• Serve as the primary point of contact with key partners and clients to meet defined goals and strategic results. • Build and conduct customized training programs to assist OEM auto makers and/or their dealership network to grow and improve their book of Finance & Insurance business. • Leverage the Safe-Guard Training platform as a strategic differentiator and value-added product/service. • Establish an impactful presence at Industry events, conferences and publications on behalf of Safe-Guard. • Partner with the Sales Management Team and participate in initiatives to maximize sales revenue. • Enhance programs and systems related to Safe-Guard product knowledge, menu selling mastery and objection handling expertise with industry constituents. • Conduct Regional and Dealership training seminars designed to increase dealer profitability and product sales penetration. • Develop and utilize Manager and Company approved training and marketing materials. • Assist Dealers efforts to comply with applicable laws and regulations via best practice reviews and ongoing training. • Market and facilitate Dealer participation in comprehensive F&I certification and training classes hosted by Safe-Guard. • Educate and train all applicable departments and personnel on the features, benefits and value of Safe-Guard products. • Implement action plans for increased sales of Safe-Guard products and services. • Advance relationships with key partners and work closely to develop win/win strategies to improve productivity.

• Develop and optimize complex analytics solutions leveraging BBCRM ad hoc queries and Power BI to deliver strategic insights for Philanthropy teams — often requiring rapid response times. • Design and maintain reporting frameworks and KPIs to monitor fundraising performance; document technical definitions to ensure consistent measurement. • Engage with requestors to gather business requirements, determine appropriate deliverables, and negotiate timelines based on complexity and capacity. • Lead user acceptance testing (UAT) for datasets and dashboards, ensuring functionality, usability, and alignment with business requirements. • Serve as PDS's primary Power BI dashboard builder, ensuring successful end-to-end development and translating complex data into insights that drive organizational decision-making. • Prepare data presentations for leadership and stakeholder meetings, including Excel workbooks and PowerPoint decks; utilize effective data visualization to convey key insights. • Identify and implement opportunities to streamline reporting through automation and data source consolidation. • Support a shared reporting and analytics queue processing more than 1,000 requests annually; serve as escalation point for complex Freshservice requests requiring advanced troubleshooting or cross-system diagnosis. • Advance reporting governance, data standards, and change management through documentation, communication, and stakeholder enablement. • Track dependencies, risks, and status across multiple concurrent efforts; communicate status updates to stakeholders as needed. • Partner with Technology to translate Philanthropy reporting needs into actionable technical requirements; communicate updates to internal stakeholders. • Act as a subject matter expert on Power BI, CRM querying, and report authoring; support training and resource development to build team-wide data literacy. • Provide technical guidance and peer support to Insight team members, building foundational mentorship skills in preparation for future leadership opportunities.

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the enterprise applications business. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services that empower accounting and finance leaders worldwide to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission-critical. At BlackLine, we are always working with cutting-edge technology that encourages our teams to learn new skills and expand their creativity and technical skill set, accelerating their careers. Work, Play, and Grow at BlackLine! Make Your Mark: We are seeking a results-oriented and people-centric Senior Manager to lead BlackLine's Americas Payroll Region. The ideal candidate is a humble and curious leader who is passionate about developing talent, fostering a collaborative environment, and driving strategic outcomes. This role is perfect for an individual who can balance high-level strategy with tactical execution and who thrives on continuous learning and improvement. You'll Get To: - Leadership & Team Development: - Build and nurture leadership skills within your team, acting as a mentor and coach. - Foster a culture of empowerment by providing your team with the necessary skills, training, and opportunities to highlight their capabilities and grow in their careers. - Lead with humility, recognizing that you don't have all the answers but can guide discussions to find the best solutions. - Create an inclusive environment where team members of all experience levels feel valued and empowered to contribute their unique perspectives. - Strategic & Tactical Execution: - Develop and implement strategic plans while maintaining a firm grasp of the tactical details required to achieve key objectives. Focus on in country and regional payroll compliance including SOX provisions; ensuring relevant payroll systems are properly configured; the accuracy, timeliness, and completeness of all payrolls within the region; support any corporate or payroll initiatives; ensure the operational and efficient execution of in region payrolls; and ensure business continuity plans are in place, staff trained, and plans tested on a periodic basis. - Analyze potential risks, develop robust mitigation plans, and make informed decisions to keep projects on track, including understanding project functional requirements and ensuring they are fully documented in non-technical terms and received by all interested parties; ensure new processes and systems are fully tested and functional before moving to production; act as functional lead and SME for payroll-related projects impacting the region. - Drive for results and ensure that all in-region projects, initiatives, and payroll operations are delivered on time and to the highest standard of quality. - Lead efforts to design and implement scalable frameworks, templates, and standards that provide clear guidance while allowing for local adaptation and flexibility within the region. - Communication & Collaboration: - Communicate effectively across all levels of the organization, from individual contributors to senior leadership, on all in-region payroll matters as required. - Be highly responsive and maintain open lines of communication with all stakeholders, regardless of their role or level. - Focus on the customer experience and ensure that deliverables are met as agreed upon. - Innovation & Continuous Improvement: - Champion the use of technology as a lever to streamline operations and drive efficiency. - Embrace a mindset of continuous learning, actively seeking out new knowledge and ideas from any source to stay at the forefront of the payroll trends, industry best practices, and emerging technologies. What You'll Bring: - Proven experience in a leadership role with a strong focus on people management and development. - Demonstrated ability to think strategically and execute tactically to achieve business goals. - Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels. - A strong sense of curiosity and a passion for continuous learning and professional growth. - Experience in risk management and the ability to develop and implement effective mitigation strategies. - A results-driven mindset with a proven track record of delivering projects on time and on budget. Thrive at BlackLine Because You Are Joining: - A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! - A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. - A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week. Salary Range: USD $148,000.00/Yr. - USD $186,000.00/Yr. Pay Transparency Statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans. BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. Accommodations: BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Role Description Nos encontramos en la búsqueda de un(a) Gestor(a) de Incidentes y requerimientos con ganas de trabajar en nuestro equipo. ¿Cuál es el reto que te proponemos? - Estarás en contacto continuo con las novedades tecnológicas, impulsando la transformación digital. - Participarás en proyectos y desarrollos que tienen una alta visibilidad y que marcan la diferencia con soluciones disruptivas y especializadas para toda la cadena de valor. Qualifications - Profesionales en Ingeniería de Sistemas, electrónica y/o telecomunicaciones, o carreras afines. - Experiencia mínima de 3 años como Gestor de Incidentes y Requerimientos. - Certificado en ITIL fundamentos Versión 3 o 4. - Certificado en ITIL OSA (Operational Support and Analysis). - Conocimiento de Excel intermedio. - Conocimiento funcional de Service Manager. Benefits - Trabajo en modalidad Remoto. - Conciliación y equilibrio. - Carrera profesional y formación continua adaptada a tus necesidades y motivaciones. - Contrato indefinido y retribución competitiva, seguro de vida y acceso a planes de retribución flexible. - Programas de bienestar.