Title: Claims Service Officer Entry Level Location:Perth, Western Australia, Australia, 6000 Category:Customer Services & Claims Unit:Allianz Australia Employing Entity:ALLIANZ AUSTRALIA SERVICES PTY LTD widget:Full-Time Remote:Hybrid working Employment Type:Temporary Job ID:88904 Job Description: CLAIMS SERVICE OFFICER – PERSONAL INJURY - PERTH, WA (12-MONTH CONTRACT) At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being Let’s care for tomorrow, so we can create a better future together, for everyone. About the role - Provide a high level of service to internal and external customers by efficiently and professionally responding to and resolving queries related to claim processing transactions, adhering to set service standards and timeframes. - Exceed customer expectations and meet business objectives by efficiently handling claim processing and administrative functions, resolving queries, and assisting case managers as needed. - Complete work with a high level of accuracy, ensuring decisions are evidence-based, clearly documented, and in accordance with external/internal policy and procedure. - Maintain professionalism and efficiency in all interactions to ensure customer satisfaction and adherence to service standards. About you - With experience in a customer service (including retail) or administration support role in the insurance and/or finance industry, with knowledge of Workers Compensation an advantage - An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation - Demonstrates enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base - Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools - Pays high attention to detail by completing tasks with thoroughness and accuracy and can quickly identify errors or inconsistencies within information - A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape Benefits and perks - Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! - Flexible Work-Life Balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace, where possible. - Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. - Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! - For more details about our benefits, visit the Allianz Careers site. About Allianz Group Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Workers' Compensation Claims Adjuster - Rocklin, CA The Company: A leading third-party administrator, renowned for its extensive experience in claims management and commitment to superior customer service, is seeking a motivated Workers' Compensation Claims Adjuster. With over 25 years of industry leadership, this organization offers a dynamic environment where innovation and client satisfaction are paramount. Join a forward-thinking team dedicated to leveraging cutting-edge technology to deliver an unparalleled client experience and foster continuous professional growth. What’s in it for you? - Competitive base salary $75,000 - $100,000+ depending on experience - Full suite of benefits, including medical, dental, and vision - Paid time off and paid company holidays Desired Qualifications: - Experience: Minimum of 5+ years of Workers' Compensation claims experience. - Certifications: Possess a valid SIP certification. - Analytical Skills: Proven ability to analyze data and translate insights into actionable recommendations. - Industry Knowledge: In-depth understanding of Workers' Compensation guidelines and compliance regulations. - Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and various database management systems. Key Responsibilities: - Maintain a current and comprehensive action plan for all assigned indemnity claims - Possess a comprehensive understanding of the California Labor Code as it applies to workers' compensation claims - Reviewing billing summaries - Identifying any signs of fraud and making proper referrals for further investigation - Pursue subrogation when necessary, and offer superior customer service to all parties involved - Ensure timely responses to all communications, addressing telephone inquiries Apply now! Compensation / Pay Rate (Up to): $75,000.00 - $100,000.00 Per Year

• Work in a fast-paced and exciting position with NO commute. • Autonomy to work from home. • Handle auto liability claims with a focus on bodily injury claims. • Collaborate with teams for support and training from home office.

Ready for a bigger claims role, but your current company is holding you back? We’re looking for a Property Claims Team Lead to join ClaimSorted. This role is ideal for either: - an existing Claims Lead who wants to move faster, or - a strong Claims Handler who is ready to step up into leadership We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career. If you join us, we will give you the training and support to become the best Team Lead possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future. About ClaimSorted ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers. We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums. What you’ll do - Lead and line-manage a team of Claims Handlers - Drive performance across quality, productivity, and customer satisfaction - Manage workflow allocation and team capacity - Review claims quality and coach team members to improve - Maintain oversight of the claims portfolio and escalate risks early - Attend client meetings as a claims expert - Personally handle a small portfolio of claims to stay technically sharp What we’re looking for - Based in the UK or Ireland with work authorisation - 3+ years of property claims experience (buildings, contents, renters, commercial, and personal property) - Strong organisation and ability to prioritise independently - Comfortable using data to make decisions - Team-oriented, hardworking, and ambitious - Experience leading, mentoring, or coaching others is a plus - Startup or high-growth experience is a plus Why join us This is a chance to grow faster than you would at a traditional insurer or claims business. You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. If you’re ready to step up, work hard, and build a career in claims leadership, we’d love to hear from you. Our Values - Move Fast – Act decisively, iterate quickly, optimise for momentum. - Always Overdeliver – We exceed expectations in everything we do. - Think Customer-First, Always – The customer experience drives every decision. - Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’ - Say It How It Is – Transparency and direct communication build trust. Compensation & Benefits - Competitive salary beyond the industry standard - Quarterly performance bonus: up to 15% of quarterly salary - Equity participation: stock options as an early-stage team member - Health insurance - Pension contributions - 28 days annual leave - Accelerated promotion track in a high-growth environment