Role Description We are looking for an Airfreight Agent (m/w/d) – 100% to join our Global team. This is a remote position based in Mexico or Argentina. In this position, you will be responsible for managing airfreight operations and handling customs-related tasks. - Coordinate and oversee airfreight shipments across all company branches, managing domestic and international transport flows. Prepare and administer all required shipping documentation, including airway bills and customs papers. - Liaise with all parties involved (shippers, consignees, carriers, airlines) to ensure smooth transport. - Prepare necessary customs documentation and collaborate with customs authorities, ensuring compliance with all legal and international trade regulations. - Update customers on shipment status, handle inquiries, and resolve complaints professionally. - Monitor airfreight shipments to ensure on-time delivery, track delays, and resolve issues in the transport process. - Work closely with airport handling services, warehouses, and carriers to ensure timely pick-up and delivery of shipments. - Maintain customer database, document all transactions, and produce regular reports on shipment status and performance. - Provide occasional evening and weekend on-call support (approximately 1 week/month) according to company policy and local labor regulations, with on-call compensation. Qualifications - Completed training or education in logistics, freight forwarding, or a comparable field. - Minimum 1 year experience in airfreight or international logistics is a plus. - Solid knowledge of airfreight and customs regulations. - Excellent communication skills in Spanish and English. - Independent, structured, and detail-oriented work approach. - Strong team player, able to work under pressure. - Proficient in MS Office and common logistics software. - Willingness to participate in weekend on-call (occasionally - approx. 1 week/month). Benefits - An opportunity to contribute to a fast-growing and innovative logistics company, where your work has a direct and visible impact. - Flexible work arrangements, including remote work options. - A role with ownership and responsibility within your scope, offering learning opportunities and professional development as the company grows. - A collaborative and forward-thinking work environment that values initiative, encourages new ideas, and supports continuous learning.

• Lead and/or participate in group ideation and collaborative design sessions, providing design critiques and support to your colleagues. • Plan research for new projects, and collect and interpret data for design audits. • Create mockups, concepts and prototypes for client testing and approval. • Articulate design rationale effectively to both internal and external audiences. • Keep up to date with the latest design and technology trends for various platforms. • Create the right documentation for handoff, ranging from a sketch on a whiteboard to an annotated mockup (or detailed UI specifications and assets) for developers to implement. • Collaborate with Accessibility experts on making our UX/UI deliverables inclusive for all users. • Learn and share knowledge with your peers during our internal team meetings and ceremonies. • Participate in the hiring process by supporting portfolio reviews and doing technical interviews, helping the company to hire more talented people like you.

• Define and execute design strategies that align with business objectives and user needs. • Lead the end-to-end design process, from discovery and research to wireframing, prototyping, and final UI execution. • Conduct advanced user research, usability testing, and A/B experiments to validate and refine design solutions. • Partner closely with product managers and engineers to ensure seamless implementation of designs. • Design scalable UI components and contribute to our evolving design system. • Advocate for accessibility (A11y) and inclusive design principles, ensuring our products serve a diverse user base. • Create and refine micro-interactions and motion elements to improve user engagement and usability. • Use data-driven insights to continuously improve the user experience and optimise for business impact. • Mentor and guide junior designers, fostering a culture of excellence and innovation. • Stay ahead of fintech trends and best practices to drive product innovation.

• Execute all visual design stages from concept to final hand-off. • Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks. • Drawing up detailed website specifications. • Designing sample page layouts including text size and colors. • Designing graphics, animations and manipulating digital photographs. • Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas. • Present and defend designs and key deliverables to peers and executive level stakeholders. • Establish and promote design guidelines, best practices and standards. • Collaborating with graphic artists, programmers, and writers.