OBJECTIVE OF THE OFFICE/DEPARTMENT This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) Contractual Agreement: Non-Staff - International PAHO Consultant Job Posting: March 30, 2026 Closing Date: April 8, 2026, 11:59 PM Eastern Time Primary Location: Off Site Organization: ITS Information Technology Services Schedule: Full time PURPOSE OF CONSULTANCY This requisition is for a consultancy at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO). • Provide a short description of the objective of the office/department here. • Provide a description of the purpose of the consultancy here. DESCRIPTION OF DUTIES: 1. Objective of the Department The Information Technology Services Department (ITS) provides leadership and direction in the deployment of information and communication technologies and systems to support the Pan American Health Organization/Regional Office of the Americas of the World Health Organization (PAHO/WHO) in carrying out its mandate. ITS establishes and maintains strategies, policies, standards, and procedures to ensure the effective and efficient provision of information and communication services in a geographically dispersed environment. 2. Purpose of the Consultancy The Pan American Health Organization (PAHO) is seeking an experienced Senior Drupal Developer consultant to support the ITS Web Services team in leading the architecture, development, maintenance, and strategic enhancement of PAHO's digital web presence. The Senior Drupal Developer will serve as the technical lead on a broad portfolio of web properties including seven (7) Drupal-based websites and approximately forty (40) additional sites, including static sites and applications built with Angular.js and React.js. PAHO's combined web portfolio receives approximately 4 to 5 million visits per month, serving health professionals, researchers, government bodies, and the general public across the Americas and beyond. This level of traffic underscores the critical importance of site reliability, performance, security, and availability. The Senior Drupal Developer must bring the seniority, technical depth, and leadership maturity required to maintain and evolve high-traffic, mission-critical public health web infrastructure. In addition to hands-on development, this consultant will provide technical guidance to junior developers, lead architectural decision-making, enforce code quality standards, and serve as the primary technical point of contact for the ITS web development team. They will work within an agile, Kanban-driven environment and play a key role in managing the full deployment pipeline. 3. Statement of Work The Senior Drupal Developer consultant will be responsible for the following areas: 3.1 Technical Leadership & Architecture - Serve as the technical lead for all Drupal development activities across the ITS web portfolio, providing architectural direction and decision-making. - Define and enforce coding standards, development best practices, and technical guidelines for the web development team. - Lead architectural planning for new features, site builds, and platform upgrades — including evaluating module selections, data modeling, and integration strategies. - Conduct thorough code reviews for all team members, providing constructive feedback to ensure quality, security, and maintainability. - Mentor and support junior Drupal developers, facilitating knowledge transfer and professional growth. - Collaborate with the ITS team lead and stakeholders to translate business requirements into scalable technical solutions. - Proactively identify technical debt, propose remediation plans, and lead refactoring initiatives. - Act as deployment coordinator for production releases — managing multi-project release sequencing through the CI/CD pipeline. 3.2 Advanced Drupal Development & Site Management - Design, develop, and maintain custom Drupal modules, themes, and content architectures for seven (7) Drupal 9/10/11 websites. - Write and maintain advanced PHP code for custom Drupal modules, hooks, APIs, and integrations, following Drupal and Symfony coding standards. - Develop and maintain Twig templates for Drupal theming, including complex template overrides, preprocess functions, and theme hooks. - Leverage Symfony components (HttpFoundation, EventDispatcher, DependencyInjection, Routing) for advanced back-end development within Drupal's architecture. - Build and maintain custom Drupal plugins, services, and event subscribers using Drupal's object-oriented architecture and dependency injection container. - Develop and manage complex content architectures using Entity API, Field API, and custom entity types. - Design and lead custom migration pipelines using Drupal Migrate API to import and transform content from legacy systems or external data sources. - Build and maintain RESTful and JSON:API endpoints within Drupal for headless or decoupled front-end consumption. - Lead Drupal major version migration projects (Drupal 9 to 10, Drupal 10 to 11) including module compatibility assessments, deprecation resolution, and performance validation. - Configure and administer Drupal's configuration management system (CMI) across all environments. - Architect and optimize Drupal's caching layers including Internal Page Cache, Dynamic Page Cache, Varnish, and Redis integration. - Administer and optimize Drupal's cron jobs, Queue API workers, and background processing tasks. - Use Drush and Drupal Console for command-line administration, code generation, and deployment automation. - Manage PHP dependencies and Drupal module installation using Composer, including version constraints, patch management, and lock file governance. - Lead multilingual site configuration using Drupal's Language, Content Translation, Configuration Translation, and Interface Translation modules across PAHO's official languages. 