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Pearce Services logo
Pearce Services

Providing mission-critical infrastructure solutions to create a more connected and sustainable future.

Experienced Critical Power Field Technician, UPS Field Engineer

Field EngineerField EngineerFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

73 days ago

Salary

$35K - $45K / year

Seniority

Senior

High School5 yrs expEnglish

Job Description

Experienced Critical Power Field Technician, UPS Field Engineer

Pearce Services

• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment. • Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment. • Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations. • Customer relationship building – Provide excellent customer service and upsell products. • Field troubleshooting calls from customers to a satisfactory resolution. • Quickly respond to critical situations. • Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data. • Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies. • Specific duties may vary or evolve over time based on business and client needs.

Job Requirements

  • Minimum of five (5) years serving in an OEM service environment in the critical power space -OR-
  • Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability.
  • Prior military training in electronics or avionics (A School, AIT, etc.) preferred
  • Good understanding of AC/DC electrical principles.
  • Knowledge of test equipment operation, such as multi-meters, and battery test equipment
  • Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
  • Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
  • Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
  • Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.

Benefits

  • Health and life insurance
  • 401k with employer match
  • Paid time off
  • Tuition reimbursement
  • Professional development courses
  • Company vehicle
  • Performance and referral bonuses
  • Production incentives
  • Tool/equipment and fuel stipends
  • Paid vacation and paid holidays

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