Role Description Join the team as a German-speaking Customer Service Agent, one of Germany's most trusted insurance groups. You'll assist customers with inquiries, process claims, manage insurance documentation, and ensure all actions comply with regulatory standards. This is a remote role that requires accuracy, empathy, and the ability to handle complex insurance topics while delivering excellent customer service. Key Responsibilities - Handle customer inquiries and resolve insurance-related questions - Process claims, applications, changes, conversions, and terminations - Manage general account requests: address changes, SEPA mandates, account updates - Ensure accurate data entry and compliance with GDPR and internal regulations - Prepare insurance offers (liability, accident, property, legal expenses) via cross-selling - Support registrations for the My HUK online self-service portal - Process incoming documents (post/email) within SLAs - Escalate complex cases when required - Participate in ongoing training to maintain high performance Qualifications - German C2 — excellent written and verbal communication - Strong empathy, listening skills, and ability to explain complex information - Advanced problem-solving and decision-making skills - Proven ability to handle challenging interactions calmly and professionally - High level of accuracy and compliance awareness - Solid operational skills: documentation, multitasking, process adherence - Confident working with Windows, Android, Chrome, MS Office & CRM systems - Typing: 25 WPM with 85% accuracy - High school diploma or higher Training & Development - You will benefit from one of the most structured onboarding programs in the sector: - 61 days of training - Induction - On-the-job practice - Continuous refresher courses - Full support to ensure success from day one Compensation & Contract - Base Salary: 1,450 EUR gross/month - Monthly Productivity Bonus: Up to 10% (max 145 EUR gross) - Total Monthly Compensation: MIN: 1,450 EUR, MAX: 1,595 EUR - Contract Duration: 8-month contract - Relocation Support: Provided in full (details shared during offer stage) Why Join - Fully remote position with structured onboarding - Trusted German insurance project (HUK-COBURG) - Competitive salary + bonus package - Career growth and cross-skilling opportunities - Supportive and professional working environment

Role Description As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At TravelWithSan, we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities - Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. - Support clients with booking modifications, cancellations, and special travel requests. - Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. - Follow up with clients to confirm travel plans and gather feedback post-trip. - Address concerns with empathy and efficiency, ensuring client satisfaction. Qualifications - Excellent communication skills—both written and verbal. - A background in customer service, ideally within tourism or hospitality. - High attention to detail, strong organizational habits, and a proactive mindset. - Tech-savvy and able to learn new systems and booking tools quickly. - A genuine enthusiasm for travel and helping others create memorable experiences. Benefits - Remote flexibility – work from anywhere, with hours that fit your lifestyle. - Exclusive perks and access to industry-only discounts. - Professional growth – ongoing training and support from a dedicated team. - Be part of a passionate community focused on building dreams and memories through travel.

Role Description Customer support is essential in today’s business landscape, making it a vital area of focus across various sectors. Education At Work is looking for motivated and enthusiastic Outbound Phone Agents to join our dynamic team. The primary goal of this role is to engage with customers, provide information, and connect them with account specialists to ensure a positive service experience. - Handle outbound calls to Discover Card holders with past due balances - Update contact information and review scripted disclosures during calls - Transfer cardholders to account specialists for further assistance Qualifications - Proactive mindset with the ability to prioritize tasks, seek assistance when needed, and collaborate effectively within a team. - Excellent verbal communication skills, comfortable engaging with customers over the phone, and dedicated to providing exceptional service. - Strong organizational, planning, and time management abilities. - Demonstrate empathy, patience, and a positive attitude in all customer interactions. - Attention to detail and commitment to meeting departmental and individual goals, including call metrics and quality standards. - Team player mentality with a focus on collective success. - Professional demeanor - including punctuality, attendance, and receptiveness to feedback and coaching. - Must live within a 50-mile radius of El Paso, TX, Salt Lake City, UT or Tempe, AZ. Requirements - Availability to schedule work during the DFS Core Work Hours: - Monday through Friday: 6:00 am - 8:00 pm MT - Saturday: 6:00 am - 12:00 pm MT - Sunday: 7:00 am - 12:00 pm MT (last Sunday of the month only) - Maintain a PCI-compliant workspace in order to protect sensitive data. - Fully remote training & work experience. - Must have an Ethernet connection, with a minimum speed of 100 MB download, 10 MB Upload. Benefits - Competitive pay - Fully remote position with locally-based supervisors for in-person support - Mentorship/Coaching opportunities - Paid training

Role Description We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish. You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment. - Support customers through their assigned advisor - Respond to inquiries and provide accurate information - Assist with scheduling, confirmations, and follow-ups - Maintain clear communication and accurate client records Qualifications - Strong communication and customer service skills - Attention to detail and comfort working remotely - Reliable, professional, and tech-comfortable Benefits - Fully remote position - Training and ongoing support provided - Opportunity to grow within a supportive team