Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $23.00 - $24.00 HourlyJob Category: Account Management & Client ServicesPOSITION SUMMARY Provide the highest level of service to our Clients via Brokers and/or HR representatives. ESSENTIAL FUNCTIONS: Act as the liaison between the client/broker and Allied Executives and Departments as it relates to Allied Advocate claims. Provide communication to clients and brokers regarding claim issue resolution. Troubleshoot, identify and improve internal processes with various Allied departments. Keep records of member and provider interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess need for negotiation on balance due issues. Work with other departments (Account Management, Client Services, Customer Service) as needed to resolve member issues. Meet and sustain productivity and quality metrics determined by management. Provides proactive outreach to clients to gain feedback on improved services. Performs other duties as assigned. EDUCATION High School diploma or equivalent required. Bachelor’s degree preferred. EXPERIENCE AND SKILLS 1 or more year of medical claims experience required. Customer service experience required. Medical benefit insurance knowledge preferred. Proficient with Microsoft Office Suite or related software. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is a standard desk role – long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.Qualifications

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an individual contributor role. Acts as the primary resource for assigned, high profile providers and/or groups (i.e. local, individual providers, small groups/systems) to establish, oversee, and maintain positive relationships by assisting with or responding to complex issues regarding Medicaid policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education needs. • Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships. • Monitors service capabilities and collaborate cross- functionally to ensure that the needs of constituents are met and that escalated issues related but not limited to, claims payment, contract interpretation or parameters, and accuracy of provider contract or demographic information are resolved. • Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination. • Performs credentialing support activities as needed. • Educates Medicaid providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures. • Meets with key Providers at regular intervals to ensure service levels meet expectations. • Manages the development of agenda, validates materials, and facilitates external provider meetings. • Collaborate cross-functionally with the implementation of large provider systems, to manage cost drivers and execute specific cost initiatives to support business objectives and to identify trends and enlist assistance in problem resolution. • May provide guidance and training to less experienced team members. • Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills. • Collaborate with Provider Enablement & Strategy on Provider-facing communications, desktops, workflows, external trainings, reporting needs, and HUB support. • Other duties as assigned. Required Qualifications: • A minimum of 5 years' work experience in healthcare. • Minimum of 3 years' experience in Medicaid Managed Care business segment environment servicing providers with exposure to benefits and/or contract interpretation. • Working knowledge of business segment specific codes, products, and terminology. • Travel within the defined territory up to 50-80% of the time. • Candidates must reside in the state of Michigan. Preferred Qualifications: • Knowledge of Medicaid Regulatory Standards for Network Access, Credentialing, Claim Lifecycle, Provider Appeals & Disputes, and Network Performance Standards. • Experience with medical terminology, including CPT and ICD 10 coding. • Demonstrated experience delivering clear, engaging presentations to diverse audiences, including leadership, stakeholders, and external partners. • Knowledge of claims management processes and workflows. • Proficiency in Salesforce, QNXT, and the Microsoft Office Suite. Education: • Bachelor's degree preferred or a combination of professional work experience and education. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/02/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Agency Dept of Health and Human Services Division HEALTH BENEFITS Job Classification Title Human Services Program Consultant III (S) Position Number Grade NC16 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High-Deductible Health Plan (HDHP). For more information on health benefits offered visit www.shpnc.org. NOTE: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position to work in a temporary position. Temporary Solutions cannot accommodate dual employment. Knowledge Skills and Abilities/Management Preferences This position has been reposted. Previous applicants must reapply to be considered. This temporary position is home-based. The Operations Support Team (OST) provides training, technical assistance, and consultation to staff of all 100 local county departments of social services who work in programs to deliver services and benefits to families and children who are experiencing economic and family crisis. The primary purpose of this position is to assist the county departments of social services in the administration of Medicaid, which is one of the multiple means-tested programs that provide services for all families served at the county level through the NC FAST system, i.e. Work First, Medicaid, Food and Nutrition Services, or Subsidized Child Care Services. County DSS business flow process, program consultation, policy interpretation, program technical assistance, policy training and NC FAST technology assistance is provided to ensure that policy is uniformly understood and executed, and that corrective action is accomplished for exceptions. In addition, multi-program management consultation is provided. Most of the necessary functions are carried out in visits to the County Departments of Social Services, individual conferences with Income Maintenance Program Managers and Supervisors and County DSS Directors or in group meetings. There is also contact with applicants and recipients, with partner agencies and with specific program service providers. Job Specific Responsibilities: - Provide oversight of county administration of the multiple means-tested programs that provide services for all families served at the county level through the NC FAST system and to ensure that all benefits are issued in a timely, accurate, and efficient manner. - Ensure program compliance and promoting program improvement. - Develop corrective action plans with the county as needed, and monitor and evaluate the corrective action plan, and provide feedback to the county regarding performance. Identify, coordinate, and deliver needed training in policy across programs and NC FAST procedures and functions, supervisory skills, resource management methodology, customer service principles, interviewing skills, etc. - Complete county visit and activity reports, activity summaries, letters to directors of social services departments, and other correspondence as assigned. Hourly Rate: $28.00 to $34.00 (Based on education and/or years of relevant work experience reflected on the application) Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.   Management prefers applicants with the following: - A valid NC driver’s license for travel is required for this position. - At least 3 years of economic benefits (Medicaid, Work First, or Food and Nutrition, etc.) experience in a supervisory or program management capacity, preferably in a Medicaid program. - Working knowledge of county social services program policies. - Knowledge of program and services funding to advise counties. Understanding of adult learning principles. Supplemental and Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Yalanda Fullwood Email: talentacquisition@dhhs.nc.gov

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. POSITION SUMMARY: - The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. PRIMARY RESPONSIBILITIES: - Prepares premium allocations. - Prepares and updates draft renewal proposals. - Prepares documents for presenting risks to market. - Prepares applications, summaries of insurance, and other coverage related documents. - Assists client service teams in the preparation of presentation materials. - Analyzes and summarizes complex data and compiles reports without supervision. - Records data into appropriate insurance company and firm software programs. - Processes complex audits and complete audit worksheets. - Reviews contract requirements for complex cert requests. - Reviews quotes in depth. - Quotes flood and builder's risks policies as requested by an Account Manager. - Handles processed based quoting for assigned book i.e. NFIP, bonds, small builder's risk - Handles the renewing of bonds and flood policies. - Identifies and follow up on binding subjectivities. - Trains and mentors other Analysts. - Completes special projects as assigned. - Looks for opportunities to improve the firm, business segment and processes. - Brings issues and discrepancies to the attention of appropriate leadership. EDUCATION AND EXPERIENCE REQUIREMENTS: - Experience (years and type of experience): 2 years’ experience in the insurance industry required; 3+ years’ experience in the insurance industry preferred - Certification(s): None required; None preferred - License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required; Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: - Strong analytical, research and problem-solving skills. - High attention to detail. - Strong verbal and written communications skills. - Ability to multi-task and work effectively in a fast-paced team environment. - Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED: - Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Ability to learn any other appropriate program or software system used by the firm as necessary OTHER REQUIREMENTS: - None SPECIAL WORKING CONDITIONS: - Fast paced multi-tasking environment IMPORTANT NOTICE: - This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons. EEOC (STATEMENT): - BRP is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. #LI-HYBRID #LI-JL1 Click here for some insight into our culture!