• Owning the vision and roadmap for your product(s), ensuring alignment with Clara’s strategic priorities • Leading discovery to deeply understand user needs and uncover meaningful product opportunities • Driving execution by collaborating with Engineering, Design, Operations, and other stakeholders to ship high-quality features • Championing data-driven decision-making through metrics, experimentation, and user feedback • Building strong business cases and communicating insights to influence senior leadership • Setting the bar for product practices, quality, and collaboration within your squad • Embedding AI tools and workflows to prototype faster, draft PRDs, automate tasks, and improve team velocity • Identifying and delivering innovative use cases for AI and LLMs across Clara’s platform • Evangelizing your roadmap internally and externally to align teams and generate momentum

• Create a shared vision and cohesive roadmap for HubSpot’s Voice Intelligence platform as a core member of the Product Triad (Product, UX, Engineering). • Drive alignment, set goals, and motivate cross-functional partners across the company. • Lead the development of AI-powered voice agents that execute real business actions such as qualification, scheduling, routing, and CRM updates with high reliability. • Own the real-time intelligence layer that extracts, structures, and surfaces contextual call data during live conversations. • Enable in-the-moment assist, coaching, sentiment analysis, and post-call insights across Service Hub and Sales Hub. • Establish standards for voice reliability, compliance, monitoring, and transparency to ensure customer trust at scale. • Partner closely with teams across Customer Agent, AI Platform, Conversation Intelligence, Sales, Service, Customer Success, and CRM. • Define and evolve APIs and reusable frameworks that enable other HubSpot teams to build voice-powered experiences. • Engage directly with customers to understand their journeys and workflows, using insights and data to reduce manual work and improve rep performance. • Guide new product ideas from initial concept through launch, iteration, and adoption.

• Create a shared vision and cohesive roadmap for AI-powered Academy discovery and personalization as a core member of the Product Triad (Product, Engineering, UX). • Define and deliver intelligent matching systems that guide users to the right content at the right time using ML, predictive search, and conversational AI. • Explore ambiguous problem spaces across AI-driven recommendations, gamification, and conversational UI to improve user engagement and learning outcomes. • Guide new product initiatives from early discovery through launch, experimentation, and iteration. • Engage directly with internal and external users to deeply understand workflows, pain points, and success metrics. • Use quantitative data and qualitative research to test assumptions, validate opportunities, and continuously improve user experience. • Partner cross-functionally with Design, Engineering, Learning Science, Analytics, and GTM teams to drive alignment and measurable outcomes. • Contribute to a high-performing, psychologically safe team culture grounded in autonomy, ownership, and growth.

• Lead and develop a team of Product Managers, setting a high bar for craft, strategy, and execution. • Operate as a player-coach, contributing directly to product strategy while growing team capability. • Create a shared vision and cohesive roadmap for the Upmarket product area as a core member of the Product Triad (Product, Engineering, UX). • Drive alignment across cross-functional partners, clarifying priorities and motivating teams toward shared outcomes. • Translate complex and ambiguous customer challenges into clear product direction and measurable results. • Guide new product ideas from early discovery through launch and iteration. • Engage directly with customers to deeply understand workflows, organizational complexity, and scaling challenges. • Use data and qualitative insights to identify opportunities, evaluate tradeoffs, and improve the customer experience. • Strengthen HubSpot’s position in the upmarket segment by balancing security, scalability, usability, and administrative efficiency.