Title: Senior Representative, Alternative Investments Locations: Jersey City, NJ Westlake, TX Hybrid time type Full time job requisition id 2119059 Job Description: The Role The Alternative Investments Brokerage Operations role is responsible for processing distributions accurately on behalf of our clients and in a timely manner to mitigate risk and exposure to the organization. These activities are performed daily and require adherence to policies, procedures, and regulatory guidelines. The Alternative Investment Associate is a critical member of the OSG organization. In this role you will be on the phone taking approximately 40-60 inbound calls daily from clients roughly 95% of the day dealing with a range of issues for our customers. The associate will be managing multiple client requests/issues that must be completed within a tight timeframe. The associate will be responsible for monitoring customer adherence to internal guidelines in addition to building and maintaining strong relationships all while providing a superior level of customer service. In this position, the associate will be responsible for having the technical expertise to respond to inquiries on a variety of alternative investment issues. The Expertise and Skills You Bring - 2+ years of brokerage operations experience or 5+ years related work experience preferred - Customer Service experience preferred - Alternative Investments experience is a major plus - College degree preferred - You will possess excellent interpersonal and communication skills (written and oral) to engage with clients and internal partners to provide them with the best service experience - You will identify the clients’ needs, clarify information, research every issue, and offer the best solutions and/or alternatives available - Your strong organizational and time-management skills and ability to prioritize decisions in a fast-moving environment - Your ability to take initiatives to work on adhoc projects when required - Your ability to work and build strong relationships across different teams within the organization - Handling inbound phone calls and emails from clients and assisting them with inquiries regarding AI Products - Identifying clients’ needs; clarifying information provided; researching their issues and providing appropriate solutions or alternatives to solve their queries - Providing clear and concise communication to internal and external business partners - Creating lifetime relationships and playing a meaningful role in the customer experience - Processing alternative investment transactions as required - Tracking and monitoring outstanding issues and providing timely updates to clients The Team Operations & Services Group (OSG) provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication and commitment to excellence. With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. An Alternative Investment (AI) is a highly specialized investment vehicle that is tailored to sophisticated, high net-worth investors and are not traded on any public market. Our Alternative Investments group services all Fidelity lines of business and handles end-to-end operations from onboarding of assets, all transactions, reconciliation, and servicing requests. #FidelityAlts The base salary range for this position is $40,000-76,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position. Certifications: Category: Brokerage Operations

Building Location: Essentia Health Distribution Center Department: 1006380 HEALTH INFORMATION MGMT - EH SS Job Description: Index and submit documents using computer system document management process. Processes documents from the receipt of the document through the indexing and completion process. Performs quality assurance and high speed data entry to ensure documents are completely and efficiently captured and images and indexing are accurate. Position requires high level of customer service skills to establish and enhance positive relationships with patients, co-workers, and others. Education Qualifications: No educational requirements Licensure/Certification Qualifications: FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Shift End Time: Weekends: Holidays: No Call Obligation: No Union: DC USWA Main & Neighborhoods (DCUMN) Union Posting Deadline: Compensation Range: - Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Title: Regional Business Leader, Derm - Hartford CT Location: Connecticut - Virtual Full time Job Description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About the Role: The Regional Business Leader, Dermatology is an enterprise thinker. Through regular face-to-face in-field interactions, the Regional Business Leader mentors their team to work cross-functionally with Healthcare Providers and Key Accounts to identify shared priorities, deliver clinical value and provide Takeda resource messaging in a patient-centered approach thereby establishing Takeda as a preferred partner. The Regional Business Leader instils a culture of high-performance, accountability and compliant behavior that encourages and motivates their team to complete the brand strategy and tactics. The Regional Business Leader is expected to take ownership and accountability for implementing company priorities, ultimately maximizing sales results. With a new product launch in a developing therapeutic area for Takeda, strong execution and building our Company’s reputation will be essential to success. The Regional Business Leader will be responsible for hiring, leading, and developing a new team of representatives that can meet and exceed expectations. How you will contribute: - Recruit, develop, retain, mentor, and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team. - Models