We create customer intimacy at every digital touchpoint
Salesforce Portfolio Manager
Location
United States
Posted
72 days ago
Salary
0
Seniority
Senior
Job Description
Salesforce Portfolio Manager
Astound Digital
• Partner with Client Partners to identify, qualify, and close upsell and cross-sell opportunities, developing tailored Salesforce roadmaps that leverage new clouds, features, and AI capabilities to drive long-term revenue. • Oversee the delivery of complex Salesforce implementations—budget, scope, and schedule—ensuring that technical excellence serves as the foundation for account expansion. • Participate in the development of SOWs and pitches, translating complex Salesforce technical architecture into compelling business value and “big picture” digital transformation stores for C-suite stakeholders. • Lead and mentor cross-functional delivery teams (PMs, Scrum Masters, Product Owners), ensuring they follow Salesforce SDLC best practices and are trained to identify client "pain points" that signal new business opportunities. • Facilitate steering meetings and QBRs (Quarterly Business Reviews) to showcase platform health and ROI, proactively mitigate risks, and secure buy-in for future phases of work. • Manage portfolio P&L, including margin health, resource utilization, and contract renewals, ensuring a frictionless transition from sales to delivery. • Act as the "voice of the client" internally while maintaining a firm grasp on Astound’s commercial interests to ensure win-win outcomes.
Job Requirements
- 5+ years of experience in project management or account relationship management, with at least 1+ year focused on Salesforce-centric digital transformations.
- Proven track record of growing Salesforce accounts through consultative selling and strategic account planning.
- Deep understanding of the Salesforce product suite.
- Significant experience using Atlassian tools (JIRA/Confluence) and CRM software, specifically Salesforce.
- Strong financial acumen with experience managing program budgets, resource calendars, and profitability metrics.
- Exceptional negotiation and interpersonal skills, with a background in navigating complex client environments and steering committees.
- Bachelor’s degree required; a Master’s degree or relevant professional certifications are highly preferred.
Benefits
- Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe.
- Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
- Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
- Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
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