Role Description The Fraud Investigator plays a critical role in protecting the financial assets, operational integrity, and reputation of Nymbus clients by leading advanced investigations into complex and high-impact fraud cases across multiple payment channels and products. This role involves the proactive identification of suspicious patterns and anomalies through the review of transactional data, case alerts, and non-alert-based referrals from both internal and external sources. - Perform in-depth case analysis and connect cross-channel and cross-client fraud activity. - Determine the root cause of fraudulent behavior. - Work directly with clients to present investigative findings and provide recommendations for risk mitigation. - Ensure timely resolution of escalated cases, including preparing comprehensive reports and tracking key trends. - Recommend targeted process enhancements. - Collaborate closely with internal operations teams, external client contacts, and third-party fraud detection platforms. - Draft and maintain investigative procedures and mentor Fraud Analysts. - Contribute to the development of enterprise-wide fraud prevention strategies. Qualifications - Associates degree in Business, Criminal Justice, Finance, or a related field preferred. - Minimum 5 years of experience in fraud investigation or advanced fraud analysis, preferably in a financial institution or fintech environment. - Proven track record managing complex investigations from initiation to resolution. - Strong understanding of fraud detection tools and platforms (e.g., Verafin, DataVisor). - Fraud certification (CFE, CFCI, or equivalent) strongly preferred. - Expertise in identifying patterns, connecting data points, and recognizing emerging fraud trends. - Strong understanding of banking operations, payment systems, and relevant regulations. - Exceptional written and verbal communication skills. - Proven analytical, research, and problem-solving skills, with a detail-oriented mindset. - Ability to work independently on complex assignments while collaborating effectively with cross-functional teams. - Proficient in Microsoft Office and Google applications, with strong Excel and data analysis skills. - Comfortable navigating multiple systems and applications in a fast-paced, deadline-driven environment. Requirements - Lead end-to-end investigations into complex and high-impact fraud cases. - Analyze transactional data across multiple sources to identify patterns, trends, and emerging fraud typologies. - Develop and maintain detailed fraud reports for clients. - Collaborate with internal operational and support teams. - Conduct in-depth reviews of customer claims involving various payment channels. - Identify gaps and recommend procedural enhancements. - Track and report investigation metrics for client review. - Stay current on industry fraud trends and compliance requirements. - Provide training and mentorship to Fraud Analysts. Benefits - $65,000 - $75,000 Annual Salary. - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - 100% Remote. - 401(k) plan. - Insurance - Health, Dental and Vision. - Flexible Paid Time Off.

• Play a critical role in strengthening eGRC (Enterprise Governance, Risk Management and Compliance) risk data aggregation and reporting capabilities. • Assist with the advancement of the data management strategy and ensuring compliance with regulatory expectations. • Perform system admin provisioning for new users, validating data within the Risk Works environment, enhancing automation of manual processes related to data, and ensuring data is properly registered. • Establish, maintain, and communicate standards for recording, searching, and reporting data kept in the enterprise's databases and warehouses. • Confer with other technical staff to plan database conversion projects or establish large scale mining, reporting, or data display exercises. • Guide or provide technical assistance to database administration projects to maintain enterprise-wide standards.

• Manage daily team activities to advance the work of one or more projects. • Plan, document, review, and manage subordinate performance. • Develop implementation plans. • Allocate and coordinate resources. • Provide analytical support in synthesizing and reporting results. • Develop, monitor, and review project budgets. • Manage administrative tasks to include access requests, space management, equipment procurement and tracking, and contractor requisitions and work orders

• Lead the development and delivery of robust Identity Governance strategies and solutions for clients. • Conduct comprehensive assessments of existing identity management frameworks and processes. • Develop and present strategic recommendations to client stakeholders, showcasing the business value of proposed changes. • Collaborate with cross-functional teams to design and implement best practices in identity governance. • Mentor junior consultants and provide guidance to enhance their skills and project contributions. • Monitor project progress and provide updates to clients, ensuring transparency and alignment throughout the engagement. • Stay abreast of industry trends and changes in compliance regulations impacting identity governance.