• Act as a senior technical partner during pre-sales, sales, and design & planning phases. • Collaborate with sales and delivery teams to define feasible, scalable, and cost-effective technical approaches. • Participate in client meetings (primarily US-based), helping understand business challenges and translating them into technical solutions. • Support solution architecture, system design, and technical scoping before project delivery. • Prepare and deliver technical presentations, demos, and solution walkthroughs to clients. • Evaluate, integrate, and creatively combine third-party tools, platforms, and services to meet client needs. • Provide technical input into estimates, risks, and implementation strategies. • Contribute to hands-on product and platform development as a senior individual contributor, depending on business needs and project phase.

• Design and implement end-to-end ML pipelines for OSINT (Open-Source Intelligence) gathering. • Collaborate with security researchers, developers, and product managers to align ML solutions with business needs. • Research and evaluate new ML techniques and technologies to improve the accuracy and efficiency of OSINT gathering for organizations or brands. • Develop and maintain strong relationships with internal and external stakeholders, including customers and partners. • Mentor and lead a team of ML engineers, offering technical guidance and support. • Stay current with industry trends and best practices in ML and OSINT gathering.

• Influence product direction through deep understanding of user needs and system constraints • Partner with Product and Design to clarify product requirements and translate them into clear, actionable technical deliverables • Collaborate closely with engineering teams to design, build, and iterate on product features and bug fixes • Comfortable working proactively, managing time efficiently, and thriving in a vibrant remote work environment! ✨🦄 • Engage in technical communities of practice to share knowledge, align on standards, and drive consistent engineering practices • Integrate software products with existing defense systems, ensuring seamless interoperability and adherence to security protocols • Develop comprehensive documentation, including design specifications, user manuals, and maintenance guides • Contribute to Open Source Projects. Participating in Cloud Native Computing Foundation (CNCF), Apache Software Foundation (ASF), or Open Source Security Foundation (OpenSSF) is a huge plus! • Stay abreast of emerging technologies and industry trends to inform product enhancements and innovation • Provide technical mentorship and elevate engineering standards across the team

• Design and build backend services and APIs for marketing Email, SMS and WhatsApp creation, management and publishing. • Own and evolve shared infrastructure used across Messaging. • Lead complex, cross-team projects (typically 3–6 months) that span multiple services, data stores and product areas. • Take a data-driven approach to reliability and performance. • Contribute to and sometimes lead database and infrastructure initiatives, such as keyspace migrations in partnership with platform teams. • Debug and resolve production issues across the stack: work with tooling like Metrics, Logfetch, Error Reporting and Tracing and use incident learnings to improve architecture, alerting and runbooks. • Drive technical design for new features and refactors: write design docs, review peers’ designs and ensure solutions are scalable, maintainable and aligned with the broader Messaging architecture. • Mentor and level up other engineers on the team via code reviews, pairing and informal coaching, helping them deepen their skills in distributed systems, reliability and product thinking. • Collaborate closely with frontend, infra and product partners across Messaging and adjacent teams to deliver cohesive, end‑to‑end solutions. • Participate in on‑call rotations and incident response, contributing to a culture of shared ownership for reliability and sustainable on‑call practices.