SCHEDULER Full Time Gray, LA, US Requisition ID: 1157 General Description: Location: New Orleans Work Schedule: 3/2 – Tue, Wed, Thurs, on-site. Mon & Fri work remotely. The scheduler is responsible for building & maintaining all maintenance schedules. Schedules are activity-based, resource-levelled, prioritized, and logically tied. Successful Candidate Characteristics - Craft Construction Experience or Hands-On Turnaround/Major Project Experience - Demonstrate Advanced Primavera Software Skill - Advanced Microsoft Office Skill - Advanced Interpersonal & Communication Skills - SAP – Prometheus Scheduling Tool Experience. Basic Roles & Responsibilities • Fully understand the basics of scheduling • Schedule mechanics and understanding of activities/tasks, setting priorities, defining logic ties, milestones, durations, resources, etc. • Create and manage baselines. • Identify critical path and optimize. • Resource levelling based on client priority • Lead Schedule meetings with Asset Leadership, Advisors, Maintenance Team Lead, Planners, and any others to ensure an optimized, effective, and efficient schedule is delivered and transparent to all stakeholders. • Advanced P6 Primavera skill required. 1. P6 scheduling skills include: 2. The ability to develop an optimal WBS structure with appropriate milestones to manage execution and highlight key risks and opportunities. 3. Developing a fully Integrated schedule, with activities from all sources of execution during the Event or Project. 4. Experience in multiple schedule integration. 5. Developing a schedule with appropriate logic ties that reflect the constraints in the field and provide a realistic view of the sequence of work. 6. Levelling of resources based on an established priority scheme and personnel capacity. 7. Development and understanding of critical path, near critical path, and critical mass jobs for the event, and monitoring the impacts of total float throughout execution. 8. Setting of Baselines and progressing the schedule on a predetermined basis with input from the execution organization • Must demonstrate 5+ years of Scheduling Experience in Primavera P6. Primavera Scheduling experience preferred, managing execution schedules for multiple Major Turnarounds or Project Events, and/or a portfolio of Major Maintenance events or smaller Capital Projects

Anticipated End Date: 2026-04-30 Position Title: Nurse Practitioner 100% Virtual, CareBridge Job Description: CareBridge Advance Practice Provider, Nurse Practitioner - Indiana $5,000 Sign On Bonus * Seeking Experienced Nurse Practitioners licensed in the state of Indiana and Must Have an active RN Compact license. Location: Virtual - This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services. Work Shift: Monday – Friday, 8:00 am to 5:00 pm (EST or CST) And rotating on-call. The Advance Practice Provider, Nurse Practitioner is responsible for collaborating with company physicians, the patient’s other physicians and providers, and their family members to develop complex plans of care in accordance with the patient’s health status and overall goals and values. Provides clinical and non-clinical support to patients. How you will make an impact: - Provides primary and urgent health care via telephone and tele video modalities to patients who receive home and community-based services through state Medicaid programs, dual eligible members and other membership as assigned by our MCO partners. - Develops and implements clinical plans of care for adult patients facing chronic and complex conditions (e.g., co-morbid medical and mental health diagnoses, limited personal resources, chronic medical conditions.). - Gathers history and physical exam and diagnostics as needed, and then develops and implements treatment plans given the patient’s goals of care and current conditions. - Identifies and closes gaps in care. - Meets the patient’s and family’s physical and psychosocial needs with support and input from the company’s inter-disciplinary team. - Educates patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence and crisis anticipation and prevention. - Maintains contact with other clinical team members, patients’ other physicians and patients’ other medical providers to coordinate optimal care and resources for the patient and his or her family in a timely basis and consistent with state regulations and company health standards and policy. - Maintains patient medical records and medical documentation consistent with state regulations and company standards and policy. - Participates in continuing education as required by state and certifying body. - Prescribes medication as permitted by state prescribing authority. Minimum Requirements: - Requires a MS in Nursing. - Requires an active, national NP certification. - Requires valid, current, active and unrestricted Family or Adult Nurse Practitioner (NP) license in the state of Indiana. - Requires valid, current, active, RN Compact license. - Requires 2+ years of experience in managing complex care cases. - Experience working with Electronic Medical Records (EMR) required. Preferred Skills, Capabilities and Experiences: - Possession of DEA registration or eligibility preferred. - Active Medicaid number in the state of Indiana is highly preferred. - Experience in managing complex care cases for developmental disabilities and chronically ill patients strongly preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

The Client Services Assistant plays a key role in our Life Insurance Brokerage with supporting brokers, clients, and the insurance process from lead intake through policy issue and ongoing servicing. The expectation is that the Client Services Assistant will join the team and work towards their Life Insurance license, which the company will support. Initially, unlicensed assistants focus on coordination and support. The role also provides coverage for assigned brokers during vacations. Once licensed, Assistants may write policies. This is a remote role. Unlicensed Responsibilities - Coordinate life insurance cases from lead stage through policy issue and servicing - Support client onboarding and guide clients through the application process - Process policy changes (coverage adjustments, NS class, rating reconsiderations, beneficiary updates, cancellations, reinstatements, etc.) with required broker signoff; - Update and maintain accurate client details (contact info, address, banking/PAD/CC, beneficiaries) - Follow up on NSF payments and send payment/renewal reminders - Make daily outbound calls to new leads for broker appointments (target: ~50 calls/day) - Complete follow-up tasks and quote follow-ups assigned by brokers - Track applications and policy deliveries; follow up on pending signatures - Collect and manage PHI, medicals, APS, questionnaires, ID verification, and other underwriting requirements - Schedule meetings with brokers regarding approvals, ratings, or declined cases - Respond promptly to client inquiries and maintain clear communication - Communicate with insurance company head offices on pending documentation, payments, and case status - Maintain Salesforce accuracy, including the “Application Submitted” tab - Keep Google Drive client files and documentation updated - Support compliance needs, record accuracy, and file audits (including legacy files) - Provide client support throughout lengthy underwriting processes - Serve as scheduling point of contact for brokers and assist with the processing of outstanding items by gathering information and pushing the process forward - Perform additional administrative or operational tasks as needed - Provide appropriate service coverage for brokers during vacation periods Licensed Responsibilities - Assist with in-force client service tasks and claims (changes, acknowledgments, claims processing, insurer communication) - Identify and flag insurability risks or major life events to the servicing broker - Prepare and submit required documents (FNA, AORs, LIRDs) and assist with reapplications/repositioning - Provide sales coverage for brokers during vacation periods - Process policy changes (coverage adjustments, NS class, rating reconsiderations, beneficiary updates, cancellations, reinstatements, etc.) Qualifications - LLQP licence or working towards getting their LLQP is a plus - Subject to the MGA credit score review; minimum credit criteria must be met - Bilingual (French & English) - Experience in life insurance, financial services, banking, client service, or high-volume environments is a plus - Strong attention to detail and accuracy - Proficient with Google Suite; Salesforce and insurance software experience preferred - Experience working with life insurance claims is an asset CULTURE FIT: - Members first - we prioritize the interests and needs of our members above all else.We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L. - Growth mindset - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions. - Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company. - Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile. - Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate. This job posting is for a currently open vacancy. AI technology is not used in the screening and assessment process of our recruitment. Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Overview The Workforce Scheduler 1 is responsible for intraday scheduling and adjustments for the omnichannel multi-site operations within Technical Support. The role closely monitors real-time activity and takes action to ensure achievement of departmental goals for Utilization Shrink Service Level and Schedule Adherence. Working closely with our Workforce Analyst Technical Support and Operations leadership and peers the position is also responsible for contributions to reporting metrics like overtime unplanned and planned time off (UTO and PTO respectively) on-call hours lunch and break adherence etc. for all regions. The Scheduler must have in-depth knowledge and a thorough understanding of the relationship between adherence staffing call arrival patterns and volumes. Responsibilities - Assist with the management of UTO and PTO requests and processing using multiple systems for all regions - Assist in real-time monitoring and managing the intraday schedules adherence and agent workloads based on volume arrival patterns meetings and other off-queue requirements - Provide Technical Support leadership objective data around individual and team adherence and attendance concerns to maximize productivity and contact center performance - Process both short-term and long-term schedule change requests - Contribute to data for daily/weekly/monthly Workforce Management (WFM) reports - Provide observational insight and recommendations for temporary and permanent schedule optimizations - Perform other duties and assignments as directed  Basic Qualifications - Bachelor's degree or equivalent experience - 2+ years of WFM experience in a Technical Support environment or the equivalent - Experience with a WFM software suite(s) is a plus - Microsoft Windows and Office proficient - Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Organizational multi-tasking and time management skills - Understanding of Contact Center Operations and knowledge of support fundamentals - Close attention to detail ensuring data and reporting are accurate - Proficiency with Excel with an ability analyze labor data call volumes and to create reports and charts - Understanding of Real-Time Adherence and how it relates to Service Level goals - Interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department - Data gathering interviewing and analytical/problem solving skills - Critical thinking and problem solving skills - Able to summarize large quantities of information into actionable insight - Self-motivated with the ability to complete projects in a timely manner - Able to thrive in a fast paced deadline driven environment - Attention to detail - Ability to adapt and learn new software programs processes policies and skills quickly - Ability to develop and use engaging informative and compelling presentation methodologies - Ability to handle sensitive information with discretion and tact - Ability to establish rapport and gain the trust of others; effective at gaining consensus - Ability to work independently and in a team environment - Knowledge of systems administration What you can expect next - Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us! - Interview Process: - Recruiter Screen (30 minutes) - Team/Technical Interview (60 minutes) - Offer! Benefits & Contract Type Your recruiter will share more details throughout the process - feel free to ask about our Benefit packages! Hyland Brasil - CLT - Indefinite-term contract Welcome to #HylandLife Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.