• Identify and qualify potential new customers through various channels, including cold calling, email campaigns, and social media outreach. • Build and maintain relationships with potential and existing customers to promote our products and services. • Collaborate with the sales team to develop and execute strategies to increase sales and revenue. • Conduct market research to identify new opportunities and stay up-to-date with industry trends. • Work closely with the Growth and Expansion team to develop and implement lead generation campaigns. • Maintain accurate records of all sales and customer interactions in our CRM system. • Attend trade shows, conferences, and other industry events to promote our products and services.

• Identify and qualify potential new customers through various channels, including cold calling, email campaigns, and social media outreach. • Build and maintain relationships with potential and existing customers to promote our products and services. • Collaborate with the sales team to develop and execute strategies to increase sales and revenue. • Conduct market research to identify new opportunities and stay up-to-date with industry trends. • Work closely with the Growth and Expansion team to develop and implement lead generation campaigns. • Maintain accurate records of all sales and customer interactions in our CRM system. • Attend trade shows, conferences, and other industry events to promote our products and services.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team. The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team. Additional responsibilities to include but not limited to the following: - Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards. - Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers. - Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc.) - Identify and elevate clinical inquiries to the pharmacist team as appropriate. - Other duties assigned, for example faxes, sorting, email boxes, CAS maintenance, etc. Required Qualifications - 1 years experience in customer service or call center environment - Must be able to work from home, this is a 100% work from home position - Have wired high speed internet - Able to apply basic computer skills. Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable. Keyboard skills essential. - Basic pharmaceutical knowledge pertaining to terminology, calculations, and protocols. Preferred Qualifications - Must be able to multitask and utilize multiple system applications simultaneously. - Must be able to utilize available resources independently and provide high quality work. - Must be able to absorb presented information, display motivation, seek development and problem solve. - Ability to adapt and change with workflow and shifting priorities. - Must possess excellent written, verbal, grammar, and listening communication skills. - Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner. - Ability to maintain confidentiality of PHI (Protected Healthcare Information). Education High School Diploma or equivalent GED Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Identify, build, and scale strategic partnerships with payment service providers, acquirers, and high-volume merchants across priority industries, driving rapid expansion of the regional merchant base and transaction volume. • Own the full enterprise sales cycle including prospecting, cold outreach, pitching, commercial structuring, contract negotiation, KYB coordination, and cross-functional integration execution to accelerate go-live timelines. • Develop and manage strong relationships with senior decision-makers within PSPs, acquirers, and large merchants, leveraging regulatory positioning and market credibility to unlock traditional payment infrastructure partnerships. • Design and execute regional expansion strategies that prioritize high-impact verticals such as gaming, iGaming, trading platforms, e-commerce, OTA, and digital services, while identifying emerging opportunities across underpenetrated sectors. • Collaborate closely with Product, Integration, Legal, Compliance, and Marketing teams to localize solutions, streamline onboarding processes, and develop joint go-to-market initiatives that drive merchant adoption and GMV growth. • Analyze merchant performance and partnership data to segment accounts, optimize commercial terms, improve profitability, and maximize long-term ecosystem leverage. • Continuously monitor competitive landscape, regulatory developments, and market shifts to refine regional strategy and inform global payment distribution expansion. • Track and deliver against aggressive KPIs including merchant base growth, acquirer onboarding targets, and measurable transaction volume expansion.