• Build and maintain strong relationships with clients, acting as their primary point of contact throughout the entire campaign lifecycle from pre-sale to post-sale. • Collaborate with Sales and Marketing teams on RFP responses, developing tailored campaign proposals that align with client objectives and deliver measurable results. • Partner with Editorial, Ad Ops, Audience Growth, and Performance teams to ensure campaigns are executed flawlessly, delivered on time, and exceed brand KPIs. • Monitor campaign performance, analyze key metrics, and provide insightful wrap reports to client partners. • Identify opportunities for upselling to drive business growth and retention.

At the heart of our Digital Engagement team is a simple belief: when people receive the right message at the right time, better health becomes possible. As a Customer Engagement Strategist, you will help shape experiences that guide customers to the care and programs they need—when they need them—improving health outcomes while lowering the total cost of care. You will join a passionate, cross‑functional team of ambitious and compassionate experts who combine data, behavioral science, and modern marketing practices to drive meaningful behavior change at scale. This is a role for a strategic thinker who loves to test, learn, and grow—and who thrives in a fast‑moving, Agile environment. Responsibilities - Drive measurable behavior change by identifying, testing, and scaling high‑value customer engagement opportunities aligned to business, product, and digital priorities. - Define customer‑centric, data‑driven engagement strategies, including target populations, use cases, channels, frequency, and success metrics. - Design and map end‑to‑end, multichannel customer journeys across email, SMS, push, web, mobile, and offline touchpoints. - Lead A/B/n experimentation by owning hypotheses, test briefs, measurement plans, and documented learnings. - Partner closely with product, analytics, technology, and delivery teams to execute experiments from concept through launch. - Build trusted relationships with cross‑functional partners to align strategy, remove obstacles, and accelerate impact. - Translate insights into action by applying learnings to improve current campaigns and inform future strategies. - Create clear internal documentation and communications that enable alignment, transparency, and shared learning. - Manage approvals efficiently while maintaining momentum and quality. Qualifications Required Qualifications - Minimum 5 years of experience in consumer or customer engagement strategy across multiple channels (email, SMS, push, direct mail, agent, web, and mobile). - Experience in product marketing, customer relationship marketing, or a closely related discipline. - Hands‑on experience designing and executing direct‑to‑consumer behavior change initiatives. - Strong written and verbal communication skills, with the ability to influence across levels and functions. - Experience working in Agile or rapid test‑and‑learn environments. - Comfort partnering with data and analytics teams to support both campaign measurement and strategic planning. - Working knowledge of behavioral science principles and how they apply to customer engagement. - A collaborative, growth‑oriented mindset with a proactive approach to problem solving. Preferred Qualifications - Bachelor’s degree or equivalent practical experience (degree preferred, not required). - Experience with tools such as Confluence, Jira, Figma, Aurelius, or Tableau. - Familiarity with Customer Data Platforms (CDPs) or CRM tools such as Teradata, Redpoint Interactive, or Braze. - Experience working closely with communications delivery and execution teams. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 108,400 - 180,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Home Based covering Shropshire, Worcestershire & parts of Herefordshire Here at Stonewater, we are now looking for a Building Surveyor (known internally as Partnering Surveyor) to take responsibility for the delivery of responsive/void, grounds maintenance, planned investment and major works programmes. Ensuring all projects/work is undertaken in a safe and CDM compliant manner, you will instil and maintain long-term relationships with our key supply chain partners in delivering programmes of planned investment, major repair projects and responsive maintenance to create a seamless service with shared values. You’ll contribute to performance reports and attend performance reviews with our partners to enable feedback and proactive actions on team delivery and efficiency and investigate and resolve construction/building related defects to ensure high levels of customer satisfaction is maintained. The ideal candidate will: - Ideally be educated to HND level or have an equivalent professional qualification in construction, housing, management, or property. - Be highly personable with a strong customer focus. - Experience of dealing with complaints and customer queries - Be computer literate and have some experience of housing management systems. - Have proven experience of operating long-term partnering contracts. - Have proven experience of delivering large scale programmes of Capital Investment component works on time and to budget, across a wide geographical area. - Have proven experience of delivering a responsive/void/service charge maintenance service. - Be fully understanding of CDM compliance. - Have a good understanding of ‘Decent Homes’ requirements. Job Description - Building Surveyor (Partnering Surveyor) Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

YOUR FUTURE, ON DEMAND The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want. Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first certified climate neutral TV streaming provider. Several million users across three countries. Over 230 colleagues of 47 nationalities. We’re the grown-up start-up, helping to shape a better future since day one. That hasn’t changed, even if the world has. We’re friendly, international, inclusive – and our people say we’re reliable and transparent, too. It’s why they trust us and believe in what we do. THE ROLE In recent years we have attracted millions of new users and built up our direct communication skills e.g. via email marketing and notifications across all platforms. TV streaming is the future of TV and engagement, retention as well as reactivation of our users is of increasing importance for Zattoo. In order to accelerate our marketing efforts, we are currently looking for a motivated (Senior) CRM Manager to join our Performance & Retention Marketing team in Berlin. You will take full ownership of our multichannel and multiplatform user-facing communication (email, push notification, in-app messaging) in Germany, Austria, and Switzerland. You will also strategically develop the domain to drive user engagement, retention and maximize business impact. THE CONSUMER MARKETING TEAM You will report directly into the Team Lead Performance & Retention Marketing Team which is a subunit of the Consumer Marketing Team. If you are looking for a data-driven environment that encourages continuous learning, ownership and autonomy the Consumer marketing team is the right place for you. We have a culture of transparency, hunting opportunities, embracing mistakes as a measure of learning and a very cooperative style of working together. WHAT YOU’LL DO - Develop and execute a comprehensive, multi-channel CRM strategy across the entire customer lifecycle - Own the operational management of our lifecycle segments and communication flows, using channels like email, push notifications, and in-app messages - Dive deep into data to uncover insights about customer behavior, identify key segments and journey milestones - Measure and report the impact of your initiatives on core business KPIs like LTV, retention and churn. - Exercise exceptional stakeholder management skills with both technical and non-technical partners. - Manage and optimize our CRM tech stack, ensuring we are leveraging our tools to their full potential to create personalized and automated customer journeys. WHAT YOU’LL BRING - 3-5+ years of experience in CRM management, preferably in the subscription business - Proven track record of developing and executing successful CRM strategies and lifecycle management - Strong analytical skills and proficiency in data analysis - Excellent understanding of customer segmentation, lifecycle marketing, and personalization - Comfortable operating with a high degree of independence. You can switch easily between strategic thinking and hands-on execution. - Experience with Customer engagement platforms like Braze or similar - Excellent communication, ownership, and interpersonal skills - Ability to understand HTML at a level to troubleshoot and edit email templates at code level - Above entry level knowledge of SQL and Shopify Liquid is a bonus - Proficient German and English language skills are obligatory for this position WHY JOIN US? At Zattoo, you’re always on firm ground with real freedom to explore. You’ll have the support and opportunity you need to go far, while you’re helping us create a sustainable and entertainment-filled future for all. WHAT WE OFFER YOU - Reward: strong market competitive salary - Recharge: 30 days vacation plus public holidays - Regulate: trust based flexible working hours and the option for remote work worldwide for up to 8 weeks per year Plus: - We’re sharing: Free access to the best streaming experience on the market - We're developing: Your own development budget, German classes and Zattoo all-company hack days - We’re inclusive: ‘Zattooies’ are a fun, engaged, and diverse team made up of 47 nationalities - We’re healthy: Health checks, mental wellbeing support, team sports and more! - We’re responsible: We are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals - We’re sociable: A calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer, join us and help build a diverse team dedicated to the future of TV.