• Ensure the system operation as well as the error analysis, maintenance, and execution of system updates of the customer systems. • Carry out common basic projects, such as release upgrades for ABAP as well as for Java, and take over the project management if necessary. • Responsible for the technology planning of SAP HANA as well as the HANA migration. • Support customers as 2nd and 3rd level support in the areas of troubleshooting and performance services. • Support in presales activities for new customers in the area of platform services.

• Design, implement, and support SAP Master Data Governance (MDG) solutions; • Configure data quality checks, derivations, and validations • Implement change request types (CR types) and governance scenarios; • Perform data migration, cleansing, and consolidation activities

• Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption. • Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups. • Design, coordination, and hands-on implementation of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including creation and quality assurance of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help). • End-to-end enablement responsibility: target group segmentation, content lifecycle management, testing & go-live coordination, and evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests). • Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). • Design of modern, future-oriented enablement and learning approaches, including AI-supported personalization and learning analytics. • Consideration of user experience and accessibility (WCAG) standards in learning content and in-app guidance concepts. • Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English). • Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations.

• Análisis funcional en SAP FICO y colaboración con equipos para la integración de sistemas. • Comprender y mejorar procesos de reconocimiento de ingresos y diferentes modelos de facturación. • Colaborar en la entrega y soporte a usuarios finales en SAP FI/CO.