Sophie Society Co.

• Coordinate with our design team to produce conversion-focused creative assets for Amazon brands • Manage scheduling of creatives and campaigns across multiple brands • Track performance of creatives and assets using data-driven metrics • Collaborate closely with the PPC team to align creative strategy with ad performance • Use data insights to guide and optimize creative decisions for stronger conversion rates • Maintain high standards for creative quality, consistency, and professionalism

• Manage and optimize Amazon PPC strategy for 15 to 18 brands • Own client relationships—strategy calls, reporting, and communication • Take on leadership opportunities as you grow within Sophie Society • Be part of a tight-knit, high-achieving team that genuinely supports each other

• Create test cases from real Amazon data (search term reports, campaigns, listings) • Run AI tools and review the outputs • Check for: - Wrong keyword classification - Bad campaign structure decisions - Missing or incorrect insights - Hallucinated data • Write simple scoring criteria to evaluate outputs • Identify what’s causing issues (prompt, input data, or model) • Work with the builder to fix and improve results • Approve or block tools before they go live

• Own the full lifecycle of creator and affiliate relationships across 5–15 brands, including sourcing, outreach, onboarding, and retention. • Build and manage creator communities and ensure consistent engagement and performance. • Source, recruit, and manage TikTok Shop creators and affiliates. • Handle outreach, onboarding, and ongoing relationship management. • Write personalized outreach messages and build strong creator relationships. • Negotiate commission rates and manage product samples. • Track performance metrics such as GMV, content output, and engagement. • Identify and scale top-performing creators into long-term partnerships. • Build and manage creator communities (primarily on Discord). • Run campaigns, challenges, and incentive programs. • Maintain consistent communication and engagement with creators. • Segment creators for targeted campaigns. • Coordinate Flash Sales and activate creators for promotions. • Work across TikTok Shop, Discord, Instagram, and YouTube. • Use tools like Kalodata or Yuca for creator research. • Maintain accurate and organized creator tracking systems. • Support campaign execution and coordination. • Provide weekly updates on creator activity and performance. • Collaborate with internal teams across TikTok Shop and Amazon. • Support client communication related to creator programs.

• Preparing meetings so they’re structured and useful • Capturing key points and making sure action items actually happen • Supporting daily and weekly reporting (including EOD summaries) • Keeping Slack organized and helping prioritize what matters • Maintaining docs, SOPs, and internal structure (Notion, Google Docs) • Tracking projects so deadlines don’t drift • Supporting hiring and admin coordination when needed • Onboarding / Offboarding and tracking probations of new staff • Account transitions • Helping with online and live events • Meeting coordination

• Execute high-volume outbound calls daily to warm leads, email lists, and aged pipeline opportunities • Re-engage prospects who previously showed interest but didn’t book or convert • Book 100–120 qualified calls per month • Drive 15+ qualified closed sets per month • Qualify leads effectively and ensure smooth handoff to closers with detailed notes • Track all activity in CRM (calls, conversations, bookings, outcomes) • Maintain pipeline hygiene and follow up consistently with prospects • Follow and improve call scripts, objection handling, and messaging • Adapt outreach based on lead source, behavior, and intent level • Hit daily/weekly activity and performance targets • Participate in daily huddles, call reviews, and coaching sessions • Provide feedback on lead quality, messaging, and conversion blockers

• Engage inbound and outbound leads to qualify opportunities • Book ~100 calls/month (4–5 per day) • Drive 15+ qualified closed sets/month • Ensure smooth handoff to closers with detailed notes • Maintain 70%+ show rate and 25%+ close rate • Execute structured follow-ups (email, SMS, Loom, etc.) • Re-engage warm leads and prioritize high-intent prospects • Track all activity, notes, and outcomes in CRM (Close.io or similar) • Maintain pipeline hygiene and complete daily reporting • Follow and improve scripts, messaging, and outreach frameworks • Participate in daily huddles, training, and coaching sessions • Collaborate with closers and marketing on lead quality and performance • Contribute to SOPs and share insights on objections, trends, and lead quality

• Handle 5–7+ sales calls per day with qualified prospects • Run strong discovery, identify gaps in Amazon performance, and position solutions • Close high-ticket deals ($2K–$10K+) consistently • Maintain active follow-up via calls, email, and messaging to move deals forward • Manage and maintain a clean, organized pipeline in CRM • Track all sales activity, deal stages, and outcomes • Proactively generate opportunities through outbound when needed • Hit daily, weekly, and monthly revenue targets • Collaborate with setters, marketing, and fulfillment teams for smooth handoffs • Participate in sales meetings, call reviews, and coaching sessions • Provide feedback on lead quality, messaging, and process improvements

• Manage and optimize PPC campaigns for clients • Conduct weekly team calls to discuss needs and progress • Provide regular reports and strategy updates to clients • Suggest new strategies to improve campaign performance

• Daily Support & Communication • Check and respond to Slack messages and emails (Inbox Zero champion). • Join a quick daily check-in (30 min) with your manager. • Client Onboarding • Process new client data in our systems. • Collect and store all necessary documents. • Follow up on any missing forms. • Organization & File Management • Keep client records up to date in our spreadsheets. • Organize files in Google Drive. • Maintain clean, accurate shared folders. • Meeting Coordination • Schedule and manage invites for internal and client meetings. • Update links, attendees, and any meeting tools needed. • Reporting & Data Updates • Prepare and send weekly client reports. • Update dashboards and track churn data. • Share any missing onboarding info with the team. • Monthly Clean-Up • Put together the monthly churn report. • Remove old client data from systems and archive it. • Team Onboarding & Offboarding • Set up new team members with access to our tools. • Remove access when someone leaves. • Recognition & Feedback • Share client feedback with leaders. • Post positive shout-outs in our recognition channel. • Cross-Team Support • Keep communication flowing between Sales, Finance, and Content teams. • Access & Platforms • Manage solution provider portal invites. • Request client access for Amazon tools. • Ad Hoc Tasks • Create custom reports or handle special requests from leaders. • Process Improvements • Keep SOPs up to date. • Suggest better ways to make our workflows smoother.