• Create a shared vision and cohesive roadmap for HubSpot’s Voice Intelligence platform as a core member of the Product Triad (Product, UX, Engineering). • Drive alignment, set goals, and motivate cross-functional partners across the company. • Lead the development of AI-powered voice agents that execute real business actions such as qualification, scheduling, routing, and CRM updates with high reliability. • Own the real-time intelligence layer that extracts, structures, and surfaces contextual call data during live conversations. • Enable in-the-moment assist, coaching, sentiment analysis, and post-call insights across Service Hub and Sales Hub. • Establish standards for voice reliability, compliance, monitoring, and transparency to ensure customer trust at scale. • Partner closely with teams across Customer Agent, AI Platform, Conversation Intelligence, Sales, Service, Customer Success, and CRM. • Define and evolve APIs and reusable frameworks that enable other HubSpot teams to build voice-powered experiences. • Engage directly with customers to understand their journeys and workflows, using insights and data to reduce manual work and improve rep performance. • Guide new product ideas from initial concept through launch, iteration, and adoption.

• Create a shared vision and cohesive roadmap for AI-powered Academy discovery and personalization as a core member of the Product Triad (Product, Engineering, UX). • Define and deliver intelligent matching systems that guide users to the right content at the right time using ML, predictive search, and conversational AI. • Explore ambiguous problem spaces across AI-driven recommendations, gamification, and conversational UI to improve user engagement and learning outcomes. • Guide new product initiatives from early discovery through launch, experimentation, and iteration. • Engage directly with internal and external users to deeply understand workflows, pain points, and success metrics. • Use quantitative data and qualitative research to test assumptions, validate opportunities, and continuously improve user experience. • Partner cross-functionally with Design, Engineering, Learning Science, Analytics, and GTM teams to drive alignment and measurable outcomes. • Contribute to a high-performing, psychologically safe team culture grounded in autonomy, ownership, and growth.

• Lead and develop a team of Product Managers, setting a high bar for craft, strategy, and execution. • Operate as a player-coach, contributing directly to product strategy while growing team capability. • Create a shared vision and cohesive roadmap for the Upmarket product area as a core member of the Product Triad (Product, Engineering, UX). • Drive alignment across cross-functional partners, clarifying priorities and motivating teams toward shared outcomes. • Translate complex and ambiguous customer challenges into clear product direction and measurable results. • Guide new product ideas from early discovery through launch and iteration. • Engage directly with customers to deeply understand workflows, organizational complexity, and scaling challenges. • Use data and qualitative insights to identify opportunities, evaluate tradeoffs, and improve the customer experience. • Strengthen HubSpot’s position in the upmarket segment by balancing security, scalability, usability, and administrative efficiency.

• Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically. • Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company. • Guide new product ideas from initial concept all the way through launch. • Understand our customers and their journey through the product by engaging with them directly and often. • Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow. • Lead the product strategy for HubSpot's Usage Billing needs and tie it with the revenue reporting needs of our customers. • Deeply understand the needs, pain points, and "jobs to be done" for finance personas in small and mid-sized businesses. • Drive the product roadmap for recurring subscription and usage-based business models while ensuring scalability, accuracy, and reliability. • Champion the use of AI and other emerging technologies to create intelligent and efficient workflows for our customers.