3.3 Front-End Development - Develop and oversee static websites, Angular.js applications, and React.js applications across the ~40-site portfolio. - Build and review reusable UI components using React.js and Angular.js best practices. - Ensure all web properties are responsive, accessible (WCAG 2.1 AA), and cross-browser compatible. - Write clean, semantic HTML5, CSS3/SCSS, and JavaScript (ES6+). - Oversee and configure front-end build pipelines using npm/yarn, Webpack, Vite, or Gulp. - Lead performance optimization efforts including Core Web Vitals, image optimization, lazy loading, and bundle size reduction. - Oversee implementation of web analytics integrations (Google Analytics 4, Google Tag Manager) across PAHO web properties. 3.4 Agile Development & Pipeline Leadership - Lead and actively participate in PAHO's Agile/Scrum framework using a Kanban board with stages: In Queue, In Progress, Testing, Ready for Production, and Live. - Facilitate or co-facilitate daily Scrum check-ins, helping the team surface and resolve blockers efficiently. - Oversee multi-branch feature development, ensuring gated stakeholder testing links are provided and feedback is incorporated before integration. - Govern the merge process into the Dev branch — ensuring Semgrep security scan clearance and stakeholder sign-off are completed before promotion. - Act as the primary deployment coordinator for Thursday production releases — managing sequencing, rollback readiness, and post-deployment validation. - Collaborate closely with the ITS security team throughout the security scanning and integration phases. 3.5 Pantheon Platform & CI/CD Pipeline - Lead the management of site code, databases, and files across all Pantheon environments: Multi-Branch (Multidev), Dev, Test (Stage), and Live. - Configure and maintain Pantheon's Git-based CI pipeline for automated builds, deployments, and environment promotion. - Set up and manage CI/CD autopilot workflows to improve deployment efficiency and reduce manual intervention. - Oversee SFTP and Git-based workflows across the development team within the Pantheon environment. - Ensure Stage environment is exclusively used for final pre-production validation — no active development. - Leverage Pantheon WebOps best practices (as a certified WebOps Developer) to optimize platform usage across all sites. 3.6 Security Compliance & Code Quality - Lead security compliance efforts — integrating Semgrep automated SAST/SCA scanning into the development lifecycle and enforcing remediation of all flagged vulnerabilities. - Act as the primary liaison with the ITS Security team during security scan reviews and integration assessments. - Apply and enforce OWASP Top 10 best practices across all development work, including XSS, CSRF, SQL injection, and insecure direct object reference protections. - Implement and govern SSL/TLS configuration, HTTPS enforcement, and HTTP security headers (CSP, HSTS, X-Frame-Options). - Lead dependency governance — conducting and reviewing Composer audit and npm audit results across all projects. - Establish and enforce code review checkpoints to ensure zero high-severity vulnerabilities enter shared branches. 3.7 API Development & Third-Party Integrations - Lead the design, development, and maintenance of RESTful APIs and integrations with third-party services within Drupal and front-end applications. - Architect and implement Drupal JSON:API and REST module configurations for headless and decoupled use cases. - Lead integrations with external services including PAHO health data systems, authentication providers (SAML, OAuth 2.0 / SSO), iPaaS platforms, and communication tools. - Design secure API authentication strategies, rate limiting, error handling, and response caching patterns. - Ensure all API endpoints, schemas, and integration workflows are fully documented for team and stakeholder reference. 3.8 Testing & Quality Assurance - Lead the establishment and maintenance of automated testing practices using PHPUnit, Nightwatch.js, Jest, and Cypress across the portfolio. - Conduct and oversee cross-browser, cross-device, and regression testing before environment promotions. - Lead WCAG 2.1 AA accessibility audits using Axe, WAVE, and Lighthouse, and drive remediation across all web properties. - Enforce code validation standards through ESLint, Stylelint, and PHPCS across all team work. - Oversee stakeholder acceptance testing during the gated multi-branch phase. 3.9 Web Server, Hosting & Environment Configuration - Lead configuration and troubleshooting of Apache and/or Nginx web server settings, virtual hosts, .htaccess rules, redirects, and rewrite rules. - Govern environment-specific configuration files (settings.php, .env) across all Pantheon environments. - Oversee DNS records, domain routing, and SSL certificate provisioning across the portfolio. - Lead Composer-based dependency management — setting standards for package governance, version constraints, and lock file management across all projects. - Monitor server logs (PHP error logs, Apache/Nginx access logs) and lead root cause analysis for performance or error issues. 