• The Senior Billing Analyst will be responsible for managing and executing the billing process, including generating invoices, reviewing billing data, reconciling accounts, and preparing reports. • This role requires a detail-oriented professional with extensive experience in billing operations and financial reporting. • Collaborate with various departments to ensure accurate and efficient billing practices. • Generate and review invoices to ensure accuracy and completeness. • Reconcile billing data with financial records to ensure consistency. • Manage the billing cycle from start to finish, ensuring timely and accurate invoicing. • Address and resolve billing discrepancies and disputes promptly. • Maintain and update billing systems. • Prepare regular billing reports and financial statements. • Reconcile balance sheet related accounts, such as A/R and bad debt. • Reconcile billing accounts and resolve any discrepancies. • Assist in audits related to billing and financial reporting. • Identify and implement improvements to billing processes to enhance efficiency and accuracy. • Work closely with the finance, rev ops, sales, and customer service teams to ensure accurate billing and resolve any issues. • Communicate effectively with clients to address billing inquiries and provide assistance. • Follow up with customers weekly to ensure invoices are processed timely.

• Manage and execute the billing process, including generating invoices and reconciling accounts. • Prepare regular billing reports and financial statements. • Reconcile balance sheet related accounts, such as A/R and bad debt. • Generate and review invoices to ensure accuracy and completeness. • Address and resolve billing discrepancies and disputes promptly. • Follow up with customers weekly to ensure invoices are processed timely. • Assist in audits related to billing and financial reporting. • Communicate effectively with clients to address billing inquiries and provide assistance. • Identify and implement improvements to billing processes to enhance efficiency and accuracy.

• Own end-to-end customer billing, including invoice generation, validation, and delivery across multiple currencies. • Manage monthly billing cycles for subscription and usage-based invoicing. • Submit invoices through customer AP portals and ensure timely and accurate invoice distribution. • Maintain billing schedules, contract updates, and customer details in NetSuite SuiteBilling. • Respond to customer billing inquiries and resolve discrepancies or disputes efficiently. • Partner with Sales and Customer Success on billing setup, changes, renewals, and customer communication. • Monitor AR aging and proactively manage collections activities. • Conduct weekly AR aging reviews and identify trends or risks. • Utilize automated dunning processes and conduct direct outreach when necessary. • Communicate with customers regarding overdue balances, remittances, and payment plans. • Support month-end close activities related to AR and bad debt considerations. • Analyze billing and collections data to identify discrepancies or opportunities for process improvement. • Reconcile billing data between NetSuite, Salesforce, and internal systems. • Validate usage data, billing logic, and usage-based charges. • Maintain accurate customer, contract, and billing master data across systems. • Provide documentation and support for internal audits and financial reporting needs. • Work extensively with NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets. • Support enhancements to quote-to-cash workflows and system integrations. • Take ownership of scheduled and off-cycle bill runs, including invoices for newly closed deals.

Grants and Contracts Specialist II or III Location: Richardson United States Posting Number S06941P hybrid Job Description: Posting Number S06941P Position Title Grants and Contracts Specialist II or III Functional Title Grants and Contracts Specialist II or III Department Sponsored Programs Administration Salary Range Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 03/25/2026 Posting Close Date Open Until Filled Yes Desired Start Date 04/13/2026 Job Summary Perform pre- and post-award activities. Pre-award activities include reviewing faculty proposals submitted to the Office of Sponsored Projects (OSP) and ensuring that all applications comply with University policy, sponsor guidelines, and state and federal regulations. Responsibilities include award review, acceptance, and setup to facilitate appropriate long-term management. Post-award activities include training in post-award management of research awards and assisting with non-financial compliance issues. This position requires the appropriate application of knowledge of research administration principles, practices, and procedures. Grants and Contract Specialist II position information: FLSA Status: Exempt Salary Grade: 10 Salary Range: $61,000 - depending on qualifications Grants and Contract Specialist III position information: FLSA Status: Exempt Salary Grade: 11 Salary Range: $69,000 - depending on qualifications Minimum Education and Experience Grants and Contracts Specialist II Bachelor's degree in business or related field. Three years of experience in the preparation and processing of research grant and/or contract proposals and in their administration, both pre- and post-award or an equivalent combination of education and experience. Grants and Contracts Specialist III Bachelor's degree in business, public administration or accounting and five or more years of relevant professional experience in research administration, including at least one year of experience as a Senior Grants Specialist or Post-award management in a University Sponsored Project office; or any equivalent combination of education and experience. Preferred Education and Experience GCS2: 3+ years relevant professional experience, preferably in research administration or at a university. GCS3: 5+ years relevant professional experience in research administration, preferably at least 1 year experience as a Senior Grants Specialist. Other Qualifications To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Essential Duties and Responsibilities Grants and Contract Specialist II - Primary responsibility includes all aspects of proposal preparation and submissions: - To include finding funding; interpreting sponsor guidelines for proposal submissions, - Reviewing routine/complex proposals and budgets for compliance with applicable regulations and policies. - Utilizes multiple sponsors and internal electronic systems and websites. - Acts as liaison for UTD to sponsors, faculty and staff throughout the campus; resolves complex issues independently. Secondary responsibilities include: - Reviewing awards for acceptance; ensures research compliance issues are addressed;. - Facilitates sponsor changes to awards - Drafts, negotiates and executes contracts;. - Monitors the timeliness of the submission of sponsor reports and other deliverables - Facilitates project close-outs. Grants and Contract Specialist III - Specializes in proposals and awards that have a significant degree of complexity. - Serves as a mentor to junior specialists to aid their development and growth in the field. - Contribute to reviewing and assisting junior team member's work as directed by supervisors. - Assists with monitoring team activities and ensuring that new requests are claimed and added to the work log in a timely fashion. - Must know about federal grant systems and the rules and regulations that guide the administration of externally sponsored awards (including, but not limited to, Uniform Guidance; NIH, NSF, NASA, DoD, and DoE grant policies). All incumbents will remain current on issues in the field of research administration and attend training for professional development. Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information FOR TEXAS RESIDENTS ONLY - Hybrid remote work environment available and a UT Dallas Remote Work Agreement is required upon employment. Use of personal computer and other standard office equipment may be required. Must be located within the State of Texas and have the ability to be on campus with 24 hours of notice. What We Can Offer UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes: - Competitive Salary - Tuition Benefits - Internal Training - BCBS PPO Medical insurance - 100% paid for full-time employees - PPO and DHMO Dental Insurance Plan - PPO plans include ortho benefits - Vision Insurance - Long and short-term disability - TRS Retirement Plan - defined benefit plan offering lifetime annuity upon retirement - Voluntary Retirement Plan Options - additional savings opportunities with Tax-Sheltered Annuity Plans and Deferred Compensation Plans - Dental/Vision/AD&D - Paid time off - Paid Holidays - Paid Winter Break - Fertility Benefits - Remote Work Options - approved by department All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Special Instructions Summary Important Message 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator.