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Granicus logo
Granicus

Empowering a Modern Digital Government.

Project Manager

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 501-1,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

115 days ago

Salary

$60K - $85K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Project Manager

Granicus

• Manage complex mission driven projects for public sector clients • Own the project scope, timeline, and budget • Responsible for coordination of cross-functional teams to best serve Granicus customers • Oversee quality assurance, execution, delivery, reporting and contract compliance for all project deliverables • Leverage company standard processes and tools for executing, tracking, and billing projects • Serve as an innovator to strengthen the value of Services projects and to expand offerings • Provide expertise as a trusted advisor to internal resources, customers and partners • Maintain proactive approach to executing customer initiatives, anticipating customer needs and guiding decisions based on data and best practices • Partner with and consult Sales and Customer Success and other internal teams in pursuit of Services opportunities • Provide feedback to sales and support functions on project execution in retrospective meetings where applicable to adjust proposal and process changes on future projects • Survey and analyze customer satisfaction of projects delivered by department • Enlist internal stakeholders to help navigate within a customer organization and manage escalations

Job Requirements

  • Minimum of 3 to 5 years’ experience overseeing complex projects
  • Experience managing projects and working with distributed/remote teams
  • Have experience and/or enthusiasm for public service, citizen engagement, legislative processes, and communication
  • Commitment to maintain and exceed Granicus’ standard of excellence in project management, deliverables and personnel
  • Enjoy managing simultaneous projects in a fast-paced environment
  • Ability to satisfy project and client objectives and achieve consistently high customer satisfaction feedback
  • Demonstrated project management experience, or any equivalent combination of education and work experience
  • This role requires willingness to travel up to 20% of the time for client immersions
  • Proficient use of CRM solutions (Salesforce preferred)
  • Proficient use of project management solutions (Wrike preferred)
  • Proficient use of Microsoft Office solutions (Word, Excel, PowerPoint)
  • Possess superior communication (oral and written) and analytical skills.

Benefits

  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
  • Multiple Health Plan Options – Including a 100% employer-paid plan.
  • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  • Fitness Reimbursement Program – Stay active, your way.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  • Paid Parental Leave – For both birthing and non-birthing parents.
  • Traditional & Roth 401(k) – With a generous company match.
  • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

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