• Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams • Offer an empathetic, best-in-class experience for our claimants • Proactively communicate with claimants, ensuring they are informed of the progress of their cases. • Collaborate with SSA/DDS to resolve case-related issues and keep the case on track. • Use our technology to support claimants through the application and adjudication process • Help improve our technology and operations, providing feedback to strengthen our ability to help claimants • Proactively identify challenges and offer solutions.

Title: Office Manager, Part-Time Location: Denver, CO,  United States Job Description: At Havenly Brands, we're building this generation's premier destination for all things home. Alongside our award winning Havenly design services, we proudly own and operate some of the best home furnishings brands in the business including Havenly, Interior Define, The Citizenry, Burrow, Inside, and St.Frank. Our family of brands is growing and we're looking for amazing people to join us on this journey! About Havenly Brands Havenly Brands is a family of interior design and home furnishing brands making it easy for everyone to create a home they love. We blend technology, data, and human-centered design to deliver delightful experiences at every touchpoint - from inspiration to delivery. The Role Havenly is seeking an exceptional Office Manager to oversee and optimize our Denver headquarters operations. This is a highly visible, high-impact role requiring strong organizational skills, operational excellence, and the ability to support a fast-paced, high-growth environment. The Office Manager will serve as a vital force behind the success of the workplace, playing a central role in shaping the day-to-day experience of the entire team. As the heartbeat of the office, this individual will ensure operations, team engagement, and daily logistics run seamlessly; creating an environment where employees can do their best work even amid constant change and evolving priorities. This role is based part-time in our Denver headquarters and requires in-person presence during working hours. What You'll Do Office Operations & Workplace Management - Oversee and manage the day-to-day operations of the Denver office, ensuring a smooth, efficient, and well-organized workplace. - Maintain office systems, supplies, and vendor relationships to support team productivity and comfort. - Serve as the primary point of contact for building management, handling facilities needs, maintenance requests, and vendor coordination. - Ensure the office environment is clean, functional, and reflective of Havenly's culture. Team Experience & Engagement - Coordinate weekly team lunches (including Tuesday team lunches) and other in-office engagement initiatives. - Plan and execute special events hosted in the Denver office. - Foster a welcoming, inclusive, and positive office culture for all employees and visitors. - Support onboarding logistics for new hires, including workspace setup and office orientation. Administrative & Operational Support - Provide general administrative support to leadership and teams as needed. - Assist with scheduling shared resources such as meeting rooms and common spaces. - Support internal coordination across teams to ensure strong communication and alignment. - Exercise sound judgment in prioritizing tasks and handling requests independently. Operational Excellence & Technology Fluency - Build and refine systems that improve office operations and internal coordination. - Identify inefficiencies and implement scalable solutions. - Leverage modern workplace tools and integrate AI into daily workflows to enhance productivity and organization. What You Bring - 4+ years of experience in office management, workplace operations, or administrative roles. - Experience in a high-growth, consumer-facing, or startup environment strongly preferred. - Strong organizational and multitasking skills with the ability to operate independently. - Excellent written and verbal communication skills. - High level of professionalism, reliability, and problem-solving ability. - Technologically fluent, with demonstrated curiosity and comfort adopting AI tools and emerging technologies. Why Havenly Brands We believe the best operations are invisible to the customer-everything just works. If you're energized by making complex systems simple, by owning outcomes end to end, and by working at a company where AI isn't a buzzword but a daily tool, we'd love to hear from you. At Havenly Brands, you'll have every opportunity to work with cutting-edge AI technologies as part of how we build, operate, and innovate. We're looking for people who don't just adopt new tools, they seek them out. Compensation & Benefits - $25 / hour (20-30 hours / week) - Generous home furnishing discount across Havenly Brands - Flexible PTO

• Develop and execute a comprehensive technical training strategy for our SEs, SAs, AIOMs and Support team. • Collaborate with technical leadership to integrate advanced technical concepts into training and coaching. • Partner with Field Enablement functions to introduce role-specific onboarding content. • Implement continuous learning programs covering advanced product features, security, integration techniques, troubleshooting, and best practices. • Develop and maintain a library of technical enablement resources. • Work closely with technical teams to understand their needs and develop supportive content. • Partner with technical writing and SA team to successfully train Glean’s managed implementation partners. • Monitor and analyze the effectiveness of technical enablement initiatives.

Title: Case Manager - Part-time - Weekends Location: Duarte United States Job type: Part-time Job Ref: 10034182 Category: Case Management Shift: Days Job Description: Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: City of Hope is seeking a dedicated Clinical Nurse to join our Case Management team, specializing in cancer treatment. In this role, you will play a crucial part in coordinating patient care along the continuum, advocating for patients, and ensuring their satisfaction while focusing on cancer care. This opportunity is for part-time, 8-hour day shifts, and 3 shifts per week. The schedule will be for Saturdays, Sundays, and one weekday. As a successful candidate, you will: - Utilize the Case Management process to effectively communicate and coordinate patient care, ensuring a seamless experience for patients receiving cancer treatment. - Serve as a patient advocate, actively promoting customer satisfaction by addressing patient concerns and facilitating their needs. - Collaborate with healthcare teams to assess and plan patient care, ensuring timely access to necessary resources and services. - Monitor patient progress and identify opportunities for care improvement, working to enhance the overall quality of care delivery. - Utilize your BSN degree and clinical expertise to contribute to the overall success of the Case Management department. Your qualifications should include: - Bachelor's Degree in Nursing - Current CA RN License - Minimum of three years current clinical experience, preferred background in oncology nursing - BLS Certification, through the American Heart Association - Experience in case management and familiarity with cancer treatment protocols. - Exceptional communication and interpersonal skills, with a focus on patient advocacy and satisfaction. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location City of Hope is an equal opportunity employer.