‑facing roles, particularly where political awareness and discretion are critical. - Ability to manage multiple priorities, identify risks early and make clear, well‑reasoned decisions under pressure or in ambiguous circumstances. - Excellent briefing skills, including high‑quality written and oral communication for senior governance, board activity and, where required, Ministerial audiences. - Degree‑level qualification or equivalent professional experience in business, public administration, management or a related field. - Experience working within a DG, Permanent Secretary or Ministerial Private Office, or within an equivalent senior strategic environment. Desirable - Experience within the justice system, wider central government or a large, operationally complex public‑sector environment. - Knowledge of transition programmes or major organisational change activity involving government interfaces. Who You Are You bring integrity, resilience and strong organisational awareness. You can build trust quickly, exercise sound judgement and help leaders maintain focus on strategic priorities while navigating complex operational challenges. You understand the importance of public service and are motivated by improving outcomes for the people and communities we serve. If you are values‑led, committed to high standards, and ready to make a meaningful contribution at the centre of a public‑sector organisation, we would welcome your application. Pride In People. We’re passionate about promoting greater diversity and creating a workplace and culture where all employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone’s needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Applications will only be considered if they include both of the following: - A comprehensive CV outlining your career history, responsibilities and achievements - A Statement of Suitability that clearly explains how you meet the essential criteria for the role and demonstrates your ability to support the CEO and Executive Team Your Statement of Suitability should be concise, evidence based, and in no more than 1,000 words. It should describe your relevant experience and provide examples that reflect the expectations of a Chief of Staff working in a public sector and government linked environment. Future plans. GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team GFSL – An ISO 9001 Certified Company

• Own and lead high-priority initiatives from concept through completion • Ensure alignment, accountability, and follow-through across teams • Identify gaps, solve problems, and remove bottlenecks • Take ownership of key initiatives • Help prioritize initiatives and ensure focus on what matters most • Step in to lead or support projects as needed • Improve processes, communication, and cross-functional coordination • Develop and leverage AI to enhance and streamline processes • Support performance management and coordination with external resources • Partner with bookkeeping/accounting to ensure accuracy and timeliness of payroll and expenses. • Help improve onboarding and internal training processes • Identify training and development needs for internal team and external contractors.

The Opportunity Happy Mammoth is looking for a Growth Manager to own funnel performance, CRO, and the commercial alignment between paid acquisition and on-site experience. You will build, test, and optimize the funnels and landing pages that turn paid traffic into customers — and you will be measured on whether they actually convert. This role sits at the intersection of paid media, conversion optimization, and commercial strategy. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead three critical outcome areas: - Conversion & Commercial Execution - You share ownership of on-site commercial performance across all Happy Mammoth stores (US, EU, AU). Your focus is ensuring strong alignment between what ads promise and what landing pages deliver. You drive Revenue per Visitor by directing the optimization of the connection between paid traffic sources, landing pages, offers, and checkout flows. When conversion drops, you diagnose the root cause - creative mismatch, offer fatigue, page friction, and direct your team to fix it. - Funnel & Page Development System - You own the full lifecycle of funnels, landing pages, PDPs, and commercial flows, from brief to build to test to scale. You set the strategic direction, write testing hypotheses, define success metrics, and oversee structured A/B testing programs. You ensure disciplined execution: briefing your developer, copywriter, and designer with clear direction, enforcing performance validation before scaling, post-launch monitoring, and fast iteration when results are not where they need to be. - Product Launches & Special Campaigns - You lead the commercial execution of new product launches and seasonal or promotional campaigns. You direct designers and developers to build the launch funnels, landing pages, and supporting assets, set the creative and strategic direction, coordinate timing with the paid media team, and ensure every launch is set up for measurable success from day one. You own the go-to-market funnel - not just the ongoing optimization of existing pages. You also own the strategic feedback loop between funnel performance and the paid acquisition team. If a creative angle is driving traffic that does not convert, you surface that insight. If a funnel variant is outperforming, you communicate what to scale. You are the bridge between media buying and on-site conversion. What We’re Looking For You have experience leading the creation and optimization of acquisition funnels in a direct-to-consumer environment. You understand the full funnel from ad click to checkout, and you know how to diagnose where performance breaks down. You are fluent in funnel metrics: CVR, AOV, RPV, CAC, ROAS, and LTV are part of how you think, not just terms you recognize. You have overseen structured A/B testing programs and can distinguish statistical significance from noise. You have worked with Shopify, modern landing page builders, and analytics platforms like Gempages, Replo, Triple Whale, GA4, or similar. You understand attribution challenges and know how to make decisions despite imperfect data. You are a leader who sets direction and drives execution through your team. You know how to brief a developer, a copywriter, and a designer with precision, giving them clear direction so they can ship fast without sacrificing quality. You are not doing the production work yourself; you are the strategic and commercial brain behind what gets built, tested, and scaled. You work closely with paid media teams and understand how creative strategy, audience targeting, and funnel experience connect. You do not operate in a silo. You are fast. You make decisions, ship tests, and iterate. Your team You will have a dedicated developer and work closely with designers, copywriters, and the paid acquisition team. Nice to Have - Experience in DTC brands - Experience in supplements, health, or wellness. - Experience in performance marketing. - Copywriting skills (huge plus) Why This Role Is Different Most "CRO" roles are about running button-color tests on someone else's pages. This is not that. You will own the entire funnel development and optimization system for a nine-figure global DTC brand. You decide what gets built, what gets tested, and what gets scaled. You will see the direct revenue impact of your work not through proxy metrics buried in a dashboard, but through real changes in customer acquisition cost and revenue per visitor that the business feels immediately. If you want a role where your decisions directly move millions of dollars, this is it. Why Work With Us? - Fully remote. GMT timezone preferred - Competitive salary paid in USD - Be part of a fast-growing company with a strong focus on performance - Work with a team that values ownership, autonomy, and results - Opportunity to make a direct impact on revenue and growth Only CVs in English will be considered.