• Own and lead global compliance monitoring programs for all GxP third parties, ensuring timely qualification, requalification, or disqualification. • Design and manage a global, risk-based GxP audit program covering GMP, GDP, GCP, GLP, and GVP audits, both remote and on-site. • Oversee third-party audits, ensuring findings are risk assessed, reported, and closed with appropriate CAPAs; follow up on CAPA completion. • Maintain and assess approved supplier and vendor lists, including criticality ratings and compliance status. • Ensure all qualification and requalification activities align with EU, UK, and FDA GxP expectations and internal SOPs. • Monitor ongoing third-party performance using audits, KPIs, deviations, complaints, and quality metrics. • Lead risk-based internal audit programs and delegate audits to appropriately qualified personnel. • Support development, review, and management of Quality/Technical Agreements (QTAs) and Service Level Agreements (SLAs) with Legal and Operational leads. • Serve as the quality lead for new third-party onboarding, due diligence, and qualification projects. • Escalate critical compliance risks and trends to Quality Leadership and lead cross-functional remediation. • Collaborate with Procurement, Supply Chain, Clinical Operations, Regulatory, Medical Affairs, and PV to ensure consistent third-party oversight. • Act as a subject matter expert for regulatory inspections related to third-party audits and qualifications, maintaining audit readiness.

• Serve as a senior escalation engineer and technical leader responsible for resolving complex enterprise issues across SharePoint Server and Microsoft 365 environments • Combine deep architectural expertise with hands-on troubleshooting to diagnose root causes, restore service during critical incidents, and design long-term solutions • Partner with client stakeholders to translate business requirements into cloud and hybrid solutions • Review existing architecture and make recommendations • Conduct supportability reviews and provide detailed assessments of a product’s configuration • Conduct root cause analysis and develop remediation strategies • Collaborate with the TAM and support teams to examine ticket trends and identify recurring issues • Lead reactive troubleshooting or proactive service delivery activities • Design governance frameworks for SharePoint and Microsoft 365 environments • Design and develop automation frameworks and PowerShell tooling • Plan and implement Business Connectivity Services and Secure Store Service • Guide clients during system and application upgrades and modernization efforts • Act as the SME through the design, implementation, and operational support of SharePoint and Microsoft 365 solutions • Configure and manage enterprise content management, collaboration platforms, and productivity services

• The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. • This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices, while also supporting partner-driven implementations. • The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation. • Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects. • Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation.

• Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements. • Identify opportunities for improvement and architecture enhancements based on Veeam solutions. • Design both high-level and detailed solution architectures tailored to customer environments. • Create low-level design documents and detailed technical specifications to guide implementation teams. • Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects. • Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans. • Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements. • Provide level-of-effort estimations to support project planning and resource allocation. • Provide technical oversight during solution deployment and post-sales implementation. • Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures. • Support troubleshooting efforts and resolve complex implementation challenges. • Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment. • Engage with customers, partners, and internal teams to ensure successful solution adoption. • Serve as a trusted technical advisor, translating business objectives into effective technical strategies. • Communicate technical details effectively with both technical and non-technical stakeholders. • Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures. • Contribute to the development and update of internal best practices and technical standards, improving delivery efficiency and partner enablement.