Gather and analyze technical information, compose various technical documents, and edit customer deliverables to ensure clarity and accuracy. Manage updates to documentation while adhering to established standards and terminology.

Technical Staff III Location: Burnaby Canada Position Summary BCIT's School of Computing and Academic Studies is seeking a temporary, part-time (0.6 FTE) Technician III to assist in the Forensic Science & Technology program. Duties & Responsibilities The successful candidate will be responsible for assisting in the activities of the accredited forensic DNA laboratory, assisting in the departmental research activities, preparation of forensic laboratory sessions and mock crime scene scenarios running within the academic programs, assisting the program coordinators in operational matters of the department, quality assurance, repair and maintenance of laboratory equipment, and other related duties. Qualifications QUALIFICATIONS: - Bachelor of Science in Molecular Biology, Biochemistry, or Forensic Science. - Experience in an accredited forensic DNA laboratory setting is an asset. - Experience processing casework samples and completion of an understudy training program are assets. - Computing skills (Microsoft Office, databasing, etc.). - Good communication and interpersonal skills. - Ability to work independently. Additional Information Benefits - Why you'd love working with us - Competitive pay - Minimum of twenty-five days of vacation (or more, depending on your position) - Competitive employer-paid extended health and dental plan - take a look at our benefit plans! - Defined benefit pension plan with employer contributions - Professional Development funds and resources - Access to most BCIT Flexible Learning courses free of charge - Wellness and Employee Assistance programs - Complimentary membership with free access to the Fitness Centre, Gymnasium, and more - Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. Salary Range $48,467 to $81,209 per annum Additional Salary Information Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.

MicroAire Surgical Instruments LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. S + Department: International + Reports to: VP, International + Summary MicroAire Surgical Instruments is a global medical device company advancing surgical innovation and improving patient outcomes; as a part of Marmon Holdings, Inc., a Berkshire Hathaway company, valuing technical excellence and strong customer partnerships. To support continued international growth, MicroAire is expanding its technical support presence across Europe. The Technical Support Specialist – International serves as the primary technical liaison for European customers, providing on‑site installation, setup, troubleshooting, and ongoing technical support for MicroAire surgical equipment. This role combines hands‑on field support, remote assistance, and customer training, while partnering closely with International Sales, Quality, Operations, and Engineering to deliver consistent, compliant, and high‑quality customer experiences. + Essential Duties and Responsibilities: Customer Equipment Setup & On‑Site Support - Perform on‑site installation, configuration, and validation of MicroAire surgical equipment at customer locations across Europe. - Support initial system setup, accessory configuration, and operational readiness prior to clinical use. - Provide hands‑on training to surgeons, clinical staff, and biomedical teams on proper equipment operation, care, and basic troubleshooting. - Serve as a technical presence during product launches, evaluations, and key customer implementations as needed. Technical Support & Issue Resolution - Act as a primary point of contact for international customers seeking assistance with MicroAire hardware, software, and accessories. - Troubleshoot technical issues via on‑site visits, phone, email, and remote support tools, ensuring timely and effective resolution. - Guide customers through structured troubleshooting steps while maintaining professionalism in high‑pressure clinical environments. - Provide product training to MicroAire’s distributor partners - Escalate complex issues to Engineering, Quality, or Operations while providing clear documentation and follow‑through. Documentation, Quality & Regulatory Compliance - Accurately document all customer interactions, service activities, and technical issues in MicroAire’s CRM or service management systems. - Ensure complaints, adverse events, and service concerns are identified, documented, and escalated in accordance with FDA, EU MDR, and internal quality system requirements. - Support post‑market surveillance activities by providing timely and complete technical information related to field issues. - Maintain compliance with company policies, training requirements, and regional regulatory standards. Cross‑Functional Collaboration - Partner with International Sales to support customer demos, evaluations, and relationship building. - Collaborate with Engineering and Operations to provide field feedback that informs product improvements and serviceability. - Work closely with Quality and Regulatory teams to ensure consistent application of complaint handling and documentation standards. - Contribute to the development of technical documentation, training materials, and internal knowledge resources. Continuous Learning & Improvement - Stay current on MicroAire product updates, enhancements, and evolving clinical applications. - Participate in ongoing technical, regulatory, and customer service training. - Identify opportunities to improve installation processes, service workflows, and customer support practices across the international organization. + Education and Experience - Bachelor’s degree required; preferred fields include Biomedical Engineering, Mechanical Engineering, Electrical Engineering, or related technical disciplines. - Experience supporting medical devices, surgical equipment, or capital equipment in a clinical or field‑based environment strongly preferred. - Prior experience working directly with hospitals, surgical centers, or healthcare professionals is highly desirable. + Competencies Competency Skills Behaviors Technical Expertise • Medical device hardware and system troubleshooting • Hands‑on equipment installation and configuration • Basic electromechanical and system‑level diagnostics • Accurately installs and configures MicroAire equipment at customer sites • Diagnoses technical issues methodically and applies appropriate solutions • Confidently supports equipment in clinical and operating room environments Customer & Clinical Support • Customer service in regulated healthcare settings • Clinical environment awareness • Relationship‑based support • Builds trust with surgeons, clinical staff, and biomedical teams • Maintains professionalism during time‑sensitive or high‑pressure situations • Represents MicroAire positively during on‑site visits and customer interactions Communication • Clear verbal and written communication • Technical explanation and training • Cross‑cultural communication • Explains technical concepts clearly to both technical and non‑technical users • Adapts communication style to different audiences and cultural contexts • Provides concise, accurate updates to customers and internal teams Problem Solving & Decision Making • Analytical troubleshooting • Root cause identification • Independent judgment • Approaches problems logically and remains calm under pressure • Identifies when to resolve issues independently versus escalating appropriately • Applies sound judgment while working independently in the field Quality & Compliance Awareness • Complaint identification and documentation • Regulated industry documentation practices • Understanding of FDA / EU MDR principles • Accurately documents service activities and technical issues • Recognizes potential complaints or adverse events and escalates per procedure • Adheres to quality system and regulatory requirements consistently Collaboration & Teamwork • Cross‑functional collaboration • Partnership with Sales, Quality, and Engineering • Works effectively with International Sales during installations and evaluations • Shares field insights to support product and process improvement • Contributes positively to a global, cross‑functional team environment Organization & Accountability • Time management and prioritization • Travel planning and self‑management • Documentation accuracy • Manages travel, service commitments, and priorities independently • Meets customer and internal response expectations consistently • Maintains accurate and timely records of all support activities Learning Agility • Technical learning and adaptability • Continuous improvement mindset • Quickly learns new products, updates, and clinical applications • Seeks feedback and incorporates lessons learned from field experience • Actively participates in training and knowledge‑sharing efforts + Work Environment, Physical Demands and Protective Equipment - Training and/or orientation that will be provided to ensure compliance with policies or agreements. - This role works in hospital and office settings. + Schedule, Travel Responsibility, Special Conditions or Requirements - This role will either be based in Germany or the Netherlands and remote, with frequent travel to customer sites across assigned regions. - Must live near an international airport - 60% Travel with the ability to work flexible schedule - Travel may include short‑notice visits to support installations, troubleshooting, or customer needs. - Occasional travel to MicroAire facilities for training or meetings may be required. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Technical Applications Supervisor is responsible for the supervision of a team of Field Technical Applications Specialist to ensure that customer needs and expectations are met in a timely manner. The role will oversee the installation of all instruments, training of operators in the use of Beckman Coulter diagnostic equipment and providing ongoing support to customers. The Supervisor ensures the department's regulatory requirements, policies, and procedures are adhered to, certifying all Technical Application Specialists activities comply with established Standard of Work. This position reports to the East Area Applications Manager and is part of the East Area Applications Team located in the Eastern United States and will be working remotely to cover the US Mid-Atlantic Region with up to 80% travel. In this role, you will have the opportunity to: - Lead and develop a team of Applications Associates while demonstrating teamwork with other Technical Applications Supervisors and Managers. - Align with the top-level goals and objectives of Beckman Coulter and perform Daily Management to successfully achieve our goals. - Learn and grow business and technical skills to achieve own career goals. The essential requirements of the job include: - Bachelor’s degree in Laboratory Science plus 5+ years of field diagnostics experience OR Masters degree with 3+ years of field diagnostic experience. - Previous Diagnostic Laboratory experience in at least one area (Clinical Chemistry, Clinical Hematology, Clinical Urinalysis or Clinical Immunoassay). - Demonstrated experience in team projects as a primary participant, lead of a team project or individual project that made a positive impact to the organization or department. Travel, Motor Vehicle Record & Physical/Environment Requirements: - This position requires up to 50% flying and/or driving travel, which includes overnight stays. Travel will primarily be within the territory and at times outside the Mid-Atlantic Area. - Must have a valid driver’s license with an acceptable driving record. - Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: - 2+ years of experience of people management/leadership - Experience in software tools ie. Smartsheet, Miro, and Excel - MBA degree a plus Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The annual salary range for this role is $105,000.00-$120,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-AP1 #LI-Remote Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.