Management & professional liability insurance for the 21st century workplace
Claims Manager – Professional Liability
Location
United States
Posted
66 days ago
Salary
$150K - $180K / year
Seniority
Lead
Job Description
Claims Manager – Professional Liability
Counterpart
• Achieve or exceed claims management case load and goals, applying sound judgment and legal knowledge. • Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned. • Actively manage each claim assigned in a way that produces the most timely and cost-effective resolution. • Build and maintain positive and productive working relationships with internal and external customers. • Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable. • Support our data collection efforts and models using our Agentic Claim Experience (ACE) system. • Identify and escalate insights into emerging claims trends across industries and key business segments. • Offer user-level feedback to support the continuous improvement of our claims handling processes.
Job Requirements
- At least 10 years of professional experience, with at least 5 years of experience litigating or managing professional liability claims.
- Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
- Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
- Proven ability to work both independently on complex matters and collaboratively as a team player.
- High level of personal initiative and leadership skills.
- Exceptional time management, problem solving and organizational skills.
- Comfort and skill operating in a paperless claims environment. Familiarity with Google Workplace is preferred.
- Willingness to quickly adapt to change and use creative thinking and data-driven insights to overcome obstacles to resolution.
- Strong communication skills, both verbal and written.
- Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).
Benefits
- Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan.
- Health, Dental, and Vision Coverage: We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members.
- 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement.
- Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay.
- Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
- Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office.
- Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office.
- Wellness stipend: $100 per month to spend toward an item or service that supports your wellness.
- Book stipend: To support your intellectual development, we offer a book stipend for relevant materials.
- Professional Development Reimbursement: We provide up to $500 annually for courses, workshops, or certifications.
- No working birthdays: Take your birthday off, giving you the opportunity to relax.
- Charitable Contribution Matching: For every charitable donation, we will match it dollar for dollar, up to $150 per year.
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