3.10 Database & Back-End - Write, review, and optimize MySQL queries for Drupal and other web applications. - Oversee phpMyAdmin usage for database administration, inspection, and troubleshooting across environments. - Lead database schema design, migration planning, and data integrity validation during deployments. - Own database performance tuning, slow query analysis, and backup verification processes. 3.11 CDN, Caching & Performance Management - Architect and oversee CDN configuration — managing asset delivery, caching headers, and geographic distribution for PAHO web properties. - Lead Redis caching configuration and optimization across Drupal sites to reduce database load and improve response times. - Troubleshoot CDN-related issues including cache purging, origin pull configurations, and SSL/TLS certificate management. - Own web performance strategy — setting Core Web Vitals targets and leading optimization initiatives across the portfolio. 3.12 Search Integration - Lead configuration and maintenance of site search using Apache Solr or Elasticsearch integrated with Drupal Search API. - Architect search indexes, faceted search interfaces, and relevance tuning for PAHO content. - Troubleshoot search indexing issues and govern re-indexing procedures across environments. - 3.13 Monitoring, Logging & Incident Response - Own web application monitoring strategy using platform tools (Pantheon dashboards, New Relic, or equivalent). - Lead incident response for site outages, performance regressions, and broken deployments — triaging root cause and coordinating rollback when necessary. - Set up and maintain alerting for critical error thresholds, uptime failures, and security events. - Produce post-incident reports with root cause analysis and remediation recommendations. 3.14 Email & Notification Systems - Oversee transactional email delivery configuration for Drupal sites using SMTP modules and providers (SendGrid, Mailchimp, or equivalent). - Govern email deliverability — ensuring proper SPF, DKIM, and DMARC record alignment. - Develop and maintain HTML email templates for system notifications, newsletters, and automated workflows. 3.15 AI Tools & Productivity - Champion the use of AI-assisted development tools (Microsoft Copilot, GitHub Copilot, AI Vibe Coding methodologies) to accelerate development, code review, and documentation across the team. - Apply AI tools responsibly, validating generated code for security, accuracy, and compliance with PAHO standards. - Evaluate and recommend new AI capabilities relevant to the web development workflow and propose practical adoption strategies. 3.16 Ticket & Request Management - Review, prioritize, and oversee web requests submitted through the Salesforce-integrated ticketing system. - Ensure all tickets are properly classified (QUICK TASK or PROJECT), contain complete information, and are assigned appropriately. - Maintain up-to-date ticket status, progress notes, decisions, and testing documentation throughout the lifecycle. - Communicate ticket status, blockers, and escalations proactively to stakeholders and the ITS team lead. 3.17 Documentation & Knowledge Transfer - Lead the creation and maintenance of technical documentation for all features, architectures, configurations, and processes. - Document deployment procedures, rollback steps, and environment-specific configuration notes. - Own the team's internal knowledge base — ensuring SOPs, onboarding materials, and runbooks are current and comprehensive. - Ensure all tickets are documented with decisions, change rationale, and testing outcomes. - 4. Qualifications 4.1 Education & Experience - An advance university degree in Computer Science, Information Technology, Web Development, or a related field. - 13-15 years of professional Drupal development experience, with a strong track record of delivering complex, high-traffic Drupal projects in production environments. - Proven track record of leading Drupal 9/10/11 projects in production, including custom module development, theming, Entity API, Migrate API, configuration management, and major version migrations. - Demonstrated experience leading Drupal version upgrade projects (e.g., Drupal 7 to 8/9, Drupal 9 to 10, Drupal 10 to 11). - Demonstrated experience as a deployment coordinator managing multiple projects through CI/CD pipelines. - Experience with decoupled or headless Drupal architectures using React.js, Angular.js, or similar front-end frameworks. - Demonstrated experience integrating Semgrep or equivalent SAST tools into a CI/CD pipeline for automated security compliance. - Solid experience with PHP 8+ and Symfony-based development patterns within Drupal. - Experience with REST API and JSON:API development, including third-party iPaaS integrations. - Experience leading or conducting WCAG accessibility audits and implementing remediation. - Experience with a managed cloud hosting platform — Pantheon experience strongly preferred. - Prior work in an Agile/Scrum or Kanban environment in a lead or senior role. - Experience with international or multilateral organizations is an asset. 4.2 Required Certifications The following certifications are required or strongly preferred for the Senior Drupal Developer position, reflecting the technical depth and platform expertise expected at this level: Required: Certification/Issuing Body - Acquia Certified Developer – Drupal 10 (or 11)/ Acquia - WebOps Certified Developer/ Pantheon Desireable: - Acquia Certified Developer – Drupal 8 or earlier/ Acquia - Acquia Certified Site Builder/ Acquia - Acquia Certified Front End Specialist/ Acquia 4.3 Required Technical Skills Domain/Skills & Technologies - CMS / Drupal/ Drupal 9/10/11, custom module & theme development, Entity API, Field API, Migrate API, Configuration Management (CMI), Layout Builder, Paragraphs, Views, Webforms, Drush, Drupal Console, Composer, multisite, multilingual (Content/Config/Interface Translation) - PHP & Frameworks/ PHP 8+, Symfony components (HttpFoundation, EventDispatcher, DependencyInjection, Routing), Twig templating, Drupal hooks, services, plugins, event subscribers, Queue API, dependency injection container - Front-End/ HTML5, CSS3/SCSS, JavaScript (ES6+), React.js, Angular.js, jQuery, responsive design, WCAG 2.1 AA, npm/yarn, Webpack/Vite, LAMP Stack - APIs & Integration/ RESTful API design, Drupal JSON:API, OAuth 2.0 / SAML / SSO, iPaaS platforms (e.g., Workato), Mautic, payment gateways, third-party data integrations - Testing & QA/ PHPUnit, Drupal Test Traits, Nightwatch.js, Jest, Cypress, regression testing, WCAG auditing (Axe, WAVE, Lighthouse), ESLint, PHPCS, Stylelint - Platform & Pipeline/ Pantheon (Multidev, Dev, Test, Live), CI/CD pipeline setup & management, autopilot configuration, Git, Apache/Nginx, .htaccess, DNS, SSL/TLS, DDEV - Security/ Semgrep SAST/SCA integration, OWASP Top 10, XSS/CSRF/SQLi prevention, HTTP security headers, Composer audit, npm audit, security patch governance - Database & Admin/ MySQL — advanced queries, optimization, schema design, migrations; phpMyAdmin; slow query analysis; backup management - Caching & CDN/ Redis architecture, Varnish, Internal/Dynamic Page Cache, CDN setup, cache purging, asset delivery optimization - Search/ Apache Solr, Elasticsearch, Drupal Search API, faceted search, index architecture - Monitoring & Logging/ New Relic (or equivalent), PHP/Nginx error logs, slow query logs, uptime monitoring, alerting, post-incident reporting - Email & Notifications/ SMTP, SendGrid / Mailchimp, SPF/DKIM/DMARC, HTML email templates, Drupal mail modules - Analytics/ Google Analytics 4, Google Tag Manager, Highcharts or equivalent data visualization - AI & Developer Tools/ Microsoft Copilot, GitHub Copilot, AI Vibe Coding, Kint, Devel, Drush, DDEV - Agile / Leadership/ Scrum facilitation, Kanban, sprint planning, deployment coordination, code review leadership, mentoring - Documentation/ Technical architecture docs, SOPs, runbooks, knowledge base management, onboarding materials - Version Control/ Git (advanced branching strategy, merge/rebase, conflict resolution, multi-branch governance) 4.4 Desirable Skills - Experience contributing patches, modules, or documentation to the Drupal.org community. - Experience with headless or fully decoupled Drupal (Next.js, Gatsby consuming Drupal JSON:API or GraphQL). - Familiarity with DKAN open data distribution or other Drupal distributions. - Experience with Acquia Cloud, Platform.sh, or Amazee hosting environments. - Working knowledge of Linux command line (bash scripting, file permissions, process management). - Experience designing data visualization integrations (e.g., Highcharts, D3.js, Chart.js). - Familiarity with Salesforce Service Cloud or similar ticketing/CRM platforms. - Experience working in international or multilateral organizations (UN system experience is an asset). 5. Language Skills - Fluency in English (written and spoken) — required. - Working knowledge of Spanish — desirable given PAHO's regional mandate. - Knowledge of French or Portuguese — an asset. 6. Work Schedule & Conditions Position: PAHO International Consultant - Senior Drupal Developer Duty Station: Remote (Off-site) Salary: Band C of International PAHO Consultant (IPC-Band C)(Range $7,380 - $8,980) Reporting to ITS Web Services Team Lead ADDITIONAL INFORMATION - This vacancy notice may be used to identify candidates for other similar consultancies at the same level. - Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection for a consultant contract. There is no commitment on either side. - Only candidates under serious consideration will be contacted. - All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are no accessible. - A written test may be used as a form of screening. - If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review. - Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual. - For information on PAHO please visit: http://www.paho.org - PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel . - PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. - PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct. - PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution. - PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. - Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. - Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant. - PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.

At ICF, we help governments, regulators and international institutions solve complex problems and improve the quality of life of people around the world. We offer critical insight and rigorous analytical techniques to deliver innovative solutions and thought-provoking analyses for our clients. Working at ICF means applying a passion for meaningful work with intellectual rigour to help solve the leading issues of our day. Who we’re looking for: If you are building a career in research and evaluation of public policies relating to gender equality and non-discrimination, we may have the next role you have been looking for. We are one of the leading providers of research and analysis on gender equality and non-discrimination policy issues to the institutions of the European Union. ICF has been supporting the development of European Union (EU) policies on gender and equality for fifteen years. Using the latest research and evaluation, we support the need of the European Commission, European Parliament and Agencies (like the European Institute for Gender Equality) to inform decisions on policies and programmes. As a Senior Consultant you will help us build our programme of work in this area, working with the team to win, manage and deliver assignments that provide insight and advice to our clients. You will also be looking to grow into a leadership role, helping to shape the work we do, manage the team we build and help keep us at the forefront of our profession in the methodologies, models and tools that we use. Your main responsibilities will include: · Conduct comparative research and evaluation projects, using both qualitative (e.g. interviews, desk research, thematic analysis) and quantitative research methods (e.g. statistical analysis, data triangulation), under the supervision of a project director. · Assign work packages to project teams and external experts, and coordinate their activities, drawing on experience managing large, multi-country research teams. · Support project teams on methodological aspects, including quality assurance and validation of research findings. · Manage day-to-day relationships with clients and partners, including EU institutions, agencies, and civil society organisations. · Help to ensure delivery of project work within budget and to a high standard. · Lead tenders and reports on gender equality and non-discrimination issues for the European Commission, EU agencies, and other EU clients, including comparative analysis and case studies. · Collaborate closely with other project teams, external partners, and stakeholders, including facilitating workshops and interviews. · Provide line management support to team members, alongside project work. · Contribute to business strategy and development plans, including dissemination of research findings through publications and presentations. The successful candidate is likely to have: · Master’s degree in political science, public policy, gender studies, social anthropology, or a related discipline. · Around 5 years’ work experience in research and evaluation of EU policies and programmes in gender equality and non-discrimination, including experience with institutional mechanisms and gender mainstreaming. · Strong qualitative and quantitative research and analytical skills, including experience with NVivo and statistical analysis tools (e.g. SPSS, STATA). · Exceptional writing skills, including editing, proofreading, and producing high-quality reports and publications for EU clients. · Excellent oral and written English; fluency in at least one additional European language. · Deep understanding of the European policy-making process and EU institutions. · Experience in coordinating multi-country gender equality research and managing institutional data collection and analysis. · Experience in stakeholder engagement, including organising and facilitating workshops, interviews, and events with diverse groups. · Highly developed interpersonal skills and self-motivation. · High level of attention to detail and accuracy. · Experience with Excel essential; experience with NVivo, SPSS, STATA, etc. an advantage. · Project management experience, including management of large project teams and quality assurance of deliverables. · Business development experience, including contributing to proposals and tenders. Right to Work, Location & Sponsorship We welcome applications from candidates based anywhere in the world. For roles located in the UK, Belgium, Spain, or Germany, applicants must: - Hold the right to work in the country where the role is based, or be eligible for visa sponsorship, which we may consider on a case-by-case basis, and - Be physically present in that country by their first day of employment (or able to relocate beforehand). Unless stated otherwise, relocation support is not automatically provided. #Indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Brussels, Belgium (BE75)

At ICF, we help governments, regulators and international institutions solve complex problems and improve the quality of life of people around the world. We offer critical insight and rigorous analytical techniques to deliver innovative solutions and thought-provoking analyses for our clients. Working at ICF means applying a passion for meaningful work with intellectual rigour to help solve the leading issues of our day. Who we’re looking for: If you are building a career in research and evaluation of public policies relating to gender equality and non-discrimination, we may have the next role you have been looking for. We are one of the leading providers of research and analysis on gender equality and non-discrimination policy issues to the institutions of the European Union. ICF has been supporting the development of European Union (EU) policies on gender and equality for fifteen years. Using the latest research and evaluation, we support the need of the European Commission, European Parliament and Agencies (like the European Institute for Gender Equality) to inform decisions on policies and programmes. As a Senior Consultant you will help us build our programme of work in this area, working with the team to win, manage and deliver assignments that provide insight and advice to our clients. You will also be looking to grow into a leadership role, helping to shape the work we do, manage the team we build and help keep us at the forefront of our profession in the methodologies, models and tools that we use. Your main responsibilities will include: · Conduct comparative research and evaluation projects, using both qualitative (e.g. interviews, desk research, thematic analysis) and quantitative research methods (e.g. statistical analysis, data triangulation), under the supervision of a project director. · Assign work packages to project teams and external experts, and coordinate their activities, drawing on experience managing large, multi-country research teams. · Support project teams on methodological aspects, including quality assurance and validation of research findings. · Manage day-to-day relationships with clients and partners, including EU institutions, agencies, and civil society organisations. · Help to ensure delivery of project work within budget and to a high standard. · Lead tenders and reports on gender equality and non-discrimination issues for the European Commission, EU agencies, and other EU clients, including comparative analysis and case studies. · Collaborate closely with other project teams, external partners, and stakeholders, including facilitating workshops and interviews. · Provide line management support to team members, alongside project work. · Contribute to business strategy and development plans, including dissemination of research findings through publications and presentations. The successful candidate is likely to have: · Master’s degree in political science, public policy, gender studies, social anthropology, or a related discipline. · Around 5 years’ work experience in research and evaluation of EU policies and programmes in gender equality and non-discrimination, including experience with institutional mechanisms and gender mainstreaming. · Strong qualitative and quantitative research and analytical skills, including experience with NVivo and statistical analysis tools (e.g. SPSS, STATA). · Exceptional writing skills, including editing, proofreading, and producing high-quality reports and publications for EU clients. · Excellent oral and written English; fluency in at least one additional European language. · Deep understanding of the European policy-making process and EU institutions. · Experience in coordinating multi-country gender equality research and managing institutional data collection and analysis. · Experience in stakeholder engagement, including organising and facilitating workshops, interviews, and events with diverse groups. · Highly developed interpersonal skills and self-motivation. · High level of attention to detail and accuracy. · Experience with Excel essential; experience with NVivo, SPSS, STATA, etc. an advantage. · Project management experience, including management of large project teams and quality assurance of deliverables. · Business development experience, including contributing to proposals and tenders. Right to Work, Location & Sponsorship We welcome applications from candidates based anywhere in the world. For roles located in the UK, Belgium, Spain, or Germany, applicants must: - Hold the right to work in the country where the role is based, or be eligible for visa sponsorship, which we may consider on a case-by-case basis, and - Be physically present in that country by their first day of employment (or able to relocate beforehand). Unless stated otherwise, relocation support is not automatically provided. #Indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Madrid, Spain (ES01)

• Retaining clients and their existing book of business • Overseeing strategy, financial analysis, benefit design, plan renewals, benchmarking, and overall service delivery • Communicating OneDigital’s value proposition and industry trends to clients • Developing benefit design and renewal strategies • Collaborating with account management and client service teams on pre-renewal strategy • Determining the full scope of services for clients • Establishing and communicating timelines to client service teams • Maintaining accountability for revenue and profitability • Monitoring project success in terms of scope, budget, and client satisfaction • Overseeing the onboarding of new clients • Growing book through cross-selling opportunities • Cultivating strong relationships with clients and carriers • Attending carrier events for information on plans and changes • Ensuring accuracy of client data in CRM • Knowledgeable on compliance issues impacting employer sponsored health and welfare plans