Abridge logo
Abridge

Get more from medical conversations. Our AI-powered solutions help providers & patients follow through with next steps.

Clinical Success Director

Location

United States

Posted

57 days ago

Salary

$143.7K - $221K / year

Seniority

Lead

Professional Certificate5 yrs expEnglish

Job Description

Clinical Success Director

Abridge

• Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors. • Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap. • Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences. • Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value. • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.

Job Requirements

  • 5+ years of experience as a clinician (MD, DO, PA, NP)
  • Experience with Epic and a deep understanding of clinical documentation workflows
  • A passion for solving problems and creating new opportunities for clinicians
  • Proven track record of leading successful initiatives from conception through launch.
  • Ability to build relationships with different layers of an organization, from front-line staff to executives.
  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
  • Experience working with cross-functional teams in a fast-paced, startup environment

Benefits

  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
  • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
  • Paid Parental Leave: Generous paid parental leave for all full-time employees.
  • Family Forming Benefits: Resources and financial support to help you build your family.
  • 401(k) Matching: Contribution matching to help invest in your future.
  • Personal Device Allowance: Tax free funds for personal device usage.
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
  • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
  • Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
  • Compensation and Equity: Competitive compensation and equity grants for full time employees.
  • ... and much more!

Related Categories

Related Job Pages

More Director Jobs

Guidehouse logo

Director, Healthcare Enterprise Strategy

Guidehouse

Solving big problems, building trust in society, and empowering our clients to shape the future.

Director57 days ago
Full TimeRemoteTeam 10,001+Since 2018H1B Sponsor

Job Family: Strategy & Transformation Consulting (Payer Provider) Travel Required: Up to 75%+ Clearance Required: None As a director, you are a leader and strategic driver within our Healthcare Strategy practice. You are a high-impact, collaborative changemaker with a proven track record in healthcare payer/provider consulting. You bring advanced expertise in strategy, project leadership, and people development, and are adept at managing multiple complex projects simultaneously. Your role is pivotal in shaping client outcomes, developing future leaders, and advancing our firm’s strategic vision. A core expectation of this role is to serve as a master practitioner and teacher, using an apprenticeship model to develop the next generation of consulting leaders. You will actively coach Managers and junior consultants in the foundational and advanced skills of strategy consulting, ensuring they learn not just by observation, but through deliberate practice, feedback, and structured skill-building. What You Will Do: Strategic Leadership and Project Oversight - Lead multiple, concurrent client engagements, ensuring delivery of high-quality, innovative solutions that align with client and organizational goals. - Develop and implement comprehensive strategies for healthcare payer/provider clients, including business model transformation, operating model design, enterprise transformation, M&A, and service line innovation. - Oversee project teams, set clear objectives, and ensure projects are delivered on time, within scope, and on budget. - Apply and teach advanced strategic frameworks (e.g., wind tunneling, SWOT, Porter’s Five Forces, PEST, 3Cs) and data-driven methodologies to solve complex business challenges and drive measurable value. Client Relationship Management - Serve as an advisor to senior client stakeholders, building and maintaining long-term relationships. - Anticipate client needs, proactively identify opportunities, and deliver actionable recommendations that support client objectives. - Represent the firm at industry events, conferences, and client meetings to enhance brand visibility and thought leadership. Team Leadership, Apprenticeship, and Talent Development - Lead, mentor, and develop Managers and junior consultants, fostering a culture of collaboration, innovation, and continuous learning. - Use an apprenticeship model to teach and model classic strategy consulting skills, including: - Issue-based problem solving and hypothesis-driven analysis - Choice structuring and decision-tree logic - Structured communication (e.g., pyramid principle, storylining, executive summaries) - Analytical and quantitative modeling - Strategic thinking and business acumen - Framework application and synthesis of insights - Stakeholder management and influencing skills - Project management and prioritization - Provide regular feedback, conduct performance evaluations, and support career development for team members Business and Practice Development - Drive business development initiatives, including proposal development, client presentations, and identification of new business opportunities - Contribute to the growth of the healthcare strategy practice through thought leadership, offering development, and internal process improvement - Collaborate with other leaders to shape the strategic direction of the practice and ensure alignment with organizational goals Financial and Operational Management - Oversee project budgets, resource allocation, and financial performance, ensuring efficient use of resources and achievement of profitability targets - Monitor and report on project progress, risks, and outcomes to senior leadership and clients What You Will Need: - Bachelor’s degree - 10+ years of strategy consulting experience in top-tier or boutique consulting, with a focus on healthcare payer/provider industry. - Demonstrated success managing multiple, complex projects and leading cross-functional teams. - Advanced strategic thinking, analytical, and problem-solving skills. - Exceptional communication, presentation, and relationship-building abilities. - Proficiency in data analytics tools (e.g., PowerBI, Tableau, Alteryx) and financial modeling. - Willingness to travel as required. What Would Be Nice to Have: - Masters in healthcare administration (MHA) or related advanced degree. - Experience with AI, cloud, or machine learning in healthcare. - Active participation in healthcare industry associations. #LI-DNI The annual salary range for this position is $285,000.00-$475,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: - Medical, Rx, Dental & Vision Insurance - Personal and Family Sick Time & Company Paid Holidays - Position may be eligible for a discretionary variable incentive bonus - Parental Leave and Adoption Assistance - 401(k) Retirement Plan - Basic Life & Supplemental Life - Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts - Short-Term & Long-Term Disability - Student Loan PayDown - Tuition Reimbursement, Personal Development & Learning Opportunities - Skills Development & Certifications - Employee Referral Program - Corporate Sponsored Events & Community Outreach - Emergency Back-Up Childcare Program - Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