the way for all direct reports by encouraging a shared vision, communicating clear expectations, promoting an environment of accountability, enabling others to act, and optimizing or advancing processes by challenging the status quo. - Develop, implement, and cultivate a customer-centric business plan in collaboration with both customer engagement and cross-functional partners to optimize customer experience and product demand. - Embed a hard-working, customer-centric culture where teams are engaged business owners that take effective results-oriented action. The Regional Business Leader champions an environment where team members are encouraged to speak up, solve problems, collaborate, compliantly experiment, and fail forward. - Develops and implements market based business strategies that achieves sales objectives, maximizes exposure and opportunities for company products. Develops business plans through analyzing data, conducting account analysis and evaluating market data. - Proactively evaluates business opportunities and strategies providing recommendations and solutions to business challenges to RSD and district sales team. - Implement sales and marketing programs to support Takeda’s plans for U.S. growth in assigned district. - Holds self and all on team accountable for achieving sales and Takeda objectives and goals. - Ensure full and complete compliance of all selling activities within the area of responsibility to the standards of all State and Federal regulations. - Provide strategic input to Marketing personnel for development and continued evolution of the marketing plan. - Establish productive business relationships with key local, regional and National Key Opinion Leaders (KOLs) within the geographical coverage area and assigned therapeutic areas. KOL’s include health system, group practice and network as well as prescriber thought leaders and decision makers. - Takes initiative in developing professional working relationships with internal business partners and serves as liaison with other functions, as well as other sales and marketing personnel. - Work with Regional and National Account Managers to stay up to date on managed market issues in district and implement initiatives to maximize sales. Works collaboratively with Manage Markets partners to achieve shared sales and product access objectives. Minimum Requirements/Qualifications: Required: - Bachelor’s degree – BS/BA - Minimum of 5 years of management level experience in the pharmaceutical, immunology, biologic/biotech, or medical device industries which may include district management, specialty account management, marketing management, and/or product management experience or the equivalent. - Prior experience as a pharmaceutical sales representative with proven track record of success in all respects of selling, selling techniques and understanding of the healthcare industry - Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions - Demonstrated ability to coach, delegate, and motivate a sales team providing timely feedback - Demonstrated ability to analyze complex data to develop strategic and actionable - Strong communication skills – Verbal, written and presentation skills - Proficiency in using MS Word/Excel/PowerPoint - Must be comfortable with emerging technologies, be adaptable to digital tools and have an openness to leveraging AI-enabled processes. - Must reside in or within close proximity to assigned geography Preferred: - MBA or Master’s Degree - People leadership experience - Established relationships with medical dermatologists - Account-based sales (e.g. hospital, health system, or large group practice) experience - Experience in Immunology/Dermatology or Gastroenterology - Product launch experience Licenses/Certifications: - Valid Driver’s License Travel Requirements: - Travel 50-75% to support the region, including overnights - Ability to drive or fly to various meetings/client sites to work with sales professionals attend local and national meetings/training Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Connecticut - Virtual U.S. Base Salary Range: $176,000.00 - $242,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations Connecticut - Virtual Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes

Title: Senior Transition Specialist Location: Delhi Australia Hybrid Service Management Regular 10339 Job Description: WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE - To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Transition services to SITA customers according to SITA standards and procedures and hence, maximizing customer satisfaction by the delivery of first-class support activities and ensuring Systems and Products are properly deployed and configured. - Participate and Coordinate on the deployment of new operation support services or improvements over existing operational support services. - Delivery and execution of Agreed Statement of Work for customer locations by monitoring and coordinating all actions required to deliver the service. Such deliveries may be part of a global project roll out for single customer or a collection of organic growth orders placed by multiple customers. - Identify and promote opportunities to achieve continuous improvement, automation or manual interaction reduction footprint in operational and process performance KEY RESPONSIBILITIES - Collect, validate, format, and load data into operational systems while ensuring accuracy and integrity. - Manage and troubleshoot system integration points to ensure smooth data exchange between delivery and operational systems. - Document workflows and configure operational systems with settings provided by the delivery team. - Conduct end-to-end testing and validate systems and integrations to ensure operational readiness. - Identify and resolve data or system discrepancies during the transition phase in collaboration with relevant teams. - Work towards automating transition processes to minimize manual effort and improve efficiency. - Provide direction and leadership to the team, aligning their efforts with organizational goals. - Monitor, assess, and provide feedback on individual and team performance, ensuring goals are met. - Identify and foster growth opportunities for team members, supporting their professional development. - Stakeholder management: ensure clear, transparent communication between the team and other stakeholders, promoting collaboration and alignment. - To proactively detect problems related to Service Transition Process and Procedures, conduct diagnostics, provide service request ownership to ensure resolution. - Ensure shortest implementation times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements - Act as the customer Single Point of Contact (SPOC), when required, and co-ordinate the scheduling of intervention with customers and internal resolver groups ensuring the highest level of customer service and communications are maintained to implement the order within the prescribed SLA - Minimize the risk of implementation problems by carrying out regular reviews of the progress of the customer requests and agreed timeframes. - Conducts the analysis, definition, documentation and testing of application and systems enhancements within the Service Transition's scope - Audit for the use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with the Operations guidelines and instructions where provided. - Assist in the development, planning, coordination and implementation of Change and Project plans. - Ensure simplification and consistency of implementation and working processes across all SGS and all contracts in line with ITSM standard, identifying Product/Service deficiencies and future service requirements - To provide a professional application support service for the Service Transition supported applications and devices and communication between them including all the configuration software. - Perform Handover Document review and correction for Operational teams, as well as running Operational acceptances on behalf of Operations teams - Provision of support, for configuration defects, during the 'Warranty Period' to Service and Infrastructure Operations, for any topology or Infrastructure accepted by the Service Transition Operations teams - To assist in the Proof of Concepts and Pilot testing of New Services and Products, where required. - Audit for the correct performance of tests on hardware and software components and be responsible for the co-ordination of acceptance testing with Customers and 3rd parties. Qualifications EXPERIENCE - 3+ years’ experience of working in - the Airport/Airline industry preferred. - SITA on any role within Service Transition, Service Design & Development or Service Operations frameworks preferred. - SITA on any role related with Passenger Processing Portfolio preferred. - Proven experience in managing data integration and operational systems, preferably in a similar role - Hands-on experience with system troubleshooting and integration testing. - Experience with workflow documentation and system configuration. - Experience in collaborating across teams (e.g., delivery, IT, operations) to ensure smooth data transition and system readiness. - Experience with automation and process improvement initiatives - Technical knowledge and background (Telecommunications and Service Management) - 3+ years experience in analysis project requirements plans and schedules - 3+ years experience in Customer Service preferably in a global organization and Service Provider environment - Experience in IT Service Management processes and concepts - 3+ years experience as a Systems Engineer/Administrator responsible for support activities for Server/Desktop equipment, LAN, WAN equipment. - Must have dealt directly with external customers delivering to SLAs.- 3+ years experience in IT domains. KNOWLEDGE & SKILLS - Master/Expert knowledge (strong ability, is able to teach others and solves complex challenges) for the following functional and technical skills: - Stakeholder Management - Business Process Management - Quality Assurance - Strategic Planning, Adaptability and Communication - Workflow & Business Process Management Software - Database Administration - Configuration Management - Knowledge of ITIL and Service Management practices and procedures - Knowledge of Six Sigma or other industry standards an asset - Ability to support, troubleshoot, analyze and investigate on IT systems, where required - Ability to support and configure Cisco LAN/WAN equipment, where required - Ability to support and configure Server/Desktop equipment, where required - Ability to work under pressure and to deal with multiple tasks - Analytical capabilities to spot trends via data analysis. PROFESSION COMPETENCIES - Business Analysis - Resilience - Service Management Process CORE COMPETENCIES - Adhering to Principles & Values - Communication - Creating & Innovating - Customer Focus - Automation - Impact & Influence - Leading Execution - Results Orientation - Teamwork EDUCATION & QUALIFICATIONS - Minimum Diploma/Certificate in Business Mgmt Computer Science Electronic Engineering or equivalent - Minimum ITIL Foundation Certificate - 6 Sigma-Yellow Belt Advanced certification - Project Management Certification-CAPM - MCSE or CCNP or similar WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.