Title: Billing Account Representative - 1134 Location: Binghamton United States Job Description: As a Billing Account Representative, you will bill, reconcile and maintain accounts and administer services to Group Billing, Credit Union and Individual clients of the company while ensuring compliance with all applicable regulatory guidance. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: - Process billing, adjustments and verifications, reconcile payments and follow up. Monitor assigned cases to ensure timely remitting and processing of payments. - Process general service requests including salary savings list bills, premium and loan payments, premium and loan payments, pre-nonforfeiture processing, health policy billing, policy system correction requests, DAC tax reporting, beneficiary changes, submission of policy system correction requests and returned checks. - Confer with Agents, payroll offices and customers by telephone and email relative to post issue service requests and questions. Process related service requests. - Manage Electronic Funds Transfer accounts, perform taxable gain calculations and tax reporting. - Process payments by phone and remain Payment Card Industry compliant when handling debit and credit card payments. - Keep records of customer interactions and transactions. - Create and update procedural documentation. - Assist with Call Center overflow calls at high volume times. - Assist with departmental training as needed. Required skills & experience: - Minimum of 2 years experience in Customer Support. - Experience in accounting or bookkeeping required. - Experience in an insurance industry or call center environment preferred. - Experience working in a financial institution preferred. - Fluency in Spanish a plus. - Intermediate knowledge of Microsoft Word and Excel. - Excellent written and verbal communication skills. - Excellent data entry skills. - Ability to perform work accurately and thoroughly. - Ability to take care of both internal and external customer needs. - Ability to pay close attention to detail. - Ability to prioritize and organize a heavy workload. Education Required: Associate's degree in Business or related field of study required. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications.

Who We Are Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The New Orders Specialist primary function is to answer inbound calls from existing and potential First American customers. The representatives must clearly, accurately, professionally and consistently answer questions, take every opportunity to sell and up sell, enter renewal and new Direct to Consumer contracts into FALCON and document each call. Essential Functions - Answer sales calls from inquiring buyers, sellers, existing customers, agents, brokers and title/escrow customers. - Make product recommendations based on client’s budget and unique home needs - Upsell optional coverage and plans as appropriate by audience - Troubleshoot inbound calls from existing customers (as indicated above) and redirect calls to proper departments as required. - Send email communication to potential customers and sales reps - Process various contractual changes, such as renewals, new contracts, option ads, drops contract exclusions, cancellations and credit card updates. - Process and send Real Estate invoices as required. - Process seller’s coverage cancelation/Overcome cancelation requests. - Verify and update all homeowner contact information and ensure detailed documentation of customer or contact interaction. - Consistently perform compliant wrap-ups. - Maintain consistent knowledge of company (FA and Alliance) products, version updates, pricing, promotions and broker agreements. - Keep abreast of industry, contract coverage and limits, process and procedures. Requirements - High School Diploma or equivalent - 1-3 years inbound call center sales experience. - Excellent customer service and sales skills. - Exceptional oral, written communication and listening skills. - Ability to clearly and effectively communicate to both external and internal customers. - Excellent organizational skills (Multi-tasking, prioritizing and follow up). - Fundamental understanding and some practical experience of all of the facets of the Home warranty sales functions - Ability to work under pressure and remain flexible to changing schedules and demands. - Ability to apply common sense, understanding and problem solving. - Working knowledge of Windows and Microsoft Office. - Knowledge of the real estate or mortgage industry helpful. Pay Range: $17.69 - $23.56 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Title: Grants and Finance Specialist (Post Award Specialist) Location: Providence United States Job Description: - This position is Hybrid - Scheudle to be dicussed at the time of an interview* Job Summary: The Departmental (Grants and Finance Specialist) Post-Award Specialist manages departmental post-award activities such as budget control, managing and forecasting expenses, and reconciliation of award and contract finances. The incumbent is responsible for financial reporting and ensuring compliance with sponsor requirements, as well as problem solving, prioritizing, and multitasking of assignments, requests and submission deadlines. The role frequently requires managing several competing deadlines, often with short lead times. The incumbent facilitates clear communication amongst staff, administration and faculty members, collaborators, and sponsors. The incumbent ensures adherence to hospital and system standards. Specifications: Bachelor's Degree required. Federal post-award experience strongly preferred. Must be proficient with Microsoft Office and possess excellent communication skills and analytical abilities. Minimum of 3 to 5 Years Must be proficient in the English language. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Title: Billing Specialist Location: Robbinsdale and Maple Grove United States Job Description: Requisition Number: 513126 Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list. Benefits the North Way! As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits. - Health & Welfare Benefit Packages - 401k Retirement Match or Pension Plan, based on workgroup eligibility - Generous Paid Time Off (PTO) Plans - Adoption Reimbursement up to $3000 per child - Child Care Discount Program with New Horizon 10% off weekly childcare tuition - Education/Tuition Reimbursement - 24/7 Fitness Center Access for all benefit eligible team members Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. About this position Maintains and supports the operations for assigned clinic and specialty groups. The Billing Specialist effectively utilizes the clinic billing system to capture and follow-up on receivables timely, according to payer specific contracts. Maintains partnerships with appropriate staff and departments to ensure optimal working relationships. Variation of duties may result based on the assigned duties. Requirements Education - High school diploma or equivalent (i.e. GED) required. - Associates degree preferred. Experience - Two years office or collections experience in health care, preferable in clinic or hospital billing, claims resolution, and customer service. • Knowledge of medical terminology required. - Demonstrates problem-solving, critical thinking, interpersonal, organizational and communication skills at an advanced level. - Computer skills to include Microsoft Office. - Knowledge of industry standards and payer requirements. - Knowledge of computer billing systems and other office computer systems. - Ability to plan, organize and prioritize work to achieve outcomes. - Takes personal responsibility for remarkable performance and inspiring teamwork. Licensure/Certification The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: Non Contract Hours per two week pay period: 80 Shift: Days 8 hours Weekend Requirement: None Call Requirement: None Remote or On-site: Hybrid Remote FLSA Status: Non-Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range: None - Job Uses Salary Grades, based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked. STI Bonus Eligible: False Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position