United States
$285K - $475K / year
Job Closed
Full TimeRemoteTeam 5,001-10,000H1B No Sponsor

• Collaborating with various teams to develop strategies • Pushing the IP roadmap and supporting multiple SoCs • Provide leadership in the development of highest value-add IP & SoC plans • Manage and continue to build a team of complex sub-system, co-processors, accelerator and SoC engineers • Develop methodologies and infrastructure • Work with architecture, SoCs, software, firmware, program management and post-silicon design teams for plan development and execution • Provide technical mentoring for team members • Actively engage in efforts to find improvements in methodologies, techniques, and automation

California
$227K - $335.9K / year
Job Closed
The Hanover Insurance Group logo

Zonal Distribution Director Technology & Life Sciences, East

The Hanover Insurance Group

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Director57 days ago
Full TimeRemoteTeam 5,001-10,000

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Technology and Life Sciences team is currently seeking a Zonal Distribution Director for the East to join our team. This is a full-time, exempt role. This role is eligible for a fully remote arrangement. Position Overview/Summary: Reporting directly to the President of Technology and Life Sciences, this pivotal Sales and Distribution leadership role will shape and execute the annual sales strategy for the assigned region. The leader will define and implement a forward-thinking vision, driving production goals and sales excellence across distribution channels in partnership with senior leadership. This role will champion marketing initiatives, programs, and processes to accelerate profitable growth and strengthen brand presence within the assigned zone. Additionally, the leader will cultivate business opportunities and strategic partnerships across key segments, field teams, and agency networks. A critical component of success will be partnering with managers to coach and develop Technology and Life Sciences Underwriters, enabling them to effectively source, underwrite, and close Technology business opportunities. The role balances strategic distribution leadership, pipeline acceleration, portfolio insights, and external market presence. This is a high impact, field-facing role requiring strong executive presence, industry expertise, and the ability to influence without direct authority. Responsibilities/Essential Functions: Strategic Distribution Leadership - Develop and execute a regional distribution strategy aligned to Technology & Life Sciences growth goals. - Create and maintain territorial business plans in collaboration with regional field leaders and Technology and Life Sciences underwriting leaders to ensure alignment with overall strategic objectives. - Oversee production goals for target and non-target agents; assist in negotiating commitments to achieve financial objectives. - Identify and prioritize high-value broker partnerships, emerging markets, and geographic expansion opportunities. Leadership & Team Development - Provide leadership and direction to underwriters on executing territorial plans; monitor results and take corrective action in partnership with underwriting leaders as needed. - Design and deliver coaching and sales training strategies for Middle Market and Technology Underwriters. Business Development & Growth - Identify and pursue new business opportunities within existing distributors and expand distribution through Technology-focused agents. - Build, manage, and convert a robust pipeline of Middle Market and Small Commercial opportunities across the region. - Build and maintain productive relationships with target agents in each territory to maximize yield and profitability. - Lead regional marketing, broker education, and promotional activity for the Technology & Life Sciences segment. - Partner with Product and Marketing on campaigns, messaging, and new offerings. Advocacy Model Execution - Operate as the primary advocate for Technology & Life Sciences opportunities—removing obstacles, improving speed to market, and supporting differentiated deal positioning. - Facilitate clear, consistent communication and alignment between the Technology & Life Sciences team and partners across Distribution, Core Underwriting, Product, and Regional Leadership to ensure shared understanding of appetite, messaging, and go-to-market plans. - Escalate portfolio insights, competitive intelligence, and agency feedback to leadership. Performance Management & Market Intelligence - Utilize Salesforce to maintain visibility in territorial plans and pipeline processes. - Analyze management reports, monitor performance, and take action to maintain momentum and profitability. - Gather competitive intelligence and provide feedback to inform product and pricing strategies. - Organize sales meetings, contests, and incentive programs to stimulate growth. Required Skills & Competencies: - Deep understanding of Technology & Life Sciences insurance market dynamics. - Strong distribution, sales, or underwriting background with demonstrated success in growth environments. - Exceptional relationship building, influencing, and executive level communication skills. - Ability to lead cross functional teams through persuasion, collaboration, and solutions mindset. - Strong analytical thinking, portfolio awareness, and strategic planning capability. - Demonstrated ability to present to senior agency leaders, industry panels, and internal leadership teams. Experience & Qualifications: - 7–10+ years of commercial insurance experience (Technology, Life Sciences, or Specialty lines strongly preferred). - Distribution, Business Development, or Underwriting leadership experience required. - Bachelor’s degree required; advanced degree or industry designations (CPCU, ARM, RPLU) preferred. - Willingness to travel regionally (30–50%). CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

United States
$138K - $180K / year
The Hanover Insurance Group logo

Zonal Distribution Director Technology & Life Sciences, West

The Hanover Insurance Group

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Director57 days ago
Full TimeRemoteTeam 5,001-10,000

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Technology and Life Sciences team is currently seeking a Zonal Distribution Director for the West to join our team. This is a full-time, exempt role. This role is eligible for a fully remote arrangement. Position Overview/Summary: Reporting directly to the President of Technology and Life Sciences, this pivotal Sales and Distribution leadership role will shape and execute the annual sales strategy for the assigned region. The leader will define and implement a forward-thinking vision, driving production goals and sales excellence across distribution channels in partnership with senior leadership. This role will champion marketing initiatives, programs, and processes to accelerate profitable growth and strengthen brand presence within the assigned zone. Additionally, the leader will cultivate business opportunities and strategic partnerships across key segments, field teams, and agency networks. A critical component of success will be partnering with managers to coach and develop Technology and Life Sciences Underwriters, enabling them to effectively source, underwrite, and close Technology business opportunities. The role balances strategic distribution leadership, pipeline acceleration, portfolio insights, and external market presence. This is a high impact, field-facing role requiring strong executive presence, industry expertise, and the ability to influence without direct authority. Responsibilities/Essential Functions: Strategic Distribution Leadership - Develop and execute a regional distribution strategy aligned to Technology & Life Sciences growth goals. - Create and maintain territorial business plans in collaboration with regional field leaders and Technology and Life Sciences underwriting leaders to ensure alignment with overall strategic objectives. - Oversee production goals for target and non-target agents; assist in negotiating commitments to achieve financial objectives. - Identify and prioritize high-value broker partnerships, emerging markets, and geographic expansion opportunities. Leadership & Team Development - Provide leadership and direction to underwriters on executing territorial plans; monitor results and take corrective action in partnership with underwriting leaders as needed. - Design and deliver coaching and sales training strategies for Middle Market and Technology Underwriters. Business Development & Growth - Identify and pursue new business opportunities within existing distributors and expand distribution through Technology-focused agents. - Build, manage, and convert a robust pipeline of Middle Market and Small Commercial opportunities across the region. - Build and maintain productive relationships with target agents in each territory to maximize yield and profitability. - Lead regional marketing, broker education, and promotional activity for the Technology & Life Sciences segment. - Partner with Product and Marketing on campaigns, messaging, and new offerings. Advocacy Model Execution - Operate as the primary advocate for Technology & Life Sciences opportunities—removing obstacles, improving speed to market, and supporting differentiated deal positioning. - Facilitate clear, consistent communication and alignment between the Technology & Life Sciences team and partners across Distribution, Core Underwriting, Product, and Regional Leadership to ensure shared understanding of appetite, messaging, and go-to-market plans. - Escalate portfolio insights, competitive intelligence, and agency feedback to leadership. Performance Management & Market Intelligence - Utilize Salesforce to maintain visibility in territorial plans and pipeline processes. - Analyze management reports, monitor performance, and take action to maintain momentum and profitability. - Gather competitive intelligence and provide feedback to inform product and pricing strategies. - Organize sales meetings, contests, and incentive programs to stimulate growth. Required Skills & Competencies: - Deep understanding of Technology & Life Sciences insurance market dynamics. - Strong distribution, sales, or underwriting background with demonstrated success in growth environments. - Exceptional relationship building, influencing, and executive level communication skills. - Ability to lead cross functional teams through persuasion, collaboration, and solutions mindset. - Strong analytical thinking, portfolio awareness, and strategic planning capability. - Demonstrated ability to present to senior agency leaders, industry panels, and internal leadership teams. Experience & Qualifications: - 7–10+ years of commercial insurance experience (Technology, Life Sciences, or Specialty lines strongly preferred). - Distribution, Business Development, or Underwriting leadership experience required. - Bachelor’s degree required; advanced degree or industry designations (CPCU, ARM, RPLU) preferred. - Willingness to travel regionally (30–50%). CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

United States
$138K - $180K / year