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CVS Health logo
CVS Health

Bringing our heart to every moment of your health.

Pharmacy Tech II – Front End

Frontend EngineerSoftware EngineerFull TimeRemoteJuniorTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 4 moreAll locations: Arizona | Florida | Idaho | Illinois | Texas

Posted

72 days ago

Salary

$17 - $31 / hour

Seniority

Junior

High School0.5 yrs expEnglish

Job Description

Pharmacy Tech II – Front End

CVS Health

• The Pharmacy Technician plays a critical role in supporting safe, accurate, and efficient prescription processing while enhancing the overall customer healthcare experience. • This position is responsible for reviewing and entering prescriptions, researching and resolving prescription overrides, and thoughtfully addressing escalated prescription-related issues. • Using strong analytical skills and attention to detail, the Pharmacy Technician ensures timely and accurate prescription fulfillment in compliance with all pharmacy protocols and regulatory requirements. • Key responsibilities include accurately reading, interpreting, and entering prescription information into pharmacy systems; conducting outbound and inbound calls with prescribers and members; and communicating with physicians via phone or fax to obtain prescription clarifications, substitutions, or formulary alternatives. • The technician also assists members and prescribers by addressing questions related to prescriptions, over-the-counter medications, and non-prescription healthcare products, providing appropriate guidance to support informed decision-making. • This role supports insurance verification processes by contacting insurance providers to obtain prior authorizations, resolve coverage issues, and clarify benefits, copayments, and claims. • The Pharmacy Technician processes payments, manages insurance claims, and ensures accurate handling of all financial transactions. • The technician ensures full compliance with pharmacy laws, regulations, and guidelines, including patient confidentiality, controlled substance handling, and prescription labeling requirements. • Strong organizational skills are required to prioritize tasks, manage customer queues, and collaborate effectively with pharmacists and other pharmacy personnel to maintain efficient workflow and high service levels. • In addition, experienced Pharmacy Technicians may provide training and mentorship to less experienced team members, assist with onboarding new employees, and contribute to a positive, collaborative, and productive work environment. • To support operational needs and workflow efficiency, technicians may be asked to perform additional pharmacy-related tasks as required.

Job Requirements

  • Candidate must reside in the state of Arizona, Florida, Idaho, Illinois, or Texas.
  • Pharmacy Technician license in compliance with applicable state law where applicant resides: Texas requires an active state technician license. Idaho requires an active state technician license. Florida requires an active state technician license. Illinois and Arizona require active state technician license AND national certification (must be marked certified on state Illinois license).
  • Licensure and/or certificate per state or federal requirements.
  • Six months minimum pharmacy technician experience.

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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