• Provide support for job scheduling, execution, monitoring, and issue resolution across development, test, and production environments • Execute and monitor daily, weekly, monthly, quarterly, and annual batch jobs • Develop, maintain, and execute annual close and mock annual close work plans in coordination with stakeholders • Define, prepare, and execute test, demand, and production batch jobs • Monitor job performance, troubleshoot failures, and perform reruns as needed • Maintain job scheduling documentation, including dependencies, rerun procedures, and contact lists • Start up and shut down systems based on defined schedules or approved requests • Validate job results in accordance with established procedures and report outcomes to stakeholders • Produce and distribute end-of-shift Batch Cycle Operations Reports including job status (completed, executing, pending, aborted) • Perform ETL processes, including bulk data loads, patches, and data corrections • Develop and maintain batch scheduling and configuration plans for reporting cycles • Support key financial processes including month-end, year-end (annual close), and audit activities • Support DR/COOP testing and real-world disaster or emergency events • Participate in audit exercises and compliance activities

• Oversee day-to-day operations to support growth and add to the bottom line • Focus on strategic planning and goal-setting • Provide management and oversight of all aspects of the business • Collaborate well with senior leadership • Ensure the entire organization is on track • Formulate policies and strategic plans for growth • Improve operational efficiency in targeted areas • Maintain profit margins and accountability through internal control systems

About Audubon The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, bipartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With 800 staff and over 1.9 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at www.audubon.org and on Facebook, Twitter and Instagram @audubonsociety. Position Summary: Audubon Florida supports management of rooftop-nesting birds through much of the Florida Panhandle by working with building managers to protect nesting areas from disturbance. To better monitor, protect and promote seabird conservation of rooftop-nesting birds, Audubon is hiring a seasonal Rooftop Seabird Monitor. Rooftop-nesting seabirds are primarily Least Tern but may also include other species of interest. The Rooftop Seabird Monitor will work in a five-county region; Escambia, Santa Rosa, Okaloosa, Walton, and Bay County, with the responsibility of monitoring and confirming rooftop colonies. Additional tasks include implementing supplementary rooftop management, conducting emergency chick retrieval and assisting with volunteer coordination. The Rooftop Seabird Monitor may be responsible for monitoring additional beach-nesting sites within the Destin area, as needed. This is a part-time seasonal position, scheduled for 25 hours a week with an expected start date of April 13th, 2026, tentative end date of August 16th, 2026, and will preferably be based out of the Santa Rosa County area. Compensation: $19.00 / hour Additional Job Description Essential Functions: Under the guidance of the Panhandle Stewardship Coordinator, the Rooftop Seabird Monitor will be responsible for the following tasks: - Conduct surveys at suitable rooftop nesting sites for nesting activity throughout the breeding season. - Engage with and provide support to owners of buildings with rooftop colonies. - Work with property managers to implement additional rooftop management to rooftops prior to the nesting season. - Responsible for timely data entry and reporting. - Communicate with volunteers to do routine building site visits of rooftop colonies to provide updates, when needed. - Respond to or coordinate volunteer response to time-sensitive calls regarding fallen chicks at rooftop colonies. - Communicate any disturbances, changes, or issues at nesting sites in a timely manner. - Work closely with Audubon staff, external partners, and volunteers in a positive and professional manner at all times. - Partner with Audubon staff to ensure that equity, diversity, inclusion and belonging principles are incorporated and followed in all aspects of our work. - Maintain and foster culture of safety. Qualifications and Experience: - Must have strong interpersonal skills and be able to communicate clearly to various audiences. - Attention to detail and keen behavioral observation skills. - Must be comfortable and willing to work on rooftops at various building heights. - Ability to safely drive long distances in assigned work vehicle and work well independently. - A flexible approach to work schedule and be willing to work weekends and summer holidays, as needed. - Must have a valid driver's license. - Must be able to maneuver with at least 30 lbs. with or without accommodation. - Familiarity with the Florida Panhandle region preferred. - Previous experience with monitoring nesting shore/seabirds strongly preferred, but similar experience will be considered. - Commitment to Audubon’s organizational value of care, collaboration, change, integrity, impact, and innovation. - Experience fostering inclusive and collaborative work environment is valued. EEO Statement We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates. Accessibility Statement The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Department Name: Grievances & Appeals Work Shift: Day Job Category: General Operations Estimated Pay Range: $23.16 - $34.74 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today. Banner Plans & Networks (BPN) is a nationally recognized healthcare leader that integrates Medicare and private health plans. Our main goal is to reduce healthcare costs while keeping our members in optimal health. BPN is known for its innovative, collaborative, and team-oriented approach to healthcare. We offer diverse career opportunities, from entry-level to leadership positions, and extend our innovation to employment settings by including remote and hybrid opportunities. In the role of Senior Grievance & Appeals Coordinator, you will utilize your expertise in Grievance & Appeals and Medicare to oversee diverse tasks and responsibilities, guaranteeing seamless departmental operations. Your duties will include reviewing incoming submissions, addressing urgent matters, conducting thorough case investigations and documentation, maintaining tracking systems, composing responses and decisions, conducting compliance audits, reporting on metrics, and leading training sessions. The position is fully remote, with work hours from Monday to Friday, 8:30 a.m. to 4:30 p.m. in the Arizona Time Zone with rotating weekends on call. Availability during some holidays may be necessary for compliance purposes. Residency in Arizona is a requirement for this role to ensure compliance. Banner Plans & Networks (BPN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BPN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs. POSITION SUMMARY This position supports the Grievance & Appeals Department by supporting the development of the team and by assisting in the preparation of the Health Plan in all State Hearings. This position is the standard by which each employee is to handle member and provider grievances, appeals and claim disputes. This position supports the development, implementation, maintenance and continuous improvement of the Grievance & Appeals department, programs and projects and assists the Grievance & Appeals Manager with day-to-day operations, ensuring production and quality standards according to contractual requirements. CORE FUNCTIONS 1. Maintains State Fair Hearing Logs with appropriate information required by HP policy, AHCCCS, HCG and CMS regulations. 2. Reviews all State Fair Hearing requests by members and providers, pulls case files, meets with Grievance & Appeals Manager for further review and action which may include collaboration with others to avoid/reduce grievances, appeals and/or claim disputes. May attend State Fair Hearings. 3. Coordinates and assists the Grievance & Appeals Manager in preparing for higher level of appeals (i.e. Independent Review Entity reviews, hearings, etc.) including telephonic requests. 4. Assists with project management of departmental improvements. Coordinates with other departments on Grievance & Appeals projects/workgroups. 5. Assists the Marketing Department with the production of all member letters and notices. Participates actively in meetings, workgroups and committees relevant to the Grievance & Appeals process. May produces, prepare, quality check or deliver all reporting requirements in the absence of the Grievance & Appeals Manager. 6. Produces and analyzes weekly and monthly data to determine trends and provides recommendations for intervention. Assists with internal, external and self-audits of department and annual data validation. 7. Produces Monthly Operational Dashboard. Produces, analyzes and reports monthly data to ensure regulatory compliance. Updates Grievance & Appeals data in conjunction with the Marketing department on all HP websites. 8. Monitors and resolves member and provider expedited appeals and grievances received after hours and/or holidays when assigned to rotational on-call duty. Coordinates appropriate action by supporting clinical staff for processing of member and provider expedited appeals and/or grievances. 9. This position works under supervision, prioritizing data from multiple sources to provide quality care and support. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the organization. MINIMUM QUALIFICATIONS Knowledge, skills and abilities as normally obtained through the completion of an Associate’s Degree in a Healthcare related field or business. Three to four years of grievance and appeal work in a health care environment, or an equivalent combination of education and experience. Maintains knowledge of AHCCCS, HCG, and CMS regulations by participating in training, teleconferences and in-services. Strong knowledge of administrative hearing processes for escalated grievances, appeals and claim disputes; Knowledge of Marketing Guidelines for AHCCCS, HCG and CMS. Knowledge of Health Plan policies, health care quality improvement initiatives and best practices, and program planning and project management best practices. Skill in building and maintaining interpersonal relationships, and preparing and presenting detailed information to ensure understanding for a wide audience base. Ability to plan/direct projects, grasp new knowledge and concepts quickly and apply them, and assign workflow and tasks to other employees as needed for training purposes. Ability to organize, follow through and report results of interventions, conduct Grievance & Appeals related meetings, workgroups and committees, and to work cross functionally across the organization. Ability to support Grievance & Appeals Manager’s work with attorneys, representatives and delegated persons regarding cases at the administrative hearing level. Ability to train new Grievance & Appeals coordinators, capable of mentoring trainees through a “buddy system”. Skill in developing and managing teams; demonstrated critical thinking in resolving issues and conflicts